Shopify Forms

It's easy enough to create a form, but the limited customization options make this app basically useless for anyone who cares about their store design. You can't even add custom CSS via the theme editor since the form is sequestered behind a shadow dom.

Would be perfect if I could:
- decide background for inline forms or at least give them one of my color scheme
- decide font px and match it with the rest of the website
- match the overall look with my website
- insert CSS simple prompt and make them work (even the AI is not capable to modify!)

This app offers an excellent and easy to use UI, but it currently has a terrible bug: metaobjects that are created from form submission cannot be deleted due to an access problem introduced by a platform update in May 2025: https://shopify.dev/changelog/public-access-for-app-owned-metafields-and-metaobjects-is-now-disabled

Our stores expect hundreds of thousands of form submissions and this renders the app unusable since we would quickly exhaust our metaobject quota. I'll definitely keep watch for updates though.

Great, super easy to use. You can do pop up or in-line forms, create custom meta fields for the information you want to collect. And it's quick and easy for people to fill in.

Limited customisation, no custom CSS, form submissions are permanent and no way to delete.

Cannot customise email sent, very limited options such as changing the colour of the button and text.

Appears to have good connectivity with Shopify, customer metaobjects etc.

Field validation would also be handy for things like VAT numbers etc

Completely pointless app.
Can't sort your data, filter it, search it.
You can't even export the data.....

It's a very limited app, for example of somehow you want to track form submissions in GTM, GA or Google Ads, it will be impossible, because even if it was developed by Shopify the forms will not send any standard events on submissions etc. Do you want to translate it? - impossible as well.

Extremely Frustrating and Disappointing. I rarely leave reviews, but this app has caused me nothing but headaches. Despite being developed by Shopify, it’s shockingly limited. You have zero control over your own form data. I ran test submissions during setup, only to find out later that I can’t delete or manage any of that data. It just sits there with no way to clean it up.

Worse, it creates numerous metaobjects that can’t be deleted, cluttering your backend with no way to clean things up. I’ve since read several other 1-star reviews from users dealing with the exact same issues and it’s clear nothing has been done to address them.

Only one of my three forms integrates with Shopify Flow, even after following all setup instructions. I reached out to support and was told, “That’s just how it works.” No workaround. No real troubleshooting. Just a dead end.

The email automation system is equally frustrating. You can’t assign different email templates to different forms, they’re all locked into the same default automation. Clicking the “Manage” link doesn’t do anything, and there’s no way to customize emails per form submission.

This app seriously slowed me down while trying to launch my store. Support “submitted feedback” to the developer, but let’s be honest, that rarely leads to anything. Frankly, I expected much better from a built-in Shopify tool. This app doesn’t just fall short, it actively makes the Shopify experience worse.

Great, simple app, but really needs some advanced styling options.

I want to adjust all text sizes, weights, and more. Also want to adjust the button styling so that it matches the rest of our website (like corner roundness).

I hope this app gets updated because it's close to being perfect.

There is desperate need that form can be displayed not as popup but inline on the page. Using it for B2B registration and its not very intuitive folow to chase some floating button. Once closed and customer re-considers, how they can even find it again?

So please add inline functionality.
Also it would be great if VAT field can be used for VAT validation with VIES.