Reviews (707)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.
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ShipStation has been an amazing platform for our business. As our company is new to fulfillment, ShipStation made growing this side of our business extremely easy! The customer service is easy to reach, helpful, and very attentive!
We love shipstation! It allows us to manage all of our brands in 1 shipstation account. We find the shipping prices are usually better than Shopify shipping as well.
I have to echo the other terrible reviews. Yes, the software works until it doesn't. Then, when you're under the gun, orders piling up, and waiting on their awful customer support... you're stuck. I'm jumping ship before the holidays.
Shipstation has greatly improved our shipping.
I had awesome customer service during the setup and integration process.
No complaints so far.
Very easy to use and set up. The service has been friendly and prompt. Overall, we're happy with our decision to fulfill orders through them.
If you are shipping a few orders a month ShipStation might be good. However, if there is an issue, even a small one that can be solved with a few lines of code, Ship Station will not care and will not help you with anything.
This app seamlessly connects with our Shopify store without any issues. We have had no issues with this at all.
*UPDATE JAN 2016 #2*
A rep from shipstation called our business to discuss features they are working on. Sounds promising.
*****
*UPDATE JAN 2016*
In 2012, Shipstation was cutting edge. I think they stopped working on major features in 2014. Now looking at alternatives.
If you run a small business and need a pure shipping solution, shipstation is still a winner. If you need expanded functionality (barcodes, inventory management, etc), look elsewhere
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AUG2012 review: Good product. Much better features than the other option on shopify. Def still some bugs though, especially in the automation rules... however, support has been responsive.
I find this platform to be very buggy, it goes down a lot and shipments go missing often. It's a very frustrating experience.
Great customer service. They want you to succeed at shipping your product efficiently.
