Reviews (1,975)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes it easy to turn basic Shopify stores into fully customized, responsive sites with a drag-and-drop editor. They highlight flexible page and section building, reusable templates, built-in A/B testing, and SEO-friendly layouts that save time and money versus custom coding. Many praise its stability and ongoing improvements, and consistently describe customer support as exceptionally fast, patient, and hands-on.
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I like the many customization options this offers, but of course you'll run into issues or questions. Luckily, Shogun has one of the best support teams I've ever encountered. The live chat is super convenient and their support team members will work through any problem you have with you. Or even just fix it for you!
Hi there. We appreciate you taking the time to leave us a review and sharing your positive experience.
Our support team is always here to help and guide you. I will be sure to share the kind words with the entire support team.
Let us know if there is anything else we can assist you with. 😊
Sweetan | Client Services
Shogun
James was very responsive to my query and fixed the problem promptly.
Hey there, we appreciate the feedback. Thanks.
I am glad James was able to help. I will be sure to share the kind words with him and our entire support team. ❤️
Sweetan | Client Services
Shogun
Amazing customer service from Sweetan at Shogun. I emailed him with a problem 9:30pm and he got back very quickly with a series of responses that resolved the issue.
Thank you so much for leaving us a review.
I am glad I was able to help. Please let us know if there is anything else we can help you with. 😊
Sweetan | Client Services
Shogun
Shogun has been wonderful to work with. Great customer service and allows me to create beautiful pages/sections on my website with 0 coding experience! Andre specifically has been such a big help. Highly recommend Shogun!
Hi there, Nicole. Thanks for writing this review for us and sharing your wonderful experience with Shogun.
We are super glad to hear that Shogun has been wonderful to work with and that our support team was able to help. Andre is awesome and I will be sure to share the feedback with him and our entire support team.
Thanks for the honest recommendation. 😊
Please let us know if there is anything we can help with.
Sweetan | Client Services
Shogun
The editor is very easy to use, and the features are great. Andre in customer support has helped me with every issue i've come across and has been a painless experience!
Hi there, Nate. Thanks for taking the time and leaving us a review. We appreciate your kind words.
Andre is indeed awesome and I will be happy to pass on the feedback. Please don't hesitate to write back if you have any further questions for us. 😊
Sweetan | Client Services
Shogun
Their customer service is top tier. They're extremely helpful. Building in Shogun is easy unlike many of the builders for Shopify.
Hey there, Thanks for taking the time and sharing your experience with us.
We are glad to hear that our support team has been able to help and that you are making the most of Shogun. Please don't hesitate to write back if you have any questions for us. 😊
Sweetan | Client Services
Shogun
James & the Support team were quick to help and provide a solution! Five stars.
Hi there, thanks for sharing your feedback in the form of this review. We greatly appreciate your support.
I will be sure to share the kind words with James and the entire support team. :)
Sweetan | Client Services
Shogun
The app is very easy to use and helps me create beautiful pages for my website. Customer service is excellent as well. My questions are answered quickly and I always receive a very thorough response. Highly recommend.
Hi, Kelly. Thanks for taking the time and sharing your feedback in the form of this review.
We are super glad to hear that your experience with Shogun and our support team has been amazing. I will be sure to share this with the entire team. 😊
Thanks for the honest recommendation, we appreciate your love and support.
Sweetan | Client Services
Shogun
Excellent customer service! Andre and Sweetan are the best of the best!
Hi there, James. Thanks for sharing your feedback here.
It was great to connect with you and I am happy to hear that myself and Andre could help. Thank you so much for your support.
Please let us know if we can help with anything else in the future. 😊
Sweetan | Client Services
Shogun
Very good customer service. Everyone in the team is very helpful with everything and responses are very prompt.
Thank you so much for the kind words! We're delighted to hear that our team has been helpful and responsive. Providing excellent support is a top priority for us, and your feedback means a lot.
Don’t hesitate to reach out if you ever need anything — we’re here for you!
Sweetan | Client Services
Shogun
