Reviews (707)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.

September 9, 2013

Man this was really a life changer. Once you weigh your material it is literally all just 1 click ship. Add on top of the fact that the two smaller services compete for the rate so you safe close to .20 a package just from picking the other services. The customer service is also phenomenal. All very affordable on top of it. Really can't say a single bad thing.

Angelus Direct
United States
About 2 months using the app
September 13, 2013

Awesome app... The best feature is the rate comparison before you create a shipping label.

Genius Pack
United States
9 months using the app
September 13, 2013

I honestly can not say enough positive things about Shipstation and how it really has enabled me to increase my efficiency when it comes shipping out my products. I also love their UI and tracking elements, and again, their system is VERY easy for me to be able to streamline my shipping process.

I actually started out using Ordercup, and then switched over. There is NO comparison between the 2, Not to talk bad about them, but SS simply is a much more refined, easy to use, and simply more up-to-date system.

I also loved the fact that 3 days or so into my Trial, I received a call from Chris Gee on their Team, and he was just checking in to see how I was doing and if I had any questions, which I did. That in and of itself was nice, but what was better is I have built a great relationship with Chris and he does not mind it when I email him quick questions. That level of Customer Service for a online App is unheard of.

Great work guys, really great work.

Ray
www.buiced.com
BUICED

buiced
United States
About 2 months using the app
September 27, 2013

Great app. Easy to install and configure and makes our fulfillment workflow much simpler. Friendly and helpful service as well.

Formosa Crafts
United States
About 2 months using the app
September 29, 2013

Decided to try it for 30-days since I was busy with the shop... so glad I did! Super easy, takes minutes to ship orders once you set up your system, love how you can set "hot keys" for common orders.. takes me about 2 minutes to ship orders -literally as opposed to 10-20 minutes. Really like how you print label and print slip. Easiest and best tool!! A+++

GYPSY//BEACH
United States
About 2 months using the app
October 1, 2013

After trying other shipping apps for Shopify, we are convinced that ShipStation is simply the best option available by far! The ShipStation software is a great combination of easy-to-use and powerful. The features are all reasonably accessible and visible, which is important to me. There are also great instructional videos to make it easy for those who just need minimal functionality.

Maritime Supply Co
United States
About 2 months using the app
October 8, 2013

Shipstation is absolutely fantastic. I wish it had a method to more easily import orders from a CSV file when each order has more than one SKU/item. Beyond that, Shipstation is seamless and worth every penny.

DropCatch
United States
About 2 months using the app
October 14, 2013

We love ShipStation! We had been using several other shipping programs and ShipStation is the far superior program. We are able to ship more orders, much faster, and with less errors. Not to mention, the customer services is awesome and the interface is so much more aesthetically pleasing. The only complaint we have had is that there is no way to schedule shipping notifications to be sent later (and not right when the label is created). If ShipStation could implement this, it would be so great!

Moorea Seal
United States
About 2 months using the app
October 28, 2013

ShipStation paid for itself many times over in the first month of use. Between the time saved, address verification, and direct to label printing, it has been invaluable. Thank you!

VeloInk
United States
About 2 months using the app
October 29, 2013

We know it might sound like too much flattery to say that ShipStation saved our lives, but it's true! We ship a lot of small orders, many to overseas addresses. It's a snap to set up filters and automated tasks. Then, with the click of a single button, all labels & invoices come flying out - with customs forms already filled out! Plus, you can link shipping providers, and get commercial shipping rates. Win. Win. Win.

You Are Beautiful
United States
About 2 months using the app