Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.
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I trialed Gempages, Shogun, and Pagefly page builders. Shogun is the one I will continue using. Gempages was frustratingly slow and I didn't even get three days through the trial before uninstalling. Pagefly is a close second with great performance and the best variety of modules. Shogun won out because of the direct support they give with a personal customer success manager. (Thank you for all your help, Charles) It performs the best and is by far the easiest to use which translates to faster pages. The ability to organize, restructure, and move modules is so much easier than the other two I tried. My only criticism is the lack of the ability to directly modify the HTML or CSS within the app. Not enough of a mark to knock my review down a star. This app will be the backbone of a pretty major website overhaul and it's a pleasure to use.
Thank you so much for your review! We really appreciate your kind words and are happy to have you onboard! I'll be sure to pass your kind words onto Charles.
So glad to hear that you are enjoying Shogun.
Please do let us know if we can help with anything else!
Karl | Team Lead, Technical Support
UPDATE 2024 - although the product is good. The price has unfortunately increased 300-500% ($69 pm to $250-500) to which is beyond excessive. Locked in as have pages built here. Expensive lesson to learn, would avoid.
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Shogun is easy to use and we created most pages with it. The service is very good. When we have any questions we always receive support and an friendly answer even on the same day. In many cases, an employee from shogun fixed the problem for us and explained how we could deal with it the next time.
Sometimes, the layout of the preview at shogun looks different then the published page (desktop and mobile). In addition to that, it is not that easy to create a page that looks good on every smartphone.
All in all, Shogun is a very good program for people who would like to create pages very easily. I really recommend it!
Hi there, Josh. Thanks for sharing your feedback in the form of this review.
I am sorry to hear that you are facing issues with the pricing changes we have had. However, this price changes have been in effect for a while now.
I see your account was installed on our legacy plan that would have stayed if the app was installed. Having said that, when I look at your account I see that Shogun was uninstalled on December 15, 2023 and that removed the legacy plan. Our old plans were deprecated a long time ago and we don't have a way to move you back to them again.
With respect to the price increase, a big part of this is related to significant changes to our product and company. We were a “page builder” for a long time; however, we’ve expanded our offering to include core optimization features, including AB Testing, Targeted Experiences (personalize content to audience), SEO tools for keyword discovery, AI-assisted blog generation, and page performance monitoring.
We have removed page limits for any plan higher than the new Build plan and we have removed the user seat limits which means there are unlimited seats and there are unlimited sections as well.
However, we appreciate your feedback and I am happy to share the same with the team. I see you are in conversation with my colleague and if you have any further questions please do let us know. We'll be happy to answer them for you.
Thanks for your support.
Sweetan | Client Services
Shogun
I am using Shogun to create great web pages on a large eCommerce store. It has all the flexibility I need. It is really simple to use and fast too. The dashboard is icon based and so simple you won't need much if any training to find your way around. I do recommend you watch the short videos they have provided as they are excellent. The clone page and snippets features save so much time instead of re-creating page elements over and over. Any questions I've had have been answered almost immediately even though I'm in Ireland and on a completely different timezone. The guys are great to work with and can't do enough to help. It worked well with the theme I am using (Empire) too. I will be downloading Shogun before I even pick my theme for my next website. This app is necessary if you need to design your website the way you want it to look.
Andre on the customer service team... and everyone on the customer service team is patient, professional and sends you all the necessary links to continue growing and using their platform to best utilize Shopify. Andre went above and beyond as a customer service rep and this team truly puts a great effort forth to help you. You will not be building your website alone... their responses are extremely timely... and detailed! Andre is absolutely superb with detailed customer service for your needs. A try gem that deserves a raise! Thanks Andre!!! FIVE STARS... which I must say stems from Karl (the supervisor). His genuine care blew me away and he informed me that if we are really struggling and could use a visual, the Shogun team is able to provide you with such support. His attention to detail is superb. Thank you!!!!!!!!!!!!! I still have a job <3
We have tried several drag/drop Apps for our Shopify store and this one leaves the rest behind without comparison. In combination with our Out of the Sandbox theme - Shogun provides incredibly powerful customizations on all our pages including home and product pages. Their solution includes very sophisticated tools for controlling desktop vs. mobile views to SEO on images - we have been to recreate all of our site designs exactly as imagined thanks to Shogun.
In addition (and as importantly) they also have INCREDIBLE service and support from their team and founders. From styling adjustments to customizations they provided very easy to insert code snippets which allow us to control these variations on each page / element as we wish.
We highly recommend Shogun as a premium tool for anyone looking to create a beautifully designed / content rich site!!
I've been very impressed with Shogun. I had never worked with Shopify pages and .liquid programming before so it allows me to build really nice, custom-designed pages in Shopify that I wouldn't be able to do with just a store-bought template. It's pretty easy to learn and the interface is nice and clean. I think as it grows and matures as an app it will get even better. I'm looking forward to more features as the come out. Most of all I have to give it up to the support team of Shogun. They have been very courteous with me during my numerous questions to them. They are also FAST at solving and/or finding alternate solutions to the issues that I contact support about. A lot of companies have terrible support, but with Shogun you get the feeling that they actually CARE about you and the issues at hand. A great experience so far. I hope it continues!
UPDATED: Well, the app itself is fine, I felt it was pretty cheeky that when I updated to have the 3rd user again (had to update the app) I now only had 25 pages at my disposal when I was using 58 pages on the older version, so I had to upgrade to the $99USD a month plan to have them all work again. Before I left this review I messaged the CS team to express my disappointment and they really came to the party, they accepted my position on the pricing and page numbers, and even though my initial response was I will just pay the $99 they offered a slightly higher page limit (as we have 58 pages on Shogun) for the $39 cost. I still think that a lot of the app developers get their pricing models wrong, that if they were moderately priced they would get more customers and therefore more revenue. We are a low key customer that doesn't need a lot of support for the $ we pay. Thanks Shogun.
Thank you for your review, and for your feedback, Andy.
We've followed up with you via email to explain the situation regarding plans - unfortunately, you were on one of our older, grandfathered plans that did not have page limits. We've reached out to you with some further information, and appreciate that you're open to discussing the issues with us.
Hoping that we can turn your experience around :)
Thanks again for the feedback
Karl | Team Lead, Technical Support
Shogun has been a very helpful app for our start-up eCommerce website. Being a very small company, we do not have a staff of web designers, coders, or designers. The default Shopify options for designing web pages, even with a paid theme, are very limited. Shogun provides excellent tools to design web pages, product pages, and even blog posts using a simple drag and drop editor.
It is significantly more flexible than the default Shopify options. Once learning the capabilities you can design some pretty professional looking and complex pages. We have been using the app for about 7 months and they have already added new features.
It's not quite as powerful as a fully coded sight, but for small companies it can do just about everything you would need. I am excited to see how else they improve the app. Highly recommended for anybody who wants to design web pages but has no coding experience!
This app is goddam amazing. I've been an amateur "developer" for years..as in I'm a business owner who loves tech stuff. I highly recommend this app because of the developer's understanding of what is important in design. Design is about color, contrast, balance, and composition. No other app or tool I've found gives the awesome precision control of positioning elements, boxes, and containers. Having such control over margin and padding alone, with the brilliant drag and drop builder, makes this app top of the line. And, their support is great. The 2 owners themselves field the tickets and respond and help you. There's also great tutorials that show you some neat tricks which are especially important for people like me who know enough to be dangerous, but not enough to really nail it. I'm finally becoming happy with my designs because of this app and my partner's awesome photography. Support these guys!
We have been using PageFly until we ran into some site speed issue and decided to try this app. Although the drag and drop option is slightly easier than that of Pagefly, overall features are pretty much the same and won't explain the price difference. However, the worst part is that in our mobile version visitors cannot click on the products and our ticket has been left unattended for a week now, and counting. No one responds to even multiple update requests--let alone a solution. From the onboarding agent to support agents, all the parties are included in all 3-4 mails and no one cares to answer or write a word about it. We receive 80% of our traffic from mobile, and basically visitors are unable to view our products. We NEVER experienced such a technical problem left in the dark with Pagefly. Regardless the problem they always fixed it in a day or less. Just a food for thought for your decision process...
-UPDATE (March 14, 2023)-
Thank you so much for replying back to us, Burak.
We appreciate you taking the time and sharing further feedback with respect to your experience.
We'll look forward to assisting you again and would request you to please don't hesitate to reach out to us should you bump into any issues.
Thank you so much for your continued support.
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-UPDATE-
Hi again, Burak!
We have been trying to get in touch via phone and also via email, but we were not able to connect via the phone number we had on our end. We also haven't heard back from you via email.
We'll be happy to understand your concerns and assist you better if you could reach reply back to my email.
We appreciate your support.
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Hi there, Burak! Thanks for leaving us a review.
I am sorry to hear about your experience as this isn't something we would want you to go through. We pride ourselves when it comes to ensuring we offer support and answer any questions, or resolve issues at the earliest for you. I apologize for the inconvenience this has caused.
I am looking into this for you as I write this message and I also tried to reach out to you via phone, but it looks like the contact number we have on file isn't correct.
I am also going to reach out to you via email so that I can help assist you further and also help resolve this issue.
Thanks for your support.
Sweetan | Client Services
Shogun Page Builder