Reviews (89)

Overall rating
2.8
Counts per rating level
  • 55% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 28% of ratings are 1 stars
Edited October 30, 2023

I originally wrote this review in 2018 but now in 2023 we no longer use it because my small business model can't justify Shippit's higher cost compared to other apps. Shippit dashboard is user friendly, it makes booking and getting live quotes fast and easy. Volume sellers check out their freight pricing was very competitive on the higher plans in 2018. Support team are very helpful, they always go above and beyond! Aussie sellers it's worth considering this app for its features and api linking to Australia Post.

Redfarm Supplies
Australia
Over 2 years using the app
March 15, 2020

Shippit has been a reliable and amazing platform for us to use for our business. It is extremely user friendly and their customer support is great. Our customers love the regular updates from the couriers. I would highly recommend them.

Shippit often gets confused as a courier company, but Shippit is in fact the platform in which merchants use to ship their orders out to their customers. It has been a game changer for our DC staff for pick and pack and saves us a lot of time.

Bevilles Jewellers
Australia
7 months using the app
Shippit replied March 15, 2020

Thank you for your review and for clarifying Shippit's offering! We're glad our platform is helping your business save time. Have a great day!

Edited November 20, 2018

Shippit makes it easy to integrate Shopify sales with their shipping platform. All of the names, addresses and order details tranfser across to Shippit automatically and you can select from the best courier options [based on time and price]. There were a few issues to be ironed out early [mainly my lack of user knowledge] but now it's fairly smooth sailing. It definitely allows a fairly set and forget system, where you can simply print the labels and off they go.

Rudie Nudie Designs
Australia
6 months using the app
Edited November 14, 2018

Shippit have been an excellent platform for us. Easy to use, simple to navigate and most importantly the support has been phenomenal. Any time I've had an issue, I feel confident that if I speak to the Shippit operators via their webchat my issue will be sorted out within minutes. As they say, time is money.
Thank you Shippit and please tell all the operators from me, the support they provide makes for a wonderful experience overall.

Aussie Hi Fi
Australia
Over 1 year using the app
November 14, 2018

We've been using Shippit for a year now. It's definitely saved us a lot of time, and is generally a great and seamless integration with Shopify for small business.

There are some issues I'd like to be ironed out that haven't yet (mostly with Customer Address book not allowing both an addresee name AND shop/business name (which is crucial for many consignments) - I hope this can be actioned soon!

Emma Kate Co
Australia
10 months using the app
November 16, 2018

We are using Shippit for all our deliveries from the beginning. It has been an economical and convenient option for our business as we have heavyweight products. So far we do not have any issue with apps and delivery companies. Additionally, they provide excellent service, for us, Dion has been a great help. I would highly recommend Shippit to others who want to cut the cost in shipping.

Fansee Australia
Australia
5 months using the app
November 14, 2018

We, an apparel retailer with stores in Syd-Mel-Bris, have been using Shippit successfully for the past 2 years. The platform has streamlined the dispatch of online orders fulfilled from both stores and our warehouse. We also use it to facilitate store-to-store stock transfers.

Great functionality, knowledgeable team and solid API documentation. Highly recommend!

Assembly Label
Australia
6 months using the app
March 16, 2020

After switching from another bulk shipping carrier service to Shippit, it's made dreams come true. More than halved our times of booking, printing and getting shipments out. Customer support has been brilliant, any questions i've had have been answered or issue resolved very quickly.
More than happy with the switch.
The team at DoggyTopia
www.doggytopia.com.au

DoggyTopia
Australia
About 1 month using the app
Shippit replied March 16, 2020

Thank you for the review DoggyTopia! We really appreciate the feedback and are glad that our platform helps you save time shipping. Have a great day!

February 2, 2018

Great APP easy to instal and the staff(Peter) was very helpful. Works great with my shopify store.

Jeff

Hanako Therapies
Australia
3 days using the app
November 14, 2018

We've been using Shippit for 18 months and wouldn't change a thing. The ability to automate everything, use multiple carriers and have a live shipping calculator has made the process of running an e-comm store so much easier! Their customer service is brilliant, their tech support guy Alex always fixes all of my problems. Brilliant!

Showbag Shop
Australia
Over 1 year using the app