Reviews (317)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an easy, intuitive shipping tool that’s simple to train staff on and scales with growing stores. Many report cheaper label rates than USPS, Stamps.com, and Shopify, plus flexible per‑label pricing. Merchants like bulk label creation, multi‑carrier support, and seamless Shopify integration with automatic tracking. International shipping and customs are described as very simple, and support is often praised as fast and knowledgeable.
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Etsy has monopolized order syncing with shippo and ship station. Automated order routing with my supplier only works through Shopify but you can’t bring order to this service then to Shopify. So that the address comes through as an order with my supplier. How the fuck am I supposed scale up if I don’t have time to enter every address manually
Hello,
Thank you for taking the time to share your feedback. We’re sorry to hear you’ve had a frustrating experience — that’s certainly not the experience we want for our customers.
Unfortunately, we were unable to locate an account based on the information provided in your review. We would truly appreciate the opportunity to investigate and help resolve any issues.
Please reach out to us here so we can assist:
https://support.goshippo.com/hc/en-us/requests/new
We hope to connect with you soon.
– Shippo Support
Wow!! what a friendly and exxxcellent service!
I've not used the app yet but can you add DPD to the list of shippers?
Great shipping app. Easy to use and connects directly to your shopify store. My only complaint is that you can't choose to pay for postage as you go along rather than being billed at the end of a week
Shippo has saved us a lot of shipping costs and really helps to speed up the fulfillment process. Definitely would recommend this to any small business looking for a more efficient way to ship products.
Just got this set up, and was about to start using it when my store launched on 4/4 - and then they lost the ability to offer USPS Media Mail, which rules them out for me. Pity. I liked it all the way til then. If you don't need Media Mail, it seems like it would be a great app.
Shippo is very easy to use, and has perfect integration with Shopify. I love the fact that I can send the customer an automated email with tracking info, and at the same time, it "fulfills" the order in my Shopify account (this saves me time!). I am very glad we chose this app for our shipping solution.
I was really frustrated with trying to get my stamps.com synced with shopify. It wasn't a seamless process for me at all. Most specifically the batch orders. I also have despised the fact that stamps.com doesn't allow batch orders with MacBooks-like why and how, it is 2015.
It had its pros but i'm just happy that shippo WAS seamless and brought relief to a growing disconcerting feeling. It was so easy to set up. The only thing I need is a page that shows all of my filled orders with their tracking and their current status.
This app works good for domestic shipping during non-peak but glitches out all the time with International and during busy times. We have been using them about 3 months and have decided to look for another solution as it seems that they are a new company with a lot of things to work out - labels get stuck in the program, with Windows 8 the scroll bar is at the bottom of the page so to scroll to the right you need to scroll all the way to the bottom of the page first, it errors out on almost all international labels, and during Black Friday weekend the whole program went down for 3 days - when we had so much to ship. It really set us back some time. They said it was their servers but they should have been better prepared for such a high demand weekend.
Ultimately I think this program will be great when they get things figured out but now it over promises more than it can deliver. For now, we are on the hunt for something more consistent.
Had an issue with a tracking number but I was contacted by Shippo and it was resolved quickly. Overall since using shippo I never experienced any issues. This issue was an isolated incident but it was resolved accordingly.
