Reviews (130)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a powerful way to turn a standard store into a complex multi‑vendor marketplace, including B2B, C2C, and cross‑border setups. They highlight strong marketplace tools, flexible commissions and payouts, multi‑carrier shipping with COD, and solid integrations. Many praise the customization, stability, and clean interface, noting big time savings, plus responsive, partner‑like support and good value for startups and cost‑conscious businesses.
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a lot of support and way to manage our own marketplace
Muy facil de configurar
I am so impressed every day that I work with the Shipturtle team. I had a vision to launch a business that would include 3 different kinds of vendors: C2C sellers, small business vendors and on-demand printing/manufacturing vendors. I didn't even have a website yet. I was starting completely from scratch, building this on my own. I set up calls with various marketplace apps and chose Shipturtle. I launched my business last month and they have been phenomenal in their customer care and support. I would consider myself a "high maintenance" customer for Shipturtle and they never make me feel like I'm asking too much or being annoying! My business is called endeproject.com - you can see the different vendor types and understand the range of issues for shipping, payouts, and more that Shipturtle has helped me solve.
Every time I have a problem, they help me figure out how to solve it. They have gone above and beyond to help me succeed. I highly recommend working with Shipturtle.
We’ve been using Multi Vendor Marketplace Pro+ for our Shopify store, and honestly, it has made managing vendors much easier than we expected. From vendor onboarding to order management, everything is handled smoothly in one place.
What we liked the most is their support team. Whenever we faced any issue or needed some custom setup, they were quick to respond and genuinely helpful. It feels like they actually care about helping merchants grow instead of just providing an app.
Have been using ShipTurtle for a month so far working with MANAN as my lead team project manager. So far communication has been excellent with him, he is always eager to help and gets back to me with updates quickly and goes above and beyond, very impressed. The service provided has been very reassuring coming from another marketplace provider, Webkul which I had an awful experience with. The user experience of ShipTurtle has been great and the platform is very user friendly and will be easy for sellers to use. Hoping to launch my marketplace soon, just waiting on a few updates about the returns process and finalising that with the team then should be good to go :) Look forward to seeing how the platform operates once I launch :)
My experience with Shipturtle has been a mix of positives and not so positive challenges. On one hand, the platform does offer useful multi-vendor functionality, and the concept of customizing it for my barter marketplace is exactly what I needed. On the other hand, communication and timelines have sometimes felt unclear, which made the process more stressful. If they can tighten up their updates and project management, I believe Shipturtle could be a very strong partner.
I did however, have high hopes for working with Shipturtle, but my experience hasn’t matched the expectations that were set. After paying for a customization project, communication dropped off and I’ve struggled to get regular updates on progress. As a small business owner, this lack of clarity is frustrating, especially when I’m on a timeline to launch. I still hope the team delivers, but right now, I can’t recommend them without caution.
Hello Linda,
Thank you for taking the time to share your feedback. As per our correspondence, the project was completed within the agreed timelines, and we’re glad to know you were satisfied with the output.
At ShipTurtle, we follow a structured process for all customization projects. Once the scope is defined, we prepare a detailed PRD (Project Requirements Document) before starting development. This step ensures clarity for both sides and typically takes more time than the actual coding.
In your case, you had requested to view the project live in phases — which many business owners prefer — but as we explained, development can only begin once the PRD is finalized.
As per our last communication, you were happy with the completed work and have requested us to keep the project on hold while your overall launch is delayed by about three months. We’re happy to accommodate that and will be ready to resume whenever you are.
Shipturtle has truly simplified how we manage our multi-vendor store on Shopify. We've been using it for the past few months, and the difference it's made is incredible. Syncing orders, shipping, and inventory across vendors is now fast, smooth, and reliable — no more messy spreadsheets or back-and-forth coordination.
What we love most is their top-notch support team. They're quick to respond and genuinely helpful — they patiently guided us through the onboarding and helped us set up the features based on our store’s specific needs.
The interface is user-friendly, but the features are powerful. Tools like vendor-wise shipping rules, automatic commission calculations, and real-time data syncing have saved us hours every week.
If you're managing multiple vendors on Shopify and want a stress-free, scalable solution — Shipturtle is absolutely worth it. It’s practical, intuitive, and backed by a team that wants you to succeed.
The app's interface is sleek, contemporary, and easy to use, with intuitive navigation and clear visual indicators. I've had a positive experience using the app thus far. The order management feature is helpful for overseeing orders and the shipping process. Comprehensive tutorials, detailed documentation, and exceptional customer support guarantee that users can quickly master the system.
As a small start-up, I struggled to find a multivendor marketplace app that solved for my unique needs at an affordable price point. ShipTurtle worked with me to determine and create custom solutions for my business and were upfront about any associated costs.
Additionally, their customer service is very responsive and quick to resolve any small issues and answer questions.
Lastly, the integrations and automatic shipping tracking functionalities are incredibly convenient and useful when operating a multivendor marketplace business.
We love this app. We have used it as a marketplace to sell used hockey equipment for our customers. I would strongly reccomend!