Reviews (341)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes it fast and easy to launch a fully branded mobile app without developers, with tight Shopify syncing to avoid managing a second store. The drag‑and‑drop builder is described as intuitive yet flexible, producing clean, high‑converting apps customers prefer. Push notifications are highlighted as a powerful, free re‑engagement tool. Support is praised as responsive, hands‑on, and valuable for strategy and onboarding.

Edited August 20, 2020

We have updated this review over time, and are happy with the steady growth in the features they have developed over time.
Their customer service is very responsive (we've had a great experience with Cole).

We've had to exercise some patience, as they are a young platform still adding features, but they've met our expectations on stability, scalability and customer support.

Goodmylk
India
Over 1 year using the app
July 16, 2025

TapCart handled everything and we barely had to lift a finger. We could do as much or little as we wanted to, and still have a fully designed and deployed app. We've been live for a few months and already have a lot of downloads! Highly recommend their services.

Impossible Bags
United States
About 2 months using the app
Tapcart replied July 31, 2025

Thank you for the great feedback! We're so happy to hear that launching your app with Tapcart was smooth and hands-off. It's awesome to see strong momentum already with downloads—we’re excited to keep supporting your growth!

November 27, 2023

The support team is tough to get in contact with. I've been trying to get our app launched for two weeks and even left voicemails but haven't been helped but I'm still being charged without the app being launched.

Tones of Melanin
United States
2 months using the app
Tapcart replied November 29, 2023

I'm sorry for the inconvenience you've experienced. Our team is aware of your situation and is working to get in touch with you to resolve this issue.

July 15, 2021

I use the app to help bring awareness and sales to my brand and I love it! I highly recommend them.

Hashawn Carey Apparel
United States
About 2 months using the app
December 13, 2018

I was really nervous about having an app, but Tapcart made to process so easy. Love working with them

Fortune Cookie Soap
United States
About 1 month using the app
July 22, 2021

Very good way of creating an app and our customers love it. Had great help from Cole. Highly recommend.

The Luxurious Shop
United Kingdom
5 months using the app
April 24, 2018

Loving it so far! They have been so great at answering any questions I've had promptly and the app looks STUNNING!

Little Arrow Co
United States
15 days using the app
October 19, 2022

I started looking into getting an app back in 2017 and whew, I wish I did it then. Why did I wait so long! They had me up and fully running in only 2 short weeks. I had tasks I had to do, if I completed them it was such a breeze but they took care of mostly everything. Val is AMAZING, 10/10 recommend her to get you started and then Christina will be taking over from here. I look forward to working with Christina on my growth phase. 10/10 recommend Tapcart. My only complaint is I wish it was based more on sales than just a flat fee especially in the beginning. It does push me to really grow this sales channel and I think it's a great implementation for the business however it would be great to have Tapcart grow with me instead of me walking into spending $1300-$1400 a month after the 2 month free trial. Other than that I recommend it all. Sign up. Do what they ask you to do. Don't miss a meeting. Watch how fast and awesome the team is! I definitely recommend!

Live Fabulously
United States
2 months using the app
July 27, 2017

I can't say how happy I'am with Tapcart, it is simple, easy, and clean. Not only do my customers love it, but it adds so much value to the brand. Thank you guys for making a great product.

Barba Nortena
United States
About 1 month using the app
July 27, 2017

Love the functionality and appearance of the app. We were about to embark on the long journey of creating an app from scratch when Tapcart came along and they've yet to disappoint. We were getting conversions before even promoting it to our customers or running a sale! We're looking forward to the continued expansion of features Tapcart offers and converting more visitors into subscribers.

Wod Welder
United States
6 months using the app