Shopify Counter

I'm having the same issues as everyone else, the old app worked great. This new one is a pain. Every 1 order the counter goes up by 2. I have to reset it everyday. And it keeps flipping randomly throughout the day. Disappointed, I've had the counter for a year now and never had issues until now.

I own 4 Shopify counters, 3 using the old app (works well) and 1 using the new (doesn't work at all).

Shopify refuse to let you use the old app, so you're forced to use the new app which doesn't work.

Check the other reviews, it's not worth buying the counter at the moment.

The counter became useless after Shopify forced us to update the app.

1- The app don't reset when the watch hits 0:00, it just keeps adding numbers
2- We configured the numbers to exclude unpaid orders, but they are still being counted
3- Random ups and downs in the day
4- Refunds are not being counted. So if you sell $1,000 but refund $2,000, the app would still show you've sold $1,000
5- And the more important thing: WE CAN'T GO BACK to the old App, they removed it from the Shopify App Store.

If you have the Counter and are requested to update it: DON'T DO IT!

This new version of the app does not work. First the number was wrong and now the number on the counter keeps going up by 2 for every one sale. The old app was so great, I just set it and forgot about it and it worked!

Ever since the new app dropped, the counter is ALWAYS incorrect. Whenever I get an order, the counter value decreases. I have to manually update it EVERY time. Which was not my expectation when I purchased the counter.

Does not work any more, bugging out constantly! Massive disappointment. My counter never works anymore and I have tried everything even reaching out to support with no luck.

I also had trouble with the new app but ColorMeCarole's solution works

- Go to your Smirll account
- Switch "OPTIONS" from JSON to PUSH NUMBER.
- within these settings you'll find your "Counter ID" and "Counter Token"
- randomly input a number in the display field and hit "SAVE"
(your counter should start updating to display whichever number you inputed)

- Go back to your SHOPIFY Counter app within Shopify.
- Setup the counter with your "ID and TOKEN" numbers.
- Select "Display orders for today" and hit SAVE.

Somehow after doing those steps above it FINALLY worked for me, didn't give me a single error and my counter works the way it did before when using the old app. Then I switched the app settings to show Most Recent Order Number and BAM, it works great!

Faster updates than before, but still not reliable in terms of total sales.

- Add the ability to show sales less returns
- Add the ability to show lifetime number of items sold

Review from ColorMeCarole helped me bc I was getting pissed nothing was working and the SMIIRL website has no beneficial info about this.

reposting the steps in case it goes missing or gets lost within other reviews

- Go to your Smirll account
- Switch "OPTIONS" from JSON to PUSH NUMBER.
- within these settings you'll find your "Counter ID" and "Counter Token"
- randomly input a number in the display field and hit "SAVE"
(your counter should start updating to display whichever number you inputed)

- Go back to your SHOPIFY Counter app within Shopify.
- Setup the counter with your "ID and TOKEN" numbers.
- Select "Display orders for today" and hit SAVE.

- switch to lifetime and it works solid

Gave up on it. Our counter is not that important to waste time trying to install the app. Can not easily find the "Counter ID" and "Counter Token". The app locks up in Safari and won't go section to section. It is very lagging. Never did install it. I have more important things to do. The counter was fun but this new app is not good.