Reviews (130)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful way to turn a standard store into a complex multi‑vendor marketplace, including B2B, C2C, and cross‑border setups. They highlight strong marketplace tools, flexible commissions and payouts, multi‑carrier shipping with COD, and solid integrations. Many praise the customization, stability, and clean interface, noting big time savings, plus responsive, partner‑like support and good value for startups and cost‑conscious businesses.

May 18, 2026

We have been using Shipturtle for the past few months and the experience has been excellent. The platform has helped us streamline our marketplace operations efficiently, especially in managing vendors, orders, and integrations. The onboarding process was smooth, and their support team has always been responsive and helpful whenever required. Overall, Shipturtle has proven to be a reliable solution for scaling our business operations.

stotodo
India
5 months using the app
September 30, 2026

Great app! Easy to use and works perfectly.

Dreamzhub
India
5 months using the app
September 28, 2026

A very helpful team that provide an excellent service, thoroughly recommended

FoodFolks
United Kingdom
4 months using the app
September 27, 2026

We’ve had an excellent experience with ShipTurtle for our Shopify marketplace. The app has made it much easier to manage vendors, product listings, orders, commissions, and shipping workflows from one place.

What stands out most is the team behind the product. They are exceptionally helpful, responsive, and genuinely invested in finding solutions. Whenever we have had a question, needed help with a configuration, or faced a more specific operational requirement, the team has been quick to understand the issue and provide clear guidance or a practical solution.

ShipTurtle is especially valuable for businesses building or scaling a multi-vendor marketplace, where managing day-to-day operations can otherwise become complicated very quickly. The platform brings the essential workflows together and helps keep operations organised and efficient.

Based on our experience, it feels less like simply using an app and more like working with a knowledgeable partner that listens to feedback and supports your business as it grows. Highly recommended for Shopify stores looking for a reliable, feature-rich marketplace solution with outstanding customer support.

La-fetch
India
8 months using the app
May 14, 2026

This App- has changed the way we do business. The team is open to building your business with you. Along with Shipturtle we have integrated multiple apps and systems that now make it possible for us to operate from South-Africa.

Maroela-mark
South Africa
Over 1 year using the app
May 14, 2026

We have been working with ShipTurtle for a long time while building a complex multi-vendor marketplace on Shopify, and honestly their support team has been one of the biggest reasons why we were able to move forward successfully.

Our project includes hyperlocal delivery logic, vendor management, ZIP code filtering, custom marketplace workflows, inventory synchronization discussions with ERP systems, API-related questions, and many non-standard technical requirements. Throughout all of this, the ShipTurtle team consistently stayed responsive, patient, and willing to help.

What we appreciate most is that they do not simply give generic replies — they actually investigate issues deeply and try to find real solutions. In several difficult situations their team spent significant time checking configurations, syncing data, escalating tickets internally, and helping us stabilize important marketplace functionality.

Special thanks to the support team for their professionalism, communication, and willingness to improve the platform based on real marketplace needs.

ShipTurtle is a very powerful solution for anyone building a serious multi-vendor marketplace on Shopify, especially if your project goes beyond simple standard setups.

Highly recommended.
5 stars from our team.

Koshermarket
Germany
7 months using the app
May 13, 2026

Shipturtle has been a really valuable partner in helping us launch our multi-vendor marketplace on Shopify.

The app covers a wide range of marketplace functionality, including vendor management, seller workflows, commissions, payouts and order management, which has been important for our business as we scale.

What has stood out most is the support from the Shipturtle team. During our setup and launch phase, there were a lot of moving parts to work through, and Jaineel and the team were responsive, patient and genuinely committed to helping us get everything set up properly.

They’ve been hands-on, open to feedback and solution-focused throughout the process. I’d happily recommend Shipturtle to Shopify stores looking to build and manage a multi-vendor marketplace.

Circular Clothing Co.
Australia
8 months using the app
May 5, 2026

We’ve had a great experience working with ShipTurtle so far. As we’ve been setting up and testing our marketplace, their team has been incredibly responsive and supportive every step of the way.

Any bugs or issues we’ve encountered have been resolved quickly, and the level of customer service has made a huge difference especially as an early-stage business navigating a new platform. The team is proactive, communicative, and genuinely invested in helping us succeed.

We’re grateful for their ongoing support and excited to continue building with ShipTurtle as we launch and grow.

Angelocal
United States
About 2 months using the app
April 22, 2026

we just used trial for 15 days but they charged us $149 every month. we also uninstalled the app but after still charging. still waiting for refund. totally. if we don't realize it, we will end up paying for an app we haven't used.

also we couldn't reach out to them still.

the Manav®
United States
5 months using the app
Shipturtle Apps Private Limited replied April 23, 2026

Dear merchant,
Shopify handles all charges as per their published policy applicable to all apps. You have installed the app in Nov-25 and uninstalled in Apr-26. The charges are computed correctly as per the records. Once uninstalled, no charge is added for subsequent months.

You can write to us at team@shipturtle.com or on our website chat feature anytime. Our team is also trying to reach you to resolve this misunderstanding.

May 26, 2026

The experience has been pretty smooth so far. The platform is easy to understand, setup was simple, and it already feels much more organized. Support team was helpful during onboarding too.

WHIFF CULTURE
India
8 months using the app