Reviews (104)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable long‑term solution for complex, multi‑location inventory across POS and online stores. Many highlight exceptional support via chat, email, phone, and screen shares, including Spanish. It’s praised for smooth syncing, shared inventory pools, bundles, and detailed reporting with low‑stock alerts and COGS tracking. Merchants say it’s a game changer for moving off manual systems, simplifying operations, and supporting growth.

February 13, 2023

Excellent support! Excellent support! Excellent support! Excellent support! Excellent support! Excellent support!

Nail Ink - Nail Supply
United States
About 2 years using the app
Shopventory Inc replied February 20, 2023

Message received! Thank you for the 5-star review and our support team loves working with you as well.

January 23, 2023

I have been using this app for some time now and it's basically essential to my business. The customer service is good too.

Ninnys Napkins
Canada
About 1 year using the app
Shopventory Inc replied February 20, 2023

Thank you for the review! Let us know what else we can do to help you grow your business. We're happy to have you as a customer!

February 20, 2023

Customer service is amazing!! They always get me an answer when needed! And a great connection between my POS and online site.

Azalea Lane Boutique
United States
Almost 3 years using the app
Shopventory Inc replied February 20, 2023

Thank you for your review and we're happy we've been able to help connect your point of sale to e-commerce channel.

October 26, 2021

Great app. Great customer service. We would be lost without it. Our AM Gabby has been particularly helpful as we navigate scaling our business.

Boisson
United States
5 months using the app
Shopventory Inc replied November 8, 2021

Hi and thanks for your 5-star review of Shopventory! Glad to hear that you've enjoyed using our app.

We will let Gabby know that you've liked working with her. Cheers!

January 24, 2023

I don't have words to describe how much I love the customer service of this app. This is great. I been using this app more that 5 years by now.

Dream's Arts Online
United States
Over 3 years using the app
Shopventory Inc replied February 20, 2023

We appreciate your 5-star review! We love having you as a customer and we can't wait to see you grow your business even further.

June 10, 2019

Shopventory is AMAZING it links everything and keeps my inventory very organized. The best part is the support received. There is always someone one click away.

Carrie Wilson Makeup
United States
Over 1 year using the app
Shopventory Inc replied June 14, 2019

Thank you so much for the review! Awesome to hear that the software is doing great for your business, and that the support is everything you need!

We're happy to have you as a customer :-)

August 27, 2020

It is great for managing inventory through out website and in store and takes one more thing off my plate! Customer service is great. i would highly recommended Shopventory!

Cruisin' Kids
United States
7 months using the app
Shopventory Inc replied August 27, 2020

It’s great to hear that our software takes something off your plate and that you would highly recommend Shopventory! We have heard from customers that it can save our customers at least 1 hour a week per location and/or integration. We love to hear that our customer service team is doing a great job and will pass along your kudos to them! Thank you for your 5 star review.

May 19, 2022

Superb app, syncs my website and my shop seamlessly. Customer support is first class. The team helped our business grow and become easier to manage. Best app we've purchased!!

Interiosity Home Boutique
Ireland
3 months using the app
Shopventory Inc replied June 30, 2022

Thanks for the great review! We're happy knowing you've been able to sync your shop with your e-commerce site seamlessly.

May 8, 2023

Trying to sync multiple stores, platforms, and brands can be challenging. Shopventory made it happen. The support team has been excellent. Mario knows his stuff and the platform!

Private Label
United States
7 months using the app
Shopventory Inc replied May 12, 2023

Hi and thank you for leaving this 5-star review!

Thrive is a great tool to sync multiple Shopify accounts when needed. You can use Thrive to manage the catalog and reporting across these different systems!

We'll let Mario know about your compliment. He's great!

May 2, 2022

The customer care at Thrive is unmatched. They are incredibly helpful as well as very friendly. Whenever I have an issue with an integration I go to them first, not the integration!

Bark Social
United States
About 1 year using the app
Shopventory Inc replied May 14, 2022

Hi and thanks for your great feedback on Thrive! We love helping you grow your business.