Reviews (341)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes it fast and easy to launch a fully branded mobile app without developers, with tight Shopify syncing to avoid managing a second store. The drag‑and‑drop builder is described as intuitive yet flexible, producing clean, high‑converting apps customers prefer. Push notifications are highlighted as a powerful, free re‑engagement tool. Support is praised as responsive, hands‑on, and valuable for strategy and onboarding.
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Phenomenal APP and a great team of experts to work with. I couldn't recommend it more!
Thank you so much for the fantastic feedback! We’re thrilled to hear that you’re enjoying the app and that our team has made a positive impact.
Tapcart offers a user-friendly platform that helps businesses quickly build and update mobile apps, effortlessly integrating with (most) other tech stacks. With its intuitive interface and seamless integrations, Tapcart boosts CRV, increases AOV, and drives up LTV by enhancing user engagement and fostering brand loyalty. By simplifying app management and offering features like push notifications, Tapcart empowers businesses to optimise their mobile commerce strategies and maximise their revenue potential. The team is super helpful too, shout out to Val, James and Jared.
Thank you for the great review! We're thrilled to hear that Tapcart is helping you enhance your mobile commerce strategies and drive up key metrics like CRV, AOV, and LTV. We'll be sure to pass on your shoutout to Val, James, and Jared—they'll be delighted to hear they've made a positive impact. :)
If you ever need further assistance, feel free to reach out. Thanks for choosing Tapcart!
Great service, and great product. Help us provide customers a quicker option to shop with us.
Thanks for the great review! We're so happy to hear that we're making your customers' experience seamless too.
It's been a great onboarding experience. We are excited to launch out app.
Thank you for the positive feedback! We're so happy to hear about your seamless onboarding experience. Best wishes on the launch of your app! We're here to support you every step of the way.
Support is very poor. They don't care if you grow and if you have everything working fine. Using tapcart only makes sense if you have more than 120000 monthly site visits and a team dedicated to the app. The customization is very limited, so keep in mind that your app will look like all the other tapcart apps. FB tokens have to be continually updated by yourself so you keep this in mind. Too expensive for the value it brings. My online store is actually better than my app. I wish I had given it some thought before jumping on this app provider, there are better solutions.
We apologize that our service did not satisfy your expectations. We set a high standard for our ourselves and are truly sorry to hear that standard was not met when interacting with our support team.
We want to provide all of our customers with the necessary tools to be successful and drive their apps' growth! With that, we are working on more customization features and have launched Tapcart Academy. This new lesson library has easy-to-follow videos that will teach you to design best practices and growth campaign strategies to drive adoption, without having a dedicated team to work on your app!
I have emailed you links to the resources I mentioned. If you have any questions/concerns, please don't hesitate to reach out to me at nicolette@tapcart.co!
We've been using Tapcart for three years now and have consistently had great service and support from the Tapcart team. Recently, we redid out website and the Tapcart design team was able to recreate those changes seamlessly in the app in less than a week!
Having Tapcart has really elevated our sales and people love getting push notifications when new products go online. We highly recommend Tapcart for their ease of use and great support!
Thank you for being a long-time Tapcart partner! We’re so glad to hear the team has consistently delivered strong support, and that the app redesign process was smooth and efficient. It's awesome to hear that your fans love receiving push notifications. We’re excited to keep supporting your continued success!
Can't recommend this enough!
Tapcart is very easy to use, for us as business owners and for customers. They keep improving their app and their integration options. Their support is superb, very fast response and helpful. Shoutout to our account manager, Alex, who's always doing extra miles to help us and making sure we are maximizing our app capabilities.
Thank you for the glowing review! We’re delighted to hear Tapcart has been easy to use for both you and your customers. It’s fantastic that Alex’s dedication has helped you maximize your app’s potential. We’re excited to keep supporting your growth!
Apps are judged on two main things: functionality and support. These guys get 5 big stars for each category. I'm so happy with it that I'm going to add my other company to their platform. I am such a perfectionist and these guys have exceeded my expectations and put up with my 5,000 questions with care and genuine concern for my business. If you're looking for an app that is being improved regularly and is not just an afterthought to the developer, this is your company. It's only getting better!!! Keep up the great work, guys. Thanks for being awesome.
This app is very easy to use. Builded a app in a hour. And staffs are very helpful and always responded on time . The only wish is it can be integrated with more other widely used shopify apps.
Tapacart is so disappointing, all they focus on is IOS and leave Android lacking features, if you want an app that has equal features on both IOS & Android don't take Tapcart you'll waste your money and time, They don't even provide Android SDK on Facebook & No deep links , what kind of a mobile developer who designs and forget some Android feature in this era?!
Another problem is that everything they offer is fixed they an't even allow you to pay them more money to get more customizations, the video blocks are a mess.
All this mess is tricky you find put these missing features after they have charged you fees, because they have to set up Facebook SDK, and in the end when you ask about android they start excuses that they will bling that features this year without even specifying, its so frustrating
It would be better if they stated it in description that they only give much focus on IOS
Their checkout process looks bad waste time for a user with small letters so difficult to read!
