Reviews (707)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

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Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.

January 16, 2014

ShipStation has completely changed my business. I have gained valuable hours in my day now that I am using ShipStation to manage my shipping process. The app is very easy to use. It is exactly what I was looking for when I signed up.

YourDoulaBag
United States
About 2 months using the app
January 21, 2014

This app has been great! It helps me aggregate all my shipping data from multiple sources including shopify. The only reason it's not 5 stars is that it gets expensive when you integrate multiple channels.

Site: www.Getzesttea.com

Zest Tea
United States
About 2 months using the app
January 26, 2014

Saves me tons of time and money! Wish i had found ShipStation earlier! So great!

Schon DSGN
United States
About 2 months using the app
February 3, 2014

Love Shipstation. We went nearly four years doing the Paypal Multiship route. Frustrated we didn't go to Shopify + Shipstation sooner. Just a wonderful solution.

MAKE Collaboration
United States
About 1 month using the app
February 25, 2014

ShipStation is invaluable for when your business starts to take off. It does so much—easy shipping (of course), batching, and yes, REPORTING. I only have the cheapest Shopify account type so the basic-but-useful reporting is much appreciated. Sure, the interface is dated and could use a tweak here and there (I'm a user experience expert as well, so this could be my bias) but its utility totally compensates for the look & feel. Also, the customer support is fantastic. Write an email and get an answer from a real live human being who speaks fluent English. Hooray!

Sorta
United States
About 2 months using the app
March 2, 2014

Shipstation is amazing! We have increased our efficiency by shipping 10fold!! A must have app for start-up companies that are realizing many orders and few employees to fill them! Let technology do the heavy lifting!

Belong Designs
United States
About 2 months using the app
March 11, 2014

I looked for a long time for a program like Shipstation. We were constantly making errors and awkwardly trying to ship, print packing slips, and usually missed several orders a week, and got many angry cancellations.
Shipstation communicates orders directly to me and to my fulfillment company. I check orders in the morning, see how various shipping methods have been automatically applied, I can change a shipping speed, add a note, add a colored label to indicate a rush, or hold an order if a customer has a last minute change. Order cancellations are easy, and done by the time the fulfillment company fills the orders at 8:30.
We make no more mistakes. I would recommend shipstation to anyone who does shipping of any size packages. The support is also friendly and thorough, with no attitude. There are also good videos for when you first begin.

Saltwater Canvas Mesh Bags
United States
Over 1 year using the app
March 31, 2014

ShipStation has really saved us a ton of time when it comes to shipping. We used to go to UPS to drop off shipments EVERY DAY! It was very time consuming and it sometimes took a day or two to get shipments out. With ShipStation, our customers are happy that their orders go out right away and we are happy because we are saving time and money!

Simulation Curriculum Corp.
United States
2 months using the app
March 31, 2014

Beautiful interface, intuitive to use (maybe because I watched the video!), lots of information right at my fingertips, and quick response and load times.

the Primal Professional
United States
2 months using the app
March 31, 2014

Great app. Makes life easy and the customer support is super helpful! Thank you!

DOM VETRO
United States
2 months using the app