Reviews (750)

Overall rating
4.5
Counts per rating level
  • 67% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with a clean, reliable interface that “does what it should.” It’s praised for capturing emails, leads, and custom customer data via pop‑ups and simple forms, helping list building and sometimes boosting sales or conversions. Features like multilingual support, email notifications, and integrations are appreciated, and many see it as a must‑have, budget‑friendly starter solution.

January 22, 2025

Easy to setup and a whole heck of a lot better than the original 'Newsletter signup' function which only requested an email address.

Just started using it and waiting for the first submission so, leaving it at four stars for now. Of note: the hyperlink function in 'Consent disclaimer (optional)' and 'Success' don't work in Firefox. The form either locks up or nothing happens (I suspect it's a pop-up blocker issue, as ir worked fine in Edge).

Little Shop of Magic
United States
16 days using the app
January 15, 2025

Super helpful app and it has gotten me significantly more email subscribers! I just wish that I could see a graph of how much forms are working across time

Understanding Behavior BCBA Exam Prep Shop
United States
2 months using the app
Edited August 1, 2025

unfortunately not working well with RTL, and the support wasn't amazing.

update- still not working. you need to add this option or at least an option to add css

ליליבלום
Israel
9 months using the app
Shopify replied January 17, 2025

Thank you for your feedback! I'm going to reach out to get help us understand where this isn't working well.

- Kyle

December 28, 2024

Can only be a page type specific. Cannot be submitted on an individual collection page or product page. So I cannot use. It does have hopes

Babysupermarket
United States
About 1 hour using the app
December 7, 2024

Hey! It's cool app and increase my sales. It would be cool if the form could be tied to a specific product or collection. Thanks!

RBTNK Shop
Ukraine
About 1 month using the app
December 5, 2024

Setup was easy and most customers use it. However, I have two suggestions:
1. Add the ability to insert an open text field to remind customers to confirm acceptance in their email.
2. Modify the birthday field in the data download. The pop up appears correctly, but the customer data download reads yyyy-dd-mm for some customers and yyyy-mm-dd for others.

Any Gift For You
United States
30 days using the app
November 29, 2024

I was using a different (paid, and should I say not cheap!) solution to solicit subscriptions from visitors to our website/shop until recently. WOW - our daily subscription rate went up by between 5x and 10x when we switched to Shopify Forms. I could only be sorry I did not switch sooner, as we have lost thousands of subscribers in the last 1 year alone... True story!

Milena | OSHADHI България
Bulgaria
5 days using the app
November 22, 2024

At first this app was working great for me, the flow of the forms was exactly what I was looking for. It was sort of a hassle linking it on the pages I needed them on but once I figured it out it looked great. I don't know for how long this has been occurring, because it used to work, but I checked my website on Safari and the multiple forms I had made do not show up on the Safari browser (I checked on multiple devices and no result). When I checked on Chrome they did show up. I am unsure if other people have had this issue, but I'm sure a majority of my traffic uses Safari and will not have access to the forms that would help me as a business tremendously.

Serpentina
United States
9 months using the app
Shopify replied November 25, 2024

Hi there, thanks for reporting this issue. We did identify an issue with Safari and our team worked over the weekend to fix this.

Please test again and let us know if you are still seeing a similar issue. We will be notified of any updates to your review and I can follow up with you from there.

- Kyle

November 21, 2024

It's OK for a very basic use especially for start ups. However disappointing that extraction of the data captured is not possible unless you install another 3rd party app which you might need to pay for.

Lolo & May
Australia
18 days using the app
Shopify replied November 22, 2024

Hi there! While exporting data directly from metaobjects (where the data is stored) is not yet possible. You can install Flow and use the "export to google sheet template" https://help.shopify.com/en/manual/promoting-marketing/create-marketing/forms-app/flow.

Flow is a Shopify app and is free to use.

- Kyle

November 19, 2024

Overall a good app for free, other alternatives have the option to control how long the pop-up will appear again after the costumer closes it.
if this option would be added that would be great, and maybe control over the font size in the app.
thank you!

ISAKO.
Israel
About 20 hours using the app