Reviews (104)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term solution for complex, multi‑location inventory across POS and online stores. Many highlight exceptional support via chat, email, phone, and screen shares, including Spanish. It’s praised for smooth syncing, shared inventory pools, bundles, and detailed reporting with low‑stock alerts and COGS tracking. Merchants say it’s a game changer for moving off manual systems, simplifying operations, and supporting growth.

October 6, 2023

Rio was extremely prompt with answering my questions today, as is the rest of the Shopventory/Thrive team. I always get the help I need and love their integration. It's especially clutch that they recently added Vendors and Product Types to sync to their integrations. This has saved me a lot of time in my job and I appreciate how much they try to make changes based on what they hear from their customers.

Rivers & Glen Trading Co.
United States
Over 2 years using the app
Shopventory Inc replied November 8, 2023

Thank you for sharing your positive experience with Rio and the entire Shopventory/Thrive team! We're thrilled to hear that our team has been prompt and helpful in answering your questions.

We're dedicated to providing valuable integrations and continuously improving our software based on customer feedback. We're especially pleased to hear that the recent additions of Vendors and Product Types to our integrations have saved you time in your job.

If you ever have more suggestions or need further assistance, please feel free to reach out. Your input helps us make positive changes to better serve you.

July 18, 2023

This app has been a game-changer for my business. Syncs between Clover and Shopify perfectly. All of my orders and inventory are in one place. And also their customer service is amazing too. I can't say enough about it. For everything that I am getting with this app and its ease of use, it is worth every penny!!

GOHAN Market
United States
About 1 month using the app
Shopventory Inc replied August 31, 2023

What a great review! It's wonderful knowing you use Thrive to sync Clover and Shopify. That's what we do best!

Edited July 23, 2025

Four years ago, our store's finance lead, suggested using Shopventory to help manage inventory and store sales. Over the past year, Level 10 Performance Motorsports continues to grow with the development of an online presence with a Shopify website. Just this past week, we began integrating our Shopventory account with the Shopify website. Have found Shopventory support to be above and beyond which makes this transition all the easier. Thank you Rosalind and the Shopventory team!!

LEVEL 10 PERFORMANCE MOTORSPORTS
United States
About 5 years using the app
Shopventory Inc replied August 21, 2020

We are so grateful that your store's finance lead recommended our software to manage your inventory and store sales. We are very happy to have you as a customer and to see and support the continued growth of your business. Thank you for the great review of our software.

February 6, 2026

Excellent customer support. The tool seems to be working as expected so far.

The Hive Taproom
United States
7 days using the app
Shopventory Inc replied August 4, 2026

Thank you so much for your 5-star review. We're happy to have you as a customer!

October 13, 2025

Danielle with Thrive's customer service did an amazing job with helping me integrate Shopify. Truly a life saver!

Jimmy and Sook
United States
28 days using the app
Shopventory Inc replied December 26, 2025

Thank you for your review! We’re glad to hear Danielle provided excellent support with your Shopify integration. We appreciate you taking the time to share your experience and look forward to continuing to support you.

January 28, 2025

You need to invest time into this full featured app, but totally worth it. Also, their support it excellent.

Northeast Tea House
United States
About 3 years using the app
Shopventory Inc replied February 18, 2025

Thank you so much for this 5 star review! We're happy to have you as a customer.

November 21, 2024

Alejandro, Natalie helps a lot! Make the process very smooth!

Flushing Burner
United States
About 2 months using the app
Shopventory Inc replied January 24, 2025

Thanks for your 5-star review of Alejandro and Natalie! We'll pass along the feedback.

August 22, 2024

Normally it is frustrating 'talking' to the chat help desk but today Danielle helped so much and brought her sense of humour to the chat. Thank you

The Little Museum of Dublin
Ireland
Almost 2 years using the app
Shopventory Inc replied October 10, 2024

Hi and thank you so much for the 5-star review! We will absolutely let Danielle know about your feedback.

May 20, 2024

Thrive is AMAZING! Not only are they great to work with, but they are knowledgable and prepared to help you take your inventory to the next level!

My Store
United States
5 days using the app
Shopventory Inc replied May 24, 2024

Thank you for this review! We're happy that you're happy with Thrive :-)

January 15, 2024

Very helpful and receptive. Also funny. They are real people not bots so don't talk to them like bots.

Ocean Shores Soapworks
United States
Almost 4 years using the app
Shopventory Inc replied May 24, 2024

Hello and thank you so much for leaving this review! We're happy that you're enjoying the Thrive app.