Reviews (316)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, intuitive shipping tool that’s simple to train staff on and scales with growing stores. Many report cheaper label rates than USPS, Stamps.com, and Shopify, plus flexible per‑label pricing. Merchants like bulk label creation, multi‑carrier support, and seamless Shopify integration with automatic tracking. International shipping and customs are described as very simple, and support is often praised as fast and knowledgeable.
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Used this app to generate manifests for USPS, now use it for all shipping. Easy to use and less freezes than Shopify.
Shippo has worked really well for our small business. Orders are easy to fulfill in bulk and shipments are easy to track.
I would like the option to see the field company name in the overview in shippo as we have lots of wholesale orders as well
We used to love shippo, works well with DHL.
But integration with UPS is quite bad and customers service is not helpful at all.
Very easy integration between the two services. The support teams of both services are knowledgeable and quick to resolve problems.
I have done price comparison on another app and USPS for over 20 + shipments. Most of the time the price is the same. Wish there really was a discount.
Using shippo makes bulk batch shipping so much better for our small biz than shipping direct from shopify. Very intuitive and easy to use. Thanks Shippo!
I needed help with international shipping and Chris walked me through the process on the phone. I feel much more confident sending packages overseas with Shippo.
Too easy to print the wrong label. Ask me how I know. Interface is awkward. Takes time to sync. Defaults to old dates. Doesn't present all shipping options (such as cubic).
Hello,
We're so sorry to hear you ran into trouble in Shippo. We appreciate your feedback as it does help us understand where our customers need to see improvements and use that to focus our efforts on what to work on next.
We would love for you to reach out to our Support Team so we can work with you on the problems you experienced, and hopefully win you back as a Shippo customer.
You can reach our Support Team M-F from 9 AM-5 PM via our live chat and phone options, or through email by emailing support@goshippo.com. To access all of these options, just log in to your Shippo account and click on the "Help" button.
Thank you,
Shippo Support
very well working app, great support. Only one so far that does ETD with FedEx. Only improvement I would have would be one monthly invoice rather than several small ones. Otherwise perfect.
