Reviews (447)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for complex shipping setups across regions, markets, and delivery methods. They highlight flexible rules by postcode, weight, product attributes, cart value, and location, plus support for multiple inventory locations and carriers. Many note it fills key gaps in native Shopify shipping, runs smoothly, and improves checkout clarity. Support is frequently described as fast, patient, and “world class,” with hands-on help for intricate configurations.

August 4, 2024

Great app, great support. We have been using this for over a year now and its and absolute must have app if you post in the UK to be able to set different shipping rates for postcodes like Highlands and Islands. I am still shocked this is not native in Shopify but thank goodness ShipZip exists to save the day.

Evergreenery
United Kingdom
Over 1 year using the app
June 11, 2024

Great low cost app, if like me you are in the UK and struggling to set shipping costs specific to postcodes (namely the Scottish Highland and Islands). The Team at ShipZip are great and really, really helpful, they helped me set up all my shipping variations and have shown me what to do so I know for next time! I would for sure recommend this app! Thanks

HOTBIN Composting
United Kingdom
3 months using the app
Edited September 7, 2024

This is the worst app experience on the Shopify App Store. It keeps malfunctioning, causing us to lose thousands of dollars in ad spend due to abandoned carts. We've spent the last four days working with support—while they temporarily fix the issue, it breaks again shortly after. I'm actively looking for a replacement app and strongly recommend you do the same.

Makemake Organics
United States
4 months using the app
Edited October 8, 2024

been using for many months, they have helped me to customize my shipping and checkout experience for my customers.

their customer service is great and they know what i wanted when i describe to them vaguely

East Ocean Aquatic
Singapore
About 1 year using the app
May 21, 2024

ShipZip have enabled my new online shop and the shipping rates in the UK to work seamlessly. I needed to set rules for deliveries to Highlands and Islands and this App fulfilled all the needs for me.

I received expert help from Sid when stuck with how to set shipping rates and I would highly recommend this App and company.

Definitely deserve their 5 stars.

Just Be Kind Dog Food
United Kingdom
3 months using the app
May 20, 2024

excellent customer service. always willing to help with complex situations. app works very well for our multiple physical store pickups and also ups shipping methods, all with custom delivery parameters.

MAXFIT Meals
United States
Over 1 year using the app
April 25, 2024

This is by far the best shipping/delivery app we have tried. It offers a wide range of customizations options, but the one we are using extensively is the option to differentiate between zip codes. The developer is very helpful and always trying to find a solution (and so far always found a solution)

Dämmstoff Online
Netherlands
5 days using the app
April 18, 2024

Absolutely amazing!!!!! the customer service team special thanks to sid went above and beyond to help us with our needs. Highly recommended I have tried other similar apps too where you can modify shipping rates as per your requirement, comparatively shipzip is better in pricing then others. If you are thinking to have a shipping app based on your location, state, zipcodes or even based on product you can do it all.

Babies Mart Australia
Australia
About 2 months using the app
February 20, 2024

Fantastic app. We researched a lot of apps to find a solution to the problem of Shopify calculating shipping separately on orders shipping from multiple warehouses. ShipZip was the only app that did what we needed, and it works perfectly. Support was thorough, patient and knowledgeable.

Dovetail Workwear
United States
4 months using the app
December 4, 2023

The app does just what we were looking for - allowing us to exclude certain delivery options by postcode. It's very straightforward to set-up and use but ran into a couple of problems and the support was instant and extremely helpful. Highly recommend!

liGo.co.uk
United Kingdom
About 1 hour using the app