Reviews (89)

Overall rating
2.8
Counts per rating level
  • 55% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 28% of ratings are 1 stars
March 11, 2020

I've tried alot of apps and integrations to sync up with Australia Post and Shippit has been the best. It allows us to easily print labels and auto update tracking information back into Shopify

My Brand And Me
Australia
11 months using the app
Shippit replied March 12, 2020

Thank you for the review! We're glad you like our integration with Shopify! :)

Edited November 14, 2018

This simply gives a small online reatailer access to shipping providers and rates they would never be able to get otherwise. Very easy to use and integrate and the support is very good as well.

Gallantoro
Australia
About 1 year using the app
Edited March 2, 2023

We have been using shippit for a year or so now.
The integration for orders and local delivery is working well thus far.

Updated this review, would be better if the CS was more responsive.

Ani Mecha
Singapore
About 1 year using the app
Shippit replied July 10, 2023

Hi Ani,
Thank you for your continued support in choosing Shippit, and we appreciate the kind feedback. This will be circulated to the team to improve our service in the future. Please do not hesitate to reach out if you have any other issues.

Kind regards, Sophie
Shippit

July 13, 2022

I previously gave them a 5 stars from 4 years ago. Last two years customer service has been really really really poor. Seems they try to delay rather then resolve. No longer recommend

Peach The Label
Australia
Over 2 years using the app
Shippit replied November 3, 2022

Hi Peach The Label,

I’m so sorry to hear you’ve had a poor experience with us. We are trying very hard to ensure that all our customers are happy but we don’t always get it right. To help us understand how we can do better and make it right please, we'd appreciate it greatly if you email your Merchant ID and contact details to hello@shippit.com.

Kindest regards
Sophie
Shippit

November 15, 2018

I love the app as being a small business it does help me fulfil and ship stuff on the move. It becomes easy for our warehouse person to pack and be ready for it to be picked up.

Moments Condoms
Australia
About 1 year using the app
October 20, 2022

Getting setup with the Shippit app was really easy. Our warehouse team loves the software! Their pick and packing process is now much faster due to the features of Shippit.

Swish Fashion
Australia
About 1 year using the app
Shippit replied November 3, 2022

Dear Swish Fashion,

Thanks for taking the time to leave us a great review. We're glad to hear that we are able to help accelerate your shipping and fulfilment process. Thank you for using Shippit and we look forward to continuing to work with you to grow your business.

Kind reagrds,
Sophie
Shippit

November 15, 2018

Shippit is an excellent app that improves our quality of service and saves us a lot of time. The shippit team are really helpful and accomodating. Definitely worth it for us

Designer Kidz
Australia
12 months using the app
Edited March 11, 2020

I've been using Shippit now for over a 4 years and it's totally transformed our logistics. Great for our small company, it's totally automated, easy to use and if there is ever a problem their customer service is great. Highly recommended.

White Red Bubbles
Australia
Over 2 years using the app
March 4, 2026

ONE OF THE WORST APP AND WORST CUSTOMER SUPPORT

Selfie Beauty
Malaysia
About 1 year using the app
August 11, 2025

Too many bugs - new orders tab rarely works

Emporean
Australia
Over 1 year using the app