Reviews (707)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

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Merchants describe this as a time‑saving game changer for higher‑volume, multi‑channel fulfillment. Bulk label creation, automation rules, and barcode‑based workflows significantly cut manual work, errors, and shipping costs. Integrations with Shopify, Amazon, eBay, and more are reported as stable over many years and scale to 100,000+ orders. Many highlight strong onboarding and ongoing support as key to successful setup and long‑term use.

January 31, 2022

ShipStation is very easy to use and intuitive. The integration is also easy to set up. Gets my Shopify orders out in a jiffy!

MyTzitzis.com
United States
Almost 4 years using the app
January 31, 2022

Very EZ to use, great customer service and it's great for international shipments as it prints all the necessary documents. Plays nice w/ Shopify, SOS Inventory and QBO

Foundation for "A Course in Miracles"® Online Store
United States
Over 4 years using the app
February 2, 2022

This app connects seamlessly with our Shopify store and there is very little to no management needed.

Dr. Kellyann
United States
Over 1 year using the app
February 2, 2022

ShipStation is a lifesaver. We're a small e-commerce business - just one employee besides ourselves, and we're also full-time farmers. Clear, efficient, and reliable is what we need -- and ShipStation delivers! Between keeping our farm afloat and mailing over 500 packages a month, any wrinkle becomes a big deal. We have come to trust ShipStation to handle all the complexity for us. It is so easy to log in, import orders, have the orders automatically be assigned the correct box size and weight, have address validation, and be able to buy batch labels with just one click! We have hours of our time every week by using ShipStation.

Tenderlyrooted
United States
9 months using the app
February 7, 2022

Shipstation is an awesome software for our small e-commerce business. The integration with different market places are so easy to manage. Since we have Shipstation, we have so much extra time to manage other things!!!!

Beautébar
Canada
Over 2 years using the app
February 8, 2022

This has streamlined my shipping. Love it. Makes it so much faster than doing shipping labels through shopify

The Sound Healing Instrument Shop
Canada
11 months using the app
February 14, 2022

Shipstation is a great app that is functional and does what we need it to. Couldn't run our business without it or a similar app, and we have found them to be the best provider of their type of service that we could find.

Jewelryauthority
United States
4 months using the app
February 15, 2022

Shipstation is a fantastic platform for managing shipments! I've been using it for over a year and a half, and it continues to surpass my expectations. Pros: - The interface is nicely laid out to give access to all of the tools we need without being overwhelming, with good navigation and tab organization - You can set up customized filter and column views, and save them as tabs for easy repeat reference - The search function with advanced search is very accurate and reliable, with options to fine tune the results extensively - Product info can be updated with selective imports so you're not overwriting any existing data - There are multiple stackable options for product and order organization to give very granular control over your systems - The automation rules are extensive, with virtually every product and order variable usable as an automation trigger - Built-in batch fulfillment with the ability to generate batches through both automation and manual filtering: if you've set the item weights/boxes/customs info/batches/filtering/etc up correctly, you can process orders near-instantly - Networked printer integration: if you set up the connection with Shipstation Connect (free desktop application) on one computer, you can print from Shipstation on any device - Support is quick to respond and very knowledgeable - The documentation is extensive, easy to understand, and simple to navigate through - The pricing is also very affordable for the amount of time we save - It has integrations for all the platforms we use and can manage multiple stores and couriers The only notable con is that Shipstation currently lacks built-in tools for tracking packing materials: you can create custom box sizes and add them to orders seamlessly with both automatic and manual options, but you can't add a weight to a box listing and have the order weight adjust automatically when you change the box, or remove a box from inventory when you process a shipment. Small thing, but annoying: we end up adding the box weight to the product weights so we can batch fulfil our 1-2 item orders, but it messes all the calculations up for multi-item orders. Overall highly recommend, Shipstation is an excellent platform: I've recommended it to several small business owners in passing, and I'd recommend it in general to anyone who has to track orders.

Pure Integrative Pharmacy
Canada
Almost 2 years using the app
February 17, 2022

ShipStation is our primary Shipping software. All systems work as needed and integration with Shopify is simple and straightforward.

After The Burial
United States
Over 1 year using the app
February 18, 2022

Works like a charm. All of our Shopify orders come into Shipstation without any issues. Shipstation also adds dozens of features that help with our operations.

The Linen Factory
United States
Over 1 year using the app