Reviews (317)

Overall rating
4.2
Counts per rating level
  • 69% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an easy, intuitive shipping tool that’s simple to train staff on and scales with growing stores. Many report cheaper label rates than USPS, Stamps.com, and Shopify, plus flexible per‑label pricing. Merchants like bulk label creation, multi‑carrier support, and seamless Shopify integration with automatic tracking. International shipping and customs are described as very simple, and support is often praised as fast and knowledgeable.

February 3, 2026

I love this app it has great rates and works very well, and is very easy to use. I can even do international shipping easily very good app I love it.

The Source Matters Store
United States
11 months using the app
Shippo replied February 4, 2026

Hello,

Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help.

— Shippo Support

February 3, 2026

Great experience with Shippo so far! Easy integration, good customer service, decent pricing, and a relief to have an option to ship hazmat that works with Shopify.

DecantPlanet
United States
4 months using the app
Shippo replied February 4, 2026

Hello,

Thanks so much for your review! We’re glad to hear you’re enjoying Shippo. If you ever need assistance or have questions, our Support team is always happy to help.

— Shippo Support

October 4, 2025

Prices are higher then what shopify already offers. I am looking for customer solution prices show itself are for retail not business.

Shade Gray
United States
18 days using the app
Shippo replied October 10, 2025

Hi there,

Thank you for sharing your feedback—we truly value your input. We’d like to clarify any questions you may have regarding shipping costs.

Unfortunately, we are unable to locate your account by your review name. Please reach out to us via shippo.com/get-help and a member of our team would be more than happy to help!

Best,

August 23, 2025

We would not recommend this particular app over others. It has hidden fees. We have closed our account. We wish others luck with such issues.

Pin Hive
United States
13 days using the app
April 5, 2025

Completely made the process easier! Cost effective rates. Shopify does partner with great companies, making it less stressful for me as a store owner. Thank you so much.
—
Chateau Marchetti®
A luxury inspirational brand committed to excellence, empowerment, and purpose.
Luxury Rentals | E-Books | E-Commerce
Home of Mugs4Life

Shop Chateau Marchetti
United States
2 months using the app
Shippo replied April 7, 2025

Hello,

Thank you for your review! We're glad to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

February 20, 2024

Shippo was really easy to install and use. It integrates with my shopify store so well, there was nothing to it. I love that there are so many options and rates to choose from. Rates are great and the process is simple and very fast. Definitely recommend!

iCandy gFX Studios
Canada
About 7 hours using the app
Shippo replied February 22, 2024

Hello,

Thank you for your review! We're glad to hear you're enjoying Shippo. If you ever need support in the future, please reach out to us at support@shippo.com. We'd be happy to help!

Thank you,
Shippo Support

August 1, 2018

Shippo has worked well for us when we need to ship an order that wasn't placed directly from our website's Shopify store. Easy to work and quick. We did have a few issues that were quickly resolved by the Shippo Help crew. They were very responsive and even helped take care of a problem that had more to do with our computer system than the Shippo app. Definitely would recommend Shippo.

Usbells
United States
Over 1 year using the app
September 20, 2016

So far this app has been great.

Plush Paradise
United States
8 days using the app
July 5, 2016

Makes shipping easy and affordable.

Silislick
United States
9 months using the app
September 18, 2017

Great job! Makes shipping real easy!

Shopcluizel
United States
10 days using the app