Reviews (1,974)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.

May 28, 2025

Always amazing customer service at Shogun. Quick and reliable! Today Andre was about as quick and helpful as could possibly be expected. 10/10 highly recommend.

Safety Kits Plus
United States
About 4 years using the app
Shogun Labs, Inc. replied June 9, 2025

Thank you so much for the glowing feedback!

We're thrilled to hear you've consistently had great experiences with our support team. I will be sure to pass the kind words to Andre and the entire support team.

We're always here when you need us. 🙌

Sweetan | Client Services
Shogun

May 8, 2025

Great customer service. Easy, intuitive platform for creating custom landing pages or a/b testing variations of product detail pages.

Bluecorn Candles
United States
4 months using the app
Shogun Labs, Inc. replied June 9, 2025

Thank you for the great feedback!

We're glad to hear you're enjoying the ease and flexibility of the platform — and that A/B testing and custom landing pages are working well for you.

Big thanks as well for the kind words about our support team — we're always here to help! :)

Sweetan | Client Services
Shogun

May 6, 2025

Great Service!
Super easy to build pages, and the Shopify import feature is incredibly handy. It made the whole process smooth and efficient. Loved the experience!

Joy By
United States
About 2 months using the app
Shogun Labs, Inc. replied June 9, 2025

Thanks so much for the fantastic review!

We're thrilled to hear you had a smooth experience with Shogun and found the Shopify import feature helpful — making page building easy and efficient is exactly what we aim for.

We're so glad you loved the experience!

Sweetan | Client Services
Shogun

April 29, 2025

EXCELLENT costumer support. Very responsive and extremely helpful. Rhys helped me out and did a fantastic job. :)

Marcodi Musical Products
United States
Over 6 years using the app
Shogun Labs, Inc. replied June 9, 2025

Thank you so much for the kind words! We're thrilled to hear you had a great experience with our support team — and we'll be sure to pass your shoutout along to Rhys! 😊

If you ever need anything else, we’re always here to help.

Sweetan | Client Services
Shogun

March 19, 2025

The app can be a little glitchy at times, but it gets the job done. It is very easy to use and the team at Shogun is EXTREMELY helpful!

Retail Koppert Canada
Canada
Over 5 years using the app
Shogun Labs, Inc. replied June 9, 2025

Thanks so much for your feedback! We're glad to hear that Shogun is helping you get the job done and that you find it easy to use.

We apologize for the glitches and appreciate your feedback. Huge thanks for the shoutout to our support team — we're always here to help. :)

Sweetan | Client Services
Shogun

March 18, 2025

Sweetan is quick response to my enquire and helped me out

Leitner Electric Bikes Australia
Australia
Over 5 years using the app
Shogun Labs, Inc. replied April 23, 2025

Hi there, thank you so much for your kind words.

I am glad I could help. Please let us know if there is anything else we can assist you with. :)

Sweetan | Client Services
Shogun

March 18, 2025

Great app support from Andre, he was very knowledgeable and quick with instructions. Solved my questions and got me on my way with the website revisions.

Buffalo Carts
United States
Almost 3 years using the app
Shogun Labs, Inc. replied April 23, 2025

Hey there, Thanks for the kind words and this review.

I am super glad to hear that Andre could help and I will be sure to share the feedback with him.

Please let us know if there is anything else we can assist you with. :)

Sweetan | Client Services
Shogun

February 27, 2025

The support team at Shogun were so helpful and quick with their response to our query. Highly recommend!

Fetch TV
Australia
About 5 years using the app
Shogun Labs, Inc. replied March 14, 2025

We appreciate the kind words and your continued support. Thanks for leaving us a review.

Our support team is always here to help you. Please do let ys know if we can help with anything else in the future.

Thanks for the honest recommendation. 😊

Sweetan | Client Services
Shogun

Edited December 23, 2025

James and Andre are super helpful and quick to respond. I know, I an count on them for Shogun support. :)

Masontops.com
United States
Over 1 year using the app
Shogun Labs, Inc. replied March 14, 2025

Thank you so much for the kind words. We appreciate your continued support. Let us know if we can help with anything else in the future. :)

Sweetan | Client Services
Shogun

February 18, 2025

Great customer support, very quick to respond and helpful with queries.

Mark Hill Hair
United Kingdom
Over 2 years using the app
Shogun Labs, Inc. replied March 14, 2025

Hi there, thanks for leaving us a review.

We are always here to assist you. Please let us know if there is anything else we can assist you with. :)

Sweetan | Client Services
Shogun