Reviews (750)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up, with a clean, reliable interface that “does what it should.” It’s praised for capturing emails, leads, and custom customer data via pop‑ups and simple forms, helping list building and sometimes boosting sales or conversions. Features like multilingual support, email notifications, and integrations are appreciated, and many see it as a must‑have, budget‑friendly starter solution.
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Setting up is easy. Since its a free native app from Shopify, I believe it will already be optimized for performance. A lot of merchants have requested for options to customize designing, and Shopify has assured it is in the works. I have a few suggestions:
1. Give option to add separator line between sections
2. Give option to add a different email id for each submission to be sent to, instead of registered email id.
3. Allow exporting submission entries on demand
4. Allow making headers bold
5. For single-line and multi-line text fields, allow adding headers
6. Allow splitting form into multiple pages
7. Include "OTHERS" as a default option for radio buttons where needed, and when selected, give an option to include a field for users to add text
Thanks
Team Wet and Dry Personal Care
Good at collecting the data but to reply directly to a form you need to create a completely new email thread? and can't reply directly to the form submission email? Unless i'm wrong then happy to update review!
easy to use. needs more graphics (colours, fonts, images, maybe some confetti)
No CSS support, so styling forms is practically impossible. According to Shopify's SideKick, there is a limit of 25 forms. Not useful for long term, broad-based structures.
****UPDATING MY REVIEW****
They fixed the bug where you cannot uncheck required so updating to 3 stars.
Very limited customization and no easy way to customize css do to its use of a custom element and a shadow DOM, so you cannot just add css to control the form and any form you make will not match your existing website css but will have its own css that cannot easily edit.
There also appears to be a bug where you cannot uncheck required for First name and Last name fields.
Hi there, thanks for sharing your feedback. We fixed the bug that was preventing you from making first name/last name fields required.
Currently, adding css customizations isn't possible. This is an area we've heard feedback around and are looking at ways to improve the design flexibility of forms. For now, customizability is limited to the options in app.
- Kyle
Pleased with the service, especially because it is free! I was using a similar app before that was outrageously expensive, so I'm very happy to have found this one. It's simple, but works!
Used this app to create a standalone newsletter sign up page on my shop, perfect for what I needed. It also integrates with the Emails app (made by Shopify) for sending welcome emails automatically.
Simple forms that are easy to get going but the lack of being able to add CSS styling or other basic layout options is a definite drawback. Works fine for basic forms.
Good as a pop-up form. So would give it a 4.
Lacks in functionality though, would be great if their was more integration with Shopify to allow:
- Custom Contact Forms
- Integration with Email for post purchase form as an example
Given its a Shopify App, I expected a bit more basic functionality.
Hi there! Thanks for the review.
This should actually be possible. Try creating a custom inline form, saving it to a page. Then add a link to that form from your email. I hope that helps!
- Kyle
Love how it integrates nicely with shopify emails, shopify flow, shopify discounts and allows easy tagging (which you'll use for flow). Love that its free!
However, it's a bit of a learning curve for beginners as there aren't a lot of video resources/ tutorials when it comes to integrating it with other shopify apps, and using tags.
Also CSS design changes are limited, as the app doesn't allow targeting for CSS within the forms. I was able to target the section/container the form lives in and do some design stuff there, but thats about it. You are stuck with the design options the app gives you in the editor (which is sufficient for most forms).
