Reviews (104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable long‑term solution for complex, multi‑location inventory across POS and online stores. Many highlight exceptional support via chat, email, phone, and screen shares, including Spanish. It’s praised for smooth syncing, shared inventory pools, bundles, and detailed reporting with low‑stock alerts and COGS tracking. Merchants say it’s a game changer for moving off manual systems, simplifying operations, and supporting growth.
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Great service by Mario!
Thanks for the 5-star review! We will let Mario know :-)
Thrive is excellent. Helped our business scale significantly. Livechat support is also excellent.
We're thrilled to hear that Thrive has played a significant role in helping your business scale, and we greatly appreciate your kind words about our live chat support.
Your success is our success, and we're here to support you every step of the way.
Alejandro from Thrive has helped me and will continue to assist me.
Thanks so much for your positive review! We'll make sure to pass on the kudos to Alejandro.
Alejandro Raines was really helpful everytime I reached out to him, taking the time to explain everything with detail and patience. we´re happy with thrive!
Thanks for your feedback and your compliments on Alejandro! We're happy to have you as a customer.
Natalie was super good and patient when I reached out.
She took her time to manually sync every single product which had sync issue I provided and made them work right away.
She was very professional and nice.
Great experience!
We appreciate your 5 star review and giving Natalie your compliment! We're happy to have you as a customer.
At Happy Wine Calle Ocho, we've been using Shopventory, now Thrive, for over 10 years. Their service is top-notch, and they’ve been a great help to our business. If you run a business with many SKUs and barcodes, this software is the perfect solution. Natalie, Danielle, and the entire team are incredibly accommodating, and they even offer support in Spanish!
Wow, thank you for your loyalty and for sharing your experience! We’re so proud to have been a part of Happy Wine Calle Ocho’s journey for over 10 years. It’s amazing to hear that Thrive has been the perfect fit for managing your SKUs and barcodes, and we’ll be sure to pass along your kind words to Natalie, Danielle, and the team. ¡Estamos encantados de poder ofrecer apoyo en español también!
I've used this for a few years and it always works great. Input product names, descriptions, photos all in one place and have it sync to the POS and Ecommerce platform. Keeps track of recipes, variants, and so much more.
Thank you for your continued use and positive feedback on Thrive! We're thrilled to hear that its functionality, including product management and sync with POS and Ecommerce platforms, has been consistently effective for you. Knowing that it helps manage recipes and variants effectively is great feedback for us. We're committed to continuous improvement and your satisfaction. If there's anything else we can do to enhance your experience, please let us know!
This app has been a great addition to our store and our process, has been a real help in the process of managing products, orders, etc.. and one super great feature they had is the Support team, they answer very quick and provide all the help we had been needed.
Hi Monica, thanks so much for the review! We’re glad to add value to your business and provide first-rate support. Here’s to another year!
Absolutely love this app. Very useful. Love the reports. Love the filters! And you know what they do best? They listen to you. Their customer service is from another world. Fast and reliable. Look no more for an app that helps you with your inventory. This is the one. Jacques and Joe are my favorites! :D
Hi there! It makes us happy to hear that Shopventory is exceeding your needs!
Our favorite thing to do is talk to our customers. We love it so much that we respond to every one of them in less than 3 minutes during normal business hours! Jacques and Joe are great people. We'll let them know you gave them kudos!
Robust and affordable with unmatched customer support. I wouldn't even call it customer support, it's more like having a team of experts ready to fully devote themselvs to you. We're a medium sized company with many complex moving parts, i.e. retail, wholesale, warehouse, manufacturing, e-commerce, and fulfillment center. Shopventory has completely streamlined how we caculate cost, stock counts, and internal data for our multi channel system of operations. With all software solution systems, Shopventory is not without its limitations. But there is no perfect system that will meet the specific needs of every business, and that should be obvious. Shopventory has enabled us to make smarter business choices through data and analytics that are imperative for operations, development and overall growth. Shout out to Miranda for spending several weeks with me developing a system that works best for our company.
Hi there! Thank you for the great review.
We're glad to hear that you've had a great experience with our customer service! We'll definitely let Miranda know you send the compliment :-)
It's also awesome to hear that you're getting good use out of our multi-channel capabilities to sync up your catalogs and counts across all sales channels. That's one of Shopventory's strengths!
Make it a great day!
