Reviews (341)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it fast and easy to launch a fully branded mobile app without developers, with tight Shopify syncing to avoid managing a second store. The drag‑and‑drop builder is described as intuitive yet flexible, producing clean, high‑converting apps customers prefer. Push notifications are highlighted as a powerful, free re‑engagement tool. Support is praised as responsive, hands‑on, and valuable for strategy and onboarding.

Edited October 10, 2019

Promises to give you a good looking app, and yes, Tapcart gives you the Most Stunning app for your shopify store. Undoubtedly. Support can be more pro-active and efficient.

Furniture Online: Buy Wooden Furniture for Every Home | Saraf Furniture
India
Almost 2 years using the app
October 5, 2018

Design is great and price is very affordable, but the app has some obvious overlooks and really buggy. Customer has to add payment every time they checkout even though they are signed into their account and items that do not require shipping (digital downloads) won't let users complete purchase because it wants a shipping method to be added. The latest update has some nice additions (showing product reviews and design features) but really wish these other items would be considered and fixed.

Stylish & Co by Britt Mills
United States
9 months using the app
Edited December 13, 2022

Cool app and idea, needs upgrade to integrate apps. Pre-order app won’t work- so if this is a big part of your business - this app will cause issues with orders coming though- leaving customers angry that they paid and ordered something that not available.
Also we were one of the first customers trying their software, and now they keep upgrading asking for more money. That’s not the way you treat customers.

Buddha Pants®
United States
Over 5 years using the app
January 13, 2020

No tiene soporte para otro idioma, el banner de notificaciones aparece en ingles, puedes cambiar los textos del menú, pero no todos.

Talos Electronics
Mexico
About 1 hour using the app
June 19, 2019

Un auténtico desastre. Han estado engañándonos durante 3 meses y hemos perdido nuestro tiempo y dinero. Me prometieron que la aplicación podía estar en español, pero no ha sido así. Hemos traducido toda la aplicación a español para ellos de manera gratuita y finalmente me dicen que no es posible implementar las traducciones. Voy a reclamar el dinero a Shopify, me siento estafado.

El Capote
Spain
4 months using the app
September 21, 2018

Disappointed. Wasted an entire day only to find out they ONLY handle LLC. I'm a small woman owned business and cannot afford the legal paperwork. I spent several hours working on everything THEN went to apple to get the DUNS number only to be told that Tapcart ONLY does LLC or INC. There is NOTHING that says that anywhere! I wouldn't have wasted the time if I knew that.

JnJFarmKY
United States
About 2 hours using the app
July 16, 2018

I would not recommend this app to anyone. We have been using it for almost 6 months, and when we signed up, we were promised that we would be given a dedicated app manager, customizations would be made for us, and that an Android app would be released soon. Here we are months later and we have never received any contact from an app manager (though I've had the owners call me every time I email to point that out and promise that someone would reach out), our customizations haven't even be addressed, and an android app has never been mentioned since (which is very frustrating for customers). We paid extra to be on the Plus plan, which is NOT worth it. Overall, there were a lot of empty promises made, and communication has since stopped from Tapcart's end.

Piper Scoot
United States
4 months using the app
April 1, 2024

Tapcart has been a turning point in our sales strategy, its usability is exceptional and allows you to do great things without investing large amounts of time. Thanks to the Tapcart team and especially to our Account Alex for his quick help and support and for giving us advice to implement new strategies and achieve success with our App. Without any doubt it was a great decision!

Saigu Cosmetics
Spain
10 months using the app
Tapcart replied April 9, 2024

We're so happy to hear that Tapcart has been a turning point for your sales strategy. It's great to hear that you find our platform's usability exceptional and efficient, saving YOU valuable time.

We're grateful for your appreciation of our team, especially Alex! Thank you for choosing Tapcart – we're excited to continue supporting your success!

March 28, 2025

CastleFlexx is a top 1% chronic pain solution and we trust TapCart with our app business 100%.

Castle Flexx
United States
Almost 2 years using the app
Tapcart replied April 9, 2025

Thank you for the incredible endorsement! We’re honored to support CastleFlexx and grateful for your trust in Tapcart. We look forward to continuing our partnership!

November 20, 2024

Innovative, Seamless, and a Game-Changer for E-Commerce

Tapcart has revolutionized the way MJ Wholesale engages with our customers! As a business deeply rooted in wholesale, we needed a mobile solution that could keep up with our dynamic needs—and Tapcart delivered beyond expectations.

Highlights of our experience:

Effortless Integration: Tapcart’s setup was a breeze. Within hours, our Shopify store transformed into a fully functional mobile app, reflecting our brand’s aesthetics perfectly.
Enhanced User Experience: The app’s sleek and intuitive design provides our customers with a smooth shopping experience. We’ve seen an impressive increase in mobile engagement and conversions since launch.
Powerful Push Notifications: Staying connected with our audience has never been easier. With Tapcart, we’ve successfully sent tailored promotions and product updates, leading to higher retention rates and reorders.
Customizability: Their drag-and-drop editor gave us creative freedom while maintaining simplicity. It feels like having a developer in-house without the high cost!
Tapcart isn’t just an app; it’s a partner in scaling our business. We’re excited to continue leveraging its features to build stronger relationships with our customers. Whether you’re a small business or a growing enterprise, Tapcart is a must-have tool for taking your e-commerce store mobile.

Kudos to the Tapcart team for creating such an innovative and reliable solution!

MJ Wholesale
United States
Over 2 years using the app
Tapcart replied November 21, 2024

Thank you so much for the well-thought-out review! We’re thrilled to hear how Tapcart has revolutionized your customer engagement and supported MJ Wholesale’s dynamic needs. From seamless integration to powerful push notifications, it’s great to see how our platform has helped enhance your mobile experience and drive results. We’re excited to continue partnering with you as you scale and strengthen your customer relationships. We appreciate your support and are happy to always be of service.