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Huge time saver! Orders take 1/10th of the time to process with shipping pre-populating everything direct from Shopify to Shippit. Love it - highly recommend and super easy to use!
One of the best services out there!
I was deeply worried because all our national couriers in Malaysia were not shipping to Singapore or were on holiday during Eid. So when orders came in, we did not want to turn them away or make our customers wait for weeks!
By some miracle I came across Shippit! So I messaged them on Facebook and got a reply around 9am, and to my delight their couriers were still shipping! I was asked to provide them with my email and mobile number, and within minutes, they called to help me set up and integrate my account with shopify via Zoom!
John was incredibly helpful, he patiently explained how to make a complete order via the app. Within half an hour we were done with the set up and mini tutorial. And within 3 hours of the setup and order, on the same day, my parcel was collected! Yes, 3 hours. And the parcel was sent to a customer in Singapore within 6 days despite the lockdown and holidays.
The system also manages your tracking numbers by automatically updating all Shopify orders, this saves us the time and hassle of manually updating each order. The best part is you are able to adjust the weight of your parcel! So you get an accurate cost from the courier.
So, thank you Shippit and John for helping us during these highly stressful times.
This is definitely the shipping app to get!
Cheers!
Sharmini Joy Ramani
Co-Founder, Potions
www.shop-potions.com
Hi Sharmini,
Thank you so much for taking the time to leave your positive review! I am so glad to hear that the Shippit experience, including integration and courier pick up, were seamless. Everybody at Shippit, including John, work extremely hard to receive positive praise from merchants like yourself. I will be sure to pass on the message to John and our team. We look forward to continuing to work with you to grow your business.
Best wishes,
Sarah
Shippit
Shippit is now an integral part of our shipping strategy. It's very simple to use and I am about to implement it for 3 more websites.
Amazing customer support. Special thanks to Aaron who was troubleshooting a problem that wasn't caused by Shippit on a public holiday. Streamlines our fulfillment process.
The team at shippit in particular Aaron are amazing at what they do. Our online business has grown seamlessly with the help of Shippit. Being able to track, notify and bulk import orders has allowed us to keep up with increased demand. I couldn't recommend Shippit highly enough
Hey Little Italy Coffee Roasters,
Thank you for taking your time to leave us a positive review! It's always motivating to hear about the positive experiences from our valued customers. We're thrilled to have been able to support your business growth and look forward working with you for years to come.
Kindest regards,
Sophie
Shippit
Perfect integration with Shopify and awesome support from the team at Shippit. The shippit app allows you to easily connect any shipping provider you would want!
Hi Chotto Motto,
Thanks for taking the time to leave us a 5-star review! We're always keen to hear about our customer's positive experience with Shippit and yours is no different. We look forward to continuing to work with you to grow your business beyond new heights!
Best wishes,
Sophie
Shippit
we have been using Shippit for years. Their software is good however customer service for businesses is shit. We are about to change our shipping provider.
Dear Motorcycle Stuff,
I’m so sorry to hear you’ve had a poor experience with us. At Shippit, we try our absolute best to ensure that all our customers are happy but we don’t always get it right. To help us understand how we can do better and make it right, we greatly appreciate it if you please email your Merchant ID and contact details to hello@shippit.com.
Kindest regards
Sophie
Shippit
Love using Shippit! We have used many shipping platforms in the past and Shippit provides the best UI we have seen so far and customer support is great.
Thank you for the review Luxe Bouquet. We're glad that we're providing a great product and service for a GREAT business!
We have been using the Shippit app for over 12 months and are very happy with it's seamless integration with our Shopify store. Highly recommend!
We use Shippit to deliver all our online sales and it has been so easy sending out packages. Shippit integrates with our Shopify site - too easy!
