Reviews (188)

Overall rating
4.5
Counts per rating level
  • 72% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 15, 2026

Nice well mannered app easy to use and helpful

Honeyburn Books (UK)
United Kingdom
27 days using the app
Shopify replied June 18, 2026

Thank you! We worked to keep Smart Pricing simple, so it's great to hear it's been easy to use. If there's anything that would make the price tips more useful, please let us know in the app's feedback box. Feedback like yours helps us learn what to improve and build next.

May 28, 2026

Not enough data

Plant Factory Direct
United States
About 2 months using the app
Shopify replied August 28, 2026

Thanks for the honest feedback. That’s a real gap in the A/B price experiments results if you need deeper analytics to make a call. The results page is deliberately lean so it stays readable, and each metric has a tooltip with the definition behind it. If you can share which result or breakdown you were looking for through the in-app Give feedback box, we can use that to shape what we add next.

October 2, 2026

Save button does not work. This app has been though by people who dont really knows how an ecommerce and a business work... you think that we are going to automate prices massively and give an AI the control of them, without any kind of control and minimum profit margins? who is the brilliant brain that has published a b...t like this?

LINE NATURA
Spain
3 months using the app
Shopify replied October 8, 2026

Thanks for sharing your feedback. The app analyzes merchants' sales, inventory, costs, and market trends to surface price tips. No price changes automatically. Merchants have to actively decide and make a decision. To save and apply a price tip, use the Update button on your markdown, markup, and new product tips.

We recently released Settings to let merchants set their minimum margin and maximum discount to factor into complex overhead like fees, shipping, etc. to better reflect their business and protect margin. We invite you to check it out to receive better tips.

September 27, 2026

I like it a lot but it pulled up the compare at prices and that was a pain to have to remove one at a time as I didn’t want to have them look like sale prices. If you can bypass that, it would be 5 stars.

Wear What Matters
United States
6 days using the app
Shopify replied October 8, 2026

Thanks for trying our app and fair feedback. Currently with our markdown tips, a price decrease change is shown with a compare-at price. We realize this isn't ideal for merchants looking to lower prices without the appearance of a sale / discount. We’ve logged your request to offer merchants the option to show a decrease as a simple change to the base price and will get back to you once we release.

June 28, 2026

Initial recommendations are crude such as mark down items based on inventory. That's a stupid recommendation. Items could have more inventory because they are good sellers or more inventory because they are slow sellers. It's not an intelligent recommendation. Will monitor and report back if the recs get better over time.

HomeWetBar
United States
3 minutes using the app
Shopify replied July 15, 2026

Thank you for the candid feedback. You make a fair point - available inventory on its own isn't a reliable signal of how well a product sells, since high stock can mean a strong seller or a slow one. We're working on additional price tips grounded more in market price data rather than inventory alone. We'd genuinely like for you to check back in and share your thoughts. Our price tips improve in direct response to feedback.

July 4, 2026

It's helpful to apply any overhead costs (shipping, competitors) into the price adjustment

Bright N Early
United States
25 days using the app
Shopify replied August 28, 2026

Thanks for trying Smart Pricing. In markdowns and markups, cost per item is one of the signals behind each tip. You can check the tooltip on a tip to see the forecast, sell-through, inventory, seasonality, and cost data behind the logic.

We're working on adding margin targets into price tips. This will let you better account for overhead costs like shipping. We just launched price tips for new products, which tells merchants how similar items across Shopify are priced of the same category, market / currency, and price tier.

July 14, 2026

So far it seems not able to give any productive help.

COORE
Norway
3 minutes using the app
Shopify replied August 28, 2026

Thanks for your honesty. Smart Pricing offers price tips when we have confident and meaningful data signals to offer a suggestion. That can take some setup and recent sales data. Markdowns and markups need regular sales, tracked inventory, and cost per item in Shopify. New product price tips are available for products added and active in the last 30 days with sufficient similar products to compare it to.

If you're looking for a specific pricing need we don't serve today, please let us know using the app's feedback button. We regularly review requests to build as upcoming features.

October 14, 2026

Perfetto

Gli Amici di Pippo
Italy
5 days using the app
Shopify replied October 16, 2026

Grazie! Siamo felici che funzioni bene per il tuo negozio. Se c'è qualcosa che potrebbe rendere Smart Pricing più utile per il tuo negozio, condividi le tue idee tramite il pulsante Invia feedback nell'app.

August 24, 2026

very easy to use, and keeps you updated with new prices, Mark down prices or Mark up prices, thank you

The Almost New Book Shop
United Kingdom
4 days using the app
Shopify replied August 28, 2026

Thanks for your review. We're glad the app has felt easy to use and that the markdown and markup tips are helping you stay on top of prices. If you have ideas on what would make the price tips or tool even more useful for your store, please share them in the feedback box in the app.

October 16, 2026

easy

BIG KOUNTRY
United States
5 days using the app