Reviews (707)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.

January 11, 2022

We are deeply disappointed in both the service and performance of this app. On two occasions during the height of our sales season, the app presented technical errors that resulted in costs to our business due to time spent troubleshooting technical errors and rectifying poor customer experiences. On both occasions, Shipstation did not provide an explanation of why the issue had occurred nor how to resolve it. They also did not escalate the issue to investigate this matter further. I do not recommend this solution for any Canadian business looking to benefit from Canada Post's Commerical Shipping rates. There is some good functionality to the app but overall not worth it.

Aurora Heat
Canada
4 months using the app
January 19, 2022

The integration was super simple and took a matter of minutes. It has helped streamline our fulfillment and being able to print multiple labels at once for the same item ordered has been awesome. There are a few hiccups with the address validation from time to time but for the most part it catches address errors. It has definitely made the shipping process for our business much smoother.

Brilliant
United States
4 months using the app
January 20, 2022

5 Stars! A must-have Shipping App. Complete, clear, customizable, and more important, reliable. With very useful filters and automation tools. It let you handle many shops and channels at the same time easily.

Revelmy
Spain
15 days using the app
January 20, 2022

Scale your ecommerce business with Shipstation. Don't waste time manually creating labels and sending tracking info to your customers. With Shipstation, you can do all of that with a few clicks. Setup is really easy and if you ever have any trouble, they have a dedicated team to help.

1MORE
United States
Over 5 years using the app
January 24, 2022

We love ShipStation! It made our work so much easier. I like how customizable it is. It has it flaws and doesn’t work for all of our needs but it covers our fulfillment and it is more than great for us. Highly recommend!

Sunco America LLC
United States
3 months using the app
January 25, 2022

ShipStation was just a Godsend for our company. Being able to ship from all of our sales channels in one place is just a game-changer. SS has really given us time back to reinvest in our business. Definitely recommend them, no matter the size of your business.

Texas Sistas
United States
Over 1 year using the app
January 26, 2022

I use this app to process all shipping in our Shopify store. The integration is great! I am sure we are not using all of the features but works great for us. We have several different shipping option and I like how you can color code and sort by tag quickly.

My Sister's Closet
United States
Over 1 year using the app
January 27, 2022

We have 5 online stores on various platforms and ship from 4 locations including our own warehouses and 3PL . We have been using ShipStation to manage shipping since 2019 and it has been superb, inexpensive, efficient and very easy to manage.

BearHands and Buddies
United States
Over 1 year using the app
January 27, 2022

Great App! makes processing orders a breeze. I definitely recommend. Excellent customer service and onboarding team.

Planet Baby
Canada
7 months using the app
January 27, 2022

We have used this app for about 4 years now and it is probably the one app that I would never delete. It makes it easy to compare shipping prices/times and fulfill our Shopify online orders.

Underground Clothing
Canada
Almost 3 years using the app