Reviews (707)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.

November 10, 2013

Great App, easy to use, saves a ton of time and $

Gravitee Snowboard Shop
United States
About 2 months using the app
November 11, 2013

There are very few tools in the marketplace that live up to their claims let alone the needs of small businesses. Shipstation, from the first day, saved my company immense amounts of time, energy and money. We're now able to focus on producing products and assisting our customers instead of spending all day on shipping. THANK YOU!!!!

BLACKBIRD
United States
About 1 month using the app
November 15, 2013

Fantastic application - pulls in orders from multiple marketplaces including ShipStation. Quite literally couldn't run my business without it.

Swedish Furniture Parts
United States
2 months using the app
December 23, 2013

Ship Station has simplified life for us so much. Before shipstation, we would receive an order, enter all the info into our database software (Microsoft Access), then log on to fedex.com, ups.com, and usps.com to cover all our shipping options. Then we would type the address in, following the piece of paper we printed out.

Now we just log in to ship station, print out our invoices and labels, and ship. I would estimate it has cut our order processing time in half - maybe more. Highly reccomended, especially if using shopify as it integrates so smoothly

Sauvage Swimwear
United States
About 2 months using the app
December 30, 2013

Shipstation has made fulfilling orders a snap. It has simplified my business in so many ways. I dont know how I was doing it before Shipstation.

The Holy Black Trading Co
United States
About 2 months using the app
December 30, 2013

I have used several shipping systems over the years with other stores I have ran in the past. None have been as intuitive or as thorough as ShipStation. In our first month in business, we shipped over 2,000 items. If it weren't for ShipStation's automation and organization tools, we wouldn't have been able to do it.

Texas Humor Store
United States
About 2 months using the app
January 3, 2014

I am a new user to ShipStation and I can already not imagine my life without it. My business manufactures on a small scale--very small, as there are three of us. At this juncture it is an impossibility for me not to be involved in production in some capacity. Prior to shipstation, I would spend an entire morning looking between UPS and my shopify store to print out orders. With ShipStation, this gets reduced to about 30 minutes at the absolute most. In short, ShipStation gave me 3.5 hours. ShipStation made this step 800% more efficient. It took 1/8th the time. I think you get the picture.

Brooklyn Butcher Blocks
United States
About 2 months using the app
January 8, 2014

This app has really streamlined and improved our shipping and fulfillment process. I can't believe I used to manually create shipping labels in USPS, UPS, and FedEx before using ShipStation. Works great for pushing orders to Fulfillment by Amazon when we need to use that service. Happy with everything about this app!

Ballpark Blueprints
United States
About 2 months using the app
January 9, 2014

We are new to using shipstation, and it has been great! Simplifies the shipping process very much and speeds up everything. We used to have to enter all the information into dazzel and fedex and this app does it for you! Very convenient! Glad someone recommended it to us to use! Would recommend it to any business big or small.

Lizard Skins
United States
About 2 months using the app
January 15, 2014

We were using Stamp.com and then tried another integrated solution, but neither of them came close to simplifying shipping like ShipStation.

The only thing I would change would be an easier way to manually input an address without having to put in individual components into different fields.

Fiks:Reflective
United States
About 1 month using the app