Reviews (1,253)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a powerful solution for complex shipping needs that native Shopify tools can’t handle. They highlight flexible, condition-based rules by product, ZIP, weight, value, and country, plus surcharges and live carrier rates like FedEx. Many mention reliable performance, accurate checkout rates, and reduced manual work. Support is repeatedly described as exceptional, with fast responses and hands-on help configuring intricate setups.

September 5, 2024

Nithish is a really helpful assistant in shipeasy, He and his team has helped me completely setup the rates for shipping more then 5 times. I am really glad to have them and use Ship easy for my shipping.

Rad Tod
United States
14 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 30, 2024

Super help support team! Vindu was very thorough and helped out a lot.

Team Elite
Australia
10 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 30, 2024

Hinduja helped me setup the app, Absolute ease, Hoping to drive a lot of sales this season

Raj Silk Villa
India
About 2 hours using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 30, 2024

Nithish has been very helpful and patient. He guided me throughout the process. It was so easy to use Shipeasy!

Think Blooms
Australia
3 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited June 11, 2025

The service is really good, I got help from a guy named durkesh. He was very Patient well skilled and helped me with a hard problem I had.

If you need any good support, please ask for Siva and Barath to help you

Thank you Vignes for your great support! Barath

LISS
United States
11 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 26, 2024

Customer Service, Niehash was very helpful! Can see this will help our business greatly.

DreamyMoons EU
Australia
2 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 22, 2024

Easy to use and very helpful staff if you ever get lost. Postcodes can be a headache but these guys are superb, making shipping rates, simple!

Deal Buyer
United Kingdom
3 months using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 21, 2024

Pretty Helpful with the 10 different scenarios that needed to be solved, Mr. Durkesh had created solutions to the problems that we experienced. Will 100% recommend Shipeasy to others!

PERCUP
United States
19 days using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 21, 2024

Jennifer was particularly helpful... we had very particular shipping requirement and conditions, and Jenifer was very patient, helping me with the setup, troubleshooting, and then thorough testing and iterating, all on one call. The patience and hands-on support is second to none.

Just Shades
United States
4 months using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 20, 2024

Jenifer was very helpful. Easy to use app

CLORINDA ANTINORI
United States
About 14 hours using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.