Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

December 16, 2018

I've used many Shopify apps, but this is the first (and only) review I've written to date. I've done some simple coding previously for my Shopify store to try to make it look more like what I have in mind (multi-columns, full-width banners etc.), but Shogun's page builder has really helped me get the design that I actually want, and with a lot less time. I don't have the actual figures, but I'm quite certain my new pages have helped with conversion.

The app itself is excellent, there's no doubt there, but what I would really like to commend is the incredible support staff. Despite having to field so many different questions, they have done so professionally, and you can see that they put thought and effort into their app design.

Great work!

Bakestarters
Singapore
About 2 months using the app
June 7, 2017

The mark of an excellent app is their support and customer service. Back in January I installed this app for some page edits where I had to combine another apps liquid code with my themes contact page. I came across a few issues and Nick from Shogun responded right away to help me out. He actually jumped in and helped me setup a new template.

Fast forward to today when I saw a post on Shopify about using the Shogun app to customize blog posts. I had a couple of questions and, again, Nick responded within minutes to help me out. Many apps I've tried will have good support at first, but 6 months down the road...good luck with that.

Great app with tons of features and and developer's who go out of their way with support to help me succeed.

Pacific Garland
United States
6 months using the app
July 1, 2020

I used this app originally to build a landing page for my website and once I got used to it after playing around for a while and watching the demos I found it really easy to use and really versatile, allowing me to build a highly professional landing page that I'm really happy with.

Now I'm continuing to use it to improve the quality of the standard pages on my Shopify website as the standard functionality is so limited. It's perfect for this as it just imports your existing pages and lets you edit them then republish them with a click.

I just now had an issue with a video not playing and Charles from customer service fixed it within minutes of my help request. He explained exactly what the issue was and what he did to fix it.

Highly recommend!!

Hello Day
United Kingdom
3 months using the app
Shogun Labs, Inc. replied July 1, 2020

Hi there! Thank you so much for taking time to leave a review today, we really appreciate it! Looking forward to passing your kind words onto Charles - so glad to hear that he could help you out with your issue.

Thank you for your continued support of Shogun, awesome to hear that you are finding it useful to improve your pages!

Karl | Team Lead, Technical Support

Edited August 7, 2022

According to SEMRUSH, the Shogun pages use uncompressed JavaScript and CSS files, and it also uses unminified JavaScript and CSS files. To beat WordPress apps, they must abide by Google page-speed demands and compress and minify their JavaScript and CSS files. We use it for a couple of pages, but I honestly can't add any more pages, as each additional page dings our pagespeed and SEMRUSH scores, so until they fix this issue... I will probably never pay for anything except the basic plan and use it for a few pages. Get this fixed, and I'll give it at least 4 stars. Make it as malleable as "Thrive Architect" for Wordpress or Convertri.com (stand-alone non-shopify app), and you will definitely deserve 5 stars. Until then... I can only give you 2 stars.

RevGenetics
United States
26 days using the app
Shogun Labs, Inc. replied August 8, 2022

Hey there, Anthony! Thank you so much for leaving us a review and sharing your feedback.

We are sorry to hear about the unpleasant experience you've had with Shogun. I can understand the concerns around the unminified JavaScript and CSS files. This is something our team has been working on and we do want to ensure that there are no efficiency issues. Your honest feedback means a lot to us as it helps to continue improving the app for you.

My colleague, Max has reached out to you via email to discuss this further and we'd really appreciate it if you could reply back to us. If it helps, we can also discuss this over the phone if you could provide us with the best contact number and day/time.

Looking forward to hearing back from you. 🙂

Sweetan | Manager | Support
Shogun Page Builder

Edited December 7, 2020

Amazing app and great support. This app is a simple and powerful tool to create beautiful customized webpages. Ideal for users with no coding background. The drag and drop mechanic allows for the creation of responsive webpages in just a couple of hours with coding needed. There are also multiple page templates that make it even easier for first-time users to start building a page. Shogun has helped us to save money with development and also made It possible for us to create mobile-friendly pages faster than ever. Highly recommend this app, especially for companies with a small team and limited resources. The app might seem a little complicated at first, but with a couple of hours of practice and some video tutorials you will be good to go pretty fast!

RealCraft
United States
12 months using the app
Shogun Labs, Inc. replied December 11, 2020

What an awesome review! Really appreciate the detail and the kind words that you have included in your review. So glad to hear that you got value out of Shogun and are enjoying using the service! Please do not hesitate to reach out to the team if you have any questions or issues!

Karl | Team Lead, Technical Support

February 18, 2021

This app is great and has lovely customer service (I asked a question and they emailed me back with detailed answers within the hour). However, I wish the design-by-device-type was set up differently -- it often feels like a maze to adjust margins and paddings per device, with the tool sending you back to a sort of 'start menu' when moving between device settings! It would be great if this tool allowed a view which would only show options for a device type at a time (with no possibility to change the other device settings), to allow for further customisation. Currently, pages on mobile or tablet still look clunky if you have elements in 2+ columns. There are also some header bugs for mobile design. Otherwise, it's a great tool, for those willing to figure it out!

Underwaterpistol
United Kingdom
About 2 years using the app
Shogun Labs, Inc. replied February 19, 2021

Thank you for your review! We really appreciate it.

Thank you also for your feedback, feedback goes a long way to helping shape future development of Shogun! I'll make sure that this gets to the appropriate team! Please feel free to pass on any other feedback to support@getshogun.com! We'd love to hear it.

Karl | Team Lead, Technical Support

May 30, 2022

Shogun is by far the best page builder I've ever used, and I've used most of them! There are 2 things which stand out that make Shogun the market leader and by far the best builder for Shopify. Firstly, the builder allows to create almost any layout you can possibly imagine. It has pixel perfect control, it's simple drag and drop - so anyone can use and it's super smart with seamless integration. Secondly, the support is unbeatable. Sweetan and the team are amazing. They always go the extra mile to ensure that any questions you may have get resolved. The response time is impressive and they don't make you feel bad for asking questions that they've probably heard a hundred times before, especially from new users of Shogun like me. These guys mean business!! 5 Star Plus.

shopformulaflawless
United States
16 days using the app
Shogun Labs, Inc. replied May 30, 2022

Wow!! What an unbelievably thoughtful review! Pixel perfect control, simplicity, seamless integration - these are all things we really strive for here at Shogun.

So happy to hear that you've had a pleasant experience with our support team. We really enjoyed chatting with you as well :3

Kalen | Team Lead, Support
Shogun Page Builder

June 24, 2019

Shogun Page Builder has allowed us to save thousands of dollars in development. We were originally planning to build a set of modules to use across pages, which would have been limiting in the amount of modules and options. When we found Shogun, I found my dream tool kit with virtually any module or option I could think of and the price made it a no-brainer. Simple enough for anyone on my team to use. We LOVE this app and customer service is always excellent.

If Shogun has any interest in what I'd like to see next, it would be:
1) Hover and scroll effects
2) Simpler ways to create a GIF
3) Interactive Pages (clickable charts, quick side links, built in store locator)
4) Ability to set margins across the page vs on every section
5) Ability to connect forms to Google Sheets OR Ometria

Ledbury
United States
3 months using the app
July 25, 2022

Shogun is a good builder once you get the hang of using its interface. The support team is critical to a page builder, most people in the team are great but one standout individual is Sweetan. He is probably one of the best support reps that I've experienced in a very long time. He has always gone above and beyond to support me with my website building even though I'm a novice. He always takes the time to understand my questions and provides a clear resolution or if not possible, alternatives to some of my website issues/concerns. Every time I had a question he always responded promptly and followed up to make sure everything runs smoothly, which I highly value in a person. Thank you Sweetan. I hope this feedback gets passed on to the senior leadership team that you're doing an amazing job! Well done.

super-store-u5459
Australia
5 months using the app
Shogun Labs, Inc. replied July 25, 2022

Hi, Kenwil! Thank you so much for leaving this detailed review! We are so glad that Sweetan has been such a great support in developing your site - he is always there with a helpful suggestion! I will absolutely be sharing this feedback with our whole team. We can't wait to see what you build with Shogun!

Allison | Manager | Support
Shogun Page Builder

Edited December 7, 2018

This app is exactly what I've been hoping for! Incredible page design platform that seamlessly links in with our Shopify store! Finally I can make my homepage and product pages look better then what Shopify allows! I only gave 4 stars because it does boot me out quite a bit and if I don't save regularly I lose a lot of work. Also, some of the the "Blocks" that are pre-made DO NOT work on mobile. I've wasted time building a beautiful site and checked mobile and it couldn't be further from desirable. If you make your own sections and use columns, that is the best way to avoid surprises on the mobile section. I truly wish I would have found this app sooner, but better late than never!

Update: I got in contact with the staff and they have been more than helpful with helping me solve the glitches I was experiencing! 5 stars!

Cali Life Co.
United States
2 months using the app