Reviews (707)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.
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I've been using ShipStation for several years to ship order from two of my Shopify stores. I've not had any issues, and if there is something I need help with, it's been quickly resolved. Splitting orders to ship items separately is a breeze. Adding an "order" to ship something that was not parts of a shopify order is super easy. All in all, I've had a great experience.
Its a brilliant addition to the business. Not only does Shipstation work on Shopify, it also works on Etsy and Amazon, so if you sell on multiple platforms as we do, it means we only need to look at one interface every morning to see what orders need shipping. It also sends out automatic shipping information to the marketplace as well.
It is a massive time saver and the discounted rates make it a massive economic win too.
We like the fact that Shipstation have a great support centre who chase any parcels that go missing for us to.
Couldn't run Stickers4Walls without it.
We have been using Shipstation for about 5 years now and we are very satisfied with the versatility and ease of use. As our business has expanded, Shipstation has helped us keep up with changes in procedures internally with useful features such as tagging orders and use of more than one shipping carrier.
Shipstation has been a life saver for us as a company. The Shopufy integration makes shipping not only from our website, but also several third party marketplaces we have linked through various apps a breeze.
No more entering in information multiple times, increasing the likelihood of errors, but also having the tracking relayed back to the marketplace saves so much additional time.
This app has been a huge time saver for shipping our products from over 40 stores! The tagging feature is a great tool to use for various situations. We love the automatic price checking for the best rates for multiple carriers. We use the Chat feature often for assistance and they always spend time with you to help with any situation.
Shopify and ShipStation integrate seamlessly, making order fulfillment efficient and straightforward. Whenever an error occurs, their support agents are responsive and proactive in helping find solutions. Their assistance has been invaluable.
I wish i found out about Shipstation sooner! We've been using it for about a month and so far it's been so much better than click & drop which we were previously using. Orders are pulled in from all of our channels seamlessly and accurately, and any cancellations across the channels are updated on shipstation. Plus, there's lot of rules which you can create such as putting medium/high risk orders on hold so you can investigate before printing etc. Overall a great piece of software with great support
Great user experience, the app pays for itself - brought down my shipping cost by $5 on average
First of all, the very first experience with Shipstation was daunting, but that's because it can do SOOOO much. Once we met with our onboarding person, Chelly, she walked us through it like we were children, which is exactly what we felt like at first. lol Honestly, once we got it, we couldn't be happier and as we grow it can absolutely grow with us, which is awesome.
Account suspension without explanation, no support for backing up active data, and no regard for how difficult it will be for the user to manage purchased shipping labels, track shipments, or take any further actions.
Hi there, we understand how frustrating this experience must be. We attempted to contact you via the phone number on file but were unable to reach you, so we've followed up by email to help resolve the issue. Please know we're here to support you and want to ensure you have access to everything you need. We hope to connect with you soon!