Reviews (104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable long‑term solution for complex, multi‑location inventory across POS and online stores. Many highlight exceptional support via chat, email, phone, and screen shares, including Spanish. It’s praised for smooth syncing, shared inventory pools, bundles, and detailed reporting with low‑stock alerts and COGS tracking. Merchants say it’s a game changer for moving off manual systems, simplifying operations, and supporting growth.
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I am torn between giving this app 3 and 4 stars. The customer service gets 5 stars. Hyper responsive helpful chat support and great onboarding. This app itself has several limitations that would be deal breakers except I can't find any viable alternative. There are many positives. It looks like the low inventory reports, expiration date tracking, bundling features will work well for us. They want you to create all products in Shopventory, but there doesn't appear to be any consequence for creating them in Shopify and then importing them, which is great. 1) You cannot edit any cost information once inventory is received. This means that we either give up on trying to use Shopventory to track our inventory costs, or we have to wait to receive (and start selling) inventory until these costs can be determined. We typically don't know freight costs at the time the PO is created or the inventory is received. My inventory staff are not my accounting staff, so they don't have access to these numbers.
2) The purchase order list page shows invoice subtotals, which means we can't easily scan this list to match POs to payments on our bank statement and credit card statements, which of course reflect the order total after discounts and freight. I cannot imagine a use case where any customer would prefer to see subtotals.
3) The purchase orders are so unpolished as to be borderline illegible and do not reflect well on our business. I don't need fancy, but these are too rough. Our address is long so it runs right into the adjacent field, as no padding is built in. One of the fields defaults to %null% rather than just 0 or blank. You can't email a PO unless you've created it (which runs into having final cost information I mentioned on #1). Even if we did email it, the email is very unpolished and you cannot set any default email text. I'd love to have a quick default message asking the vendor to confirm receipt and provide us with an estimated delivery date, and provide our contact information on this email. You can provide a custom note, but this note shows up at the bottom of the email as a "user note:" I am not my vendor's "user"!
4) Vendor info from Shopify isn't pulled over, so this makes setup VERY time consuming for us as we have about 100 vendors and well over 1000 products. We're sticking with it because despite these frustrations, our current lack of inventory control is causing even more problems. I know that building an app this robust is daunting, but these aspects feel as though no one has really thought them through.
Hi there and thank you for the detailed review! Lots of great feedback in here we're happy to address:
1. Shopventory does allow you to edit cost information after the product has been received. If you go to your main inventory page in Shopventory, you'll see a column for "Costs". If you see that your costs are blue, you can click on them to edit specific batches of received product!
2. Yes, you are correct that the Purchase Order list screen only shows the subtotals for the invoice. We are working on adding a column for the full Total!
3. We appreciate the feedback on the Purchase Order interface! We're sharing with our engineering team for review
4. You are correct that vendor information is not pulled over from Shopify at this time but we are actively working on that feature! Stay tuned.
This app simplifies the complications that come with managing your inventory with Shopify. It has the best UI out of the many inventory apps that I've tried as well.
Hi, thanks so much for the review! We’re definitely aiming for simplicity and ease of use. It’s great to have you on board!
This app has changed our lives! We use multiple sales channels + Shopventory has made life so much easier to track inventory + see sales trends across the board. Their customer service is also phenomenal!
Hi there and thanks for the 5-star review! We're happy to hear your lives changed after using Shopventory.
Syncing up multiple sales channels to track inventory and see trends is very is very important in a business and we try to make it easy for you! We're glad that you're getting the results you need.
A straightforward tool with well-organized details and options. Easy to use and makes a world of a difference when tracking inventory and syncing with the POS. Another favorite factor is how friendly and readily available the Support team is!
Hi there! Thank you so much for the great review.
We're happy to hear that you're enjoying Shopventory and maximizing your inventory tracking. Connecting different POS devices and locations is what we do best!
We also love hearing that you're a fan of our customer support. Our favorite thing we do each day is helping our customers grow their businesses!
Shopventory lets our business accurately track our inventory and costing in real time, enabling us to make better inventory and business decisions. With multiple sites, Shopventory lets us quickly transfer inventory between locations. Shopventory is a must for any multi-location business.
Hello! Thanks a ton for your 5-star review of Thrive by Shopventory.
Real-time cost tracking is a huge benefit of using Thrive! Simple transfers across locations is also something we're great at. We hope you've used our barcode scanning capabilities to create these transfers!
This app helped our small business tremendously! We used Shopventory to connect our brick & mortar POS system (Clover) to our e-commerce inventory (Shopify). It worked seamlessly and the customer service team is truly remarkable! Roslind was available to help every time I had a question (and I had at least 100+ in those beginning weeks). Highly recommend this app if you are looking for an inventory management system!
Hi, we're thrilled Shopventory has been so helpful for your business! We strive for that great experience of everything working the way you need it to, with a team of pros on your side. Thank you for the great review. We look forward to continuing to work with you, and will be sure Roslind receives your compliments!
We've been using Shopventory for a couple of years now. Between their incredibly helpful customer service and regularly released updates that actually improve processes, we think it's the best solution for managing our extensive inventory with Shopify and Square. We highly recommend Shopventory to any business that needs to manage inventory between multiple platforms.
Hey there, thanks for review!
We're glad to hear that Shopventory is making managing your Shopify and Square inventory a breeze.
Make it a great day!
We have a fairy complicated setup with cross product bundles and multiple stores, and the thrive team is amazing!
Hi - we're happy to hear Thrive has been useful for creating bundles at multiple stores! Thanks for your great review.
Quick and efficient customer service and support.
We appreciate your 5-star review!
Great Customer Service!
Helped me clean up a mess I made.
Thanks!
You’re very welcome! We’re glad we could help get everything sorted—these things happen. Don’t hesitate to reach out if you need anything else!
