Reviews (317)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive shipping tool that’s simple to train staff on and scales with growing stores. Many report cheaper label rates than USPS, Stamps.com, and Shopify, plus flexible per‑label pricing. Merchants like bulk label creation, multi‑carrier support, and seamless Shopify integration with automatic tracking. International shipping and customs are described as very simple, and support is often praised as fast and knowledgeable.

Edited April 24, 2018

Signed up for the app based on reviews. Could not even enter my business shipping information due to a bug or terrible error handling. Entered all required information and the app reformatted some lines after refreshing without displaying any errors. Tried maybe 20 variations of names addresses phone numbers, but nothing worked with zero error messaging. Uninstalled

Gemajewelry
United States
4 minutes using the app
May 15, 2019

If I could give a No Star rating I would. This company is not to be trusted. We installed the app to see if it was of any use to our Shopify store. It wasn't so we un-installed it within an hour. We have had 2 payment requests from them since. We contacted Shippo after the first and was told that it was fixed. We have now received another bill for a service that we have never used and never will. Shopify state that after an app is un-installed the developer should delete all of our data, etc. NOT send the end user a bill.

Goody Goody Gumdrops P/L
Australia
26 minutes using the app
January 19, 2026

Very solid app – does exactly what it’s supposed to do.
Easy to set up, stable in daily use and no issues so far.
Definitely recommended if you’re looking for a clean and reliable shipping setup.

Brandl Nutrition
Germany
7 days using the app
Shippo replied January 19, 2026

Thanks so much for the review! We’re glad to hear the app has been easy to set up and reliable in day-to-day use. If you ever run into any questions or need help optimizing your shipping setup, our support team is here to help—reach out anytime at https://support.goshippo.com/hc/en-us/requests/new

January 13, 2024

Really love this app. Easy to use, comparable shipping rates. I started use Shippo directly thru their website, then install this integration and that really save a lot of time and less manual entry package information.

bestbeansfor.me
United States
16 days using the app
Shippo replied January 14, 2024

Hello,

Thank you for your review! We're thrilled to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

Edited April 26, 2018

Shippo works well for all of our shipping needs.

Socialite Beauty
Canada
7 months using the app
February 13, 2018

Amazing customer service! Use this app everyday, love it!

Lifeclothing
United States
Almost 2 years using the app
March 4, 2014

Useful and simple. Prices for USPS 1st class postage seems to be much lower than the retail price through USPS.

Roam & Wander
United States
2 minutes using the app
March 29, 2021

Great app! I used it to get started with shipping pretty easily. Lots of documentation around it. I recommend it.

Boar Athletics Co. Ltd
Canada
2 minutes using the app
June 13, 2018

I've been using Shippo for several years and recommend it to everyone I know! Prompt and efficient support when needed!

Thevintageartistry
United States
Over 2 years using the app
March 30, 2014

I'll keep this short and sweet...
DOWNLOAD THIS APP. This streamlined my orders with ease and confidence.
Awesomeness!

BoundTight™ Wallets
United States
About 1 hour using the app