Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

August 18, 2021

Shogun has been fantastic. It is quite easy to use design pages that look beautiful and achieve the goals we have in mind. Even better than the tool itself has been the customer support...it is simply one of the most helpful support services I have ever experienced. They reply very fast and always with solutions to the problems you have. I have reached them many times and every time they sorted my problem. Their service is miles better than Shopify's own service, so I can only highly recommend this product! Thanks to all the Shogun team for all the great work they are doing. I am really looking forward to see your Front End solution become available to small businesses and entrepreneurs.

Eyegusto Photography & Art
United Kingdom
2 months using the app
Shogun Labs, Inc. replied August 18, 2021

Thank you so much for the amazing review. I'm so glad to hear that you had such a good experience with the app and with our support team. I will pass along your kind words to the team.

Kalen | Team Lead, Support
Shogun Page Builder

Edited February 16, 2021

Good for VERY basic web development. If you are looking to make an About Us page with some more customization than Shopify offers this app is great. If you are looking to use Shogun to work with product pages then expect extremely slow page load times, very slow editing speeds if you have a moderate amount of elements on one page, and many random errors that are just glitches from the system. The A/B testing feature would be great if it actually worked but it hasn't been useful at all in seeing which pages result in higher sales. This app is almost good but after spending 100+ hours working with it I am searching for a more robust solution as I'm sick of dealing with the shortcomings of Shogun.

ShredLights
United States
Almost 2 years using the app
Shogun Labs, Inc. replied September 3, 2020

Hi Drew & Team,

Thank you for your review and your feedback - I'm sorry to hear that your positive experience has turned into a negative experience with Shogun. I hope that we can help you resolve any issues that you are having with the app. My colleague Justine has also reached out to you via email.

I do want to start off by thanking you for your kind words about the app. I'm glad to hear that you found Shogun useful in that sense.

Regarding your issues - in relation to the slow page load times, there are a lot of factors that go into this. Shogun is a small part of the overall loading of your page, this would include your theme components, other third-party apps and any custom code that you have. Similar to creating a page without Shogun, the more content you add to a page the longer the page will take to load - Justine has reached out with some tips and information. We take measures to improve page load speed, such as deferring scripts and lazy loading your images.

Inside the editor, there may also be slowness if there are a large number of elements as the editor must keep track of all of these elements, as well as additional information regarding their state and changes. We are aware that we have room to improve there and hope to do so in the future.

We would love to hear more about the errors that you are experiencing. Would you mind sharing more information on these? The team should be able to help resolve anything that you are experiencing with the app.

Finally, regarding the issues that A/B testing is giving you - would you mind sending us over feedback about that too? Would love to see if we can resolve these issues for you and help you understand the data better.

We really appreciate any feedback that you can give us regarding the issues that you are having so that we can help you, and we can pass on feedback to the appropriate teams for future improvement. We welcome all feedback that you may have about the app.

If you could respond to Justine, or reach out directly at support@getshogun.com we would love to help.

Thank you,

Karl | Team Lead, Technical Support

June 23, 2021

We used this app to help create our homepage, allowing us to edit pages in a straightforward and simple way that our theme simply wouldn't quite allow us to do without extensive coding knowledge. When we came across an issue with our site and reached out to the support, we were met with prompt attention and help, and the support team solved our problem quickly and effectively. The app is great, though it does require a bit of forward knowledge of the inner workings of Shopify / Liquid in order to really get down to the nitty gritty part of customization, and I do wish the custom CSS elements were a bit more intuitive and developed, but overall we were very happy with our experience using Shogun.

GGstore
Canada
3 months using the app
Shogun Labs, Inc. replied June 24, 2021

Thank you for your review! Really appreciate the kind words. Thank you for your feedback, too, we'll make sure that this gets to the right team. :)

Feel free to send over any further feedback to support@getshogun.com

Karl | Team Lead, Technical Support

March 27, 2018

This app has transformed my website - the flexibility it allows is SO much better than my Shopify template allows for. I created a new blog, press and testimonials page. There was def a bit of a learning curve since I'm not a website developer or graphic designer, but I'm finally starting to get the hang of it and am loving it more and more as I continue to discover several "hidden" features (i.e. the Snippet feature and Screen Settings). Oh and their support team is incredible - they clearly answer all emails, even on weekends and weeknights (which is when many of us "side hustlers" work) and if you're not following their instructions they often just make the fix for you. Life savers! RECOMMENDED!

Bandabeau
United States
14 days using the app
Edited May 11, 2022

I am upgrading my review from 1 star to 4. Since I left my review I've spoken to two Shogun experts who got in touch to show me how to achieve the looks I was after. They have been a great help. They were also magnanimous enough to accept all my feedback about how fiddly things are and how unintuitive it can be. However, they convinced me that once you know what you are doing, you can build great pages. My issue was that I was in a rush and tried to figure things out myself and this was an accident waiting to happen..! So my advice to anyone reading is: it is a great tool capable of great things but alIow yourself some time to train on the basics before you get stuck in. Don't be like me, basically..

Omnia
United Kingdom
Over 1 year using the app
Shogun Labs, Inc. replied May 10, 2022

Hey Tim,

Really sorry to hear about this experience with Shogun Page Builder. We want to provide a streamlined page building experience and from your review, we can see that we didn't quite hit the mark.

We're always looking to improve and your feedback goes a long way in allowing us to do so. You mentioned that there were some functionality problems while dragging blocks onto the page and that you're unable to modify the layout sizes and proportions. We took a closer look at your pages to replicate your editing experience and found a few things that could be contributing to that frustration.

I'm passing along all of your feedback and comments to my development team for review, but I wanted to do everything I can now to help improve your experience. I've sent you an email and chat with a detailed video that I believe can help to improve your Shogun experience :-)

We've also tried to reach out to you on the phone and would be delighted with the opportunity to discuss this more.

Thanks so much for the opportunity to turn your experience around and we hope to hear from you soon.

UPDATE:

Thanks so much for updating your review! We're so glad that we had the chance to connect with you and help to get things working right. Please do reach out to us with any further questions. We're here 24/7 to help :-)

Kalen | Team Lead, Support
Shogun Page Builder

June 29, 2021

I really like this app and the support team is great. They provided us with a couple of demos and were always willing to help out with questions we had after the demos. The only negative is that it is not super easy to use and does require you to have some previous page building experience to really understand. I have previously built sites in WordPress, so for me, I was able to figure it out pretty easily. However, I am sure less tech-savvy people may struggle a bit. However, the pro to this is that it gives you a lot of customization options since it is not all pre-created for you. So if you want a lot of customization and you have someone that understands page design to some degree, then this is perfect.

Neater Pets
United States
About 2 months using the app
Shogun Labs, Inc. replied June 29, 2021

I'm so glad to hear that you had a good experience in your demos. I'll pass along these comments to the success team on your behalf :)

I'm glad to hear that you were able to figure out the app pretty easily. We do our best to ensure that Shogun is as user friendly as possible. If you have any suggestions on how to make the barrier to entry even more general, please don't hesitate to let us know!

Kalen | Team Lead, Support
Shogun Page Builder

February 12, 2017

Absolutely Excellent App. I have little time to spend building pages on Shopify so I needed something simple, stable, easy to use but that creates a great outcome in terms of finished page. Shogun is definitely the product. I found it after trying a bunch of other apps, and have settled on this one.

Its intuitive to use (I really can't be bothered to read/watch tutorials), predictable in terms of its layout, stable and seems to be well-supported by its owners/developers.

In terms of functionality it has all that I think I need so far. The only caveat is that you should use Chrome browser. I tried with Safari and Safari does mess with Shogun. Didn't try IE.

So overall - very highly recommended.

Lemon Hero
United States
2 days using the app
February 16, 2017

In similar tone to the other reviews - this app really surpassed my expectations. The first thing I think about with a drag and drop page editor is stress, bugs, and crappy code. But with this app - I have not experienced one problem. My landing pages are beautiful, professional quality(I save $600 - $1200/page). The editor is so well thought through and does responsive beautifully. We're really lucky that this app exists because I did my research and couldn't find an alternative that even comes close. To add to that - the guys are legends! We run a mutlistore set up (6 x shopify plus stores) and they help me make it work. Easy to talk to and smart. Thanks Shogun for helping us help ourselves. TOTALLY worth the money.

Her Tea
Australia
4 months using the app
Edited October 23, 2017

What a great secret weapon to increase the functionality of my site. I come from the old school WordPress days (can't believe I'm even sayin' that). Time-consuming, but I liked the ability to customize stuff in WP. When we moved to Shopify the simplicity was amazing, but we were limited because we don't have any real developers on the team. All that is out the window now with Shogun. Dare I say, game changer? Plus, Nick (one of the founders) and the team have been incredibly helpful and quite responsive, even with questions I have that seem outside their scope. Great app. Great team. Would recommend Shogun to anyone looking to build custom landing pages. I was not paid or incentivized to write this. Just truly thankful.

The Feel Good Lab
United States
4 days using the app
June 15, 2022

I've just installed the app and finished creating my first page (3148 word guide with images and CTA's). This app has saved considerable time creating new pages with responsive layouts. What used to take a good chunk of a day to create an in-depth guide with lovely design, I managed to do in about 40 minutes. I'm going to be publishing so much more content now that I have a tool that helps me build fast! The support I had was great when I reached out. Response time of about 10 minutes with a response that was actually helpful. Pagespeed score is something I'm looking into. I will contact their support again to see if we can trim some fat from JS, but happy that it uses Lazy Loading for the images and gives you control over SEO elements.

Easy Garden Irrigation
United Kingdom
2 days using the app
Shogun Labs, Inc. replied June 15, 2022

Hi Sean! Thank you so much for sharing this review. We are just thrilled to hear that Shogun Page Builder is so instrumental in creating your detailed guides. Our team is always here to help if you have questions, so don't hesitate to reach out.

Allison | Team Lead | Support
Shogun Page Builder