Reviews (104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable long‑term solution for complex, multi‑location inventory across POS and online stores. Many highlight exceptional support via chat, email, phone, and screen shares, including Spanish. It’s praised for smooth syncing, shared inventory pools, bundles, and detailed reporting with low‑stock alerts and COGS tracking. Merchants say it’s a game changer for moving off manual systems, simplifying operations, and supporting growth.
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We LOVE this app! The customer service reps are ALWAYS there to answer any questions we have and walk us through whatever we need! Super friendly staff also!! So glad we made the switch!
We love our customers that love our app. We are glad you decided to make the switch to Shopventory! Our staff loves working with businesses like yours and we look forward to continuing to help you as your business grows.
Alejandro is amazing to work with he has helped solve our questions numerous times in the matter of minutes. I'm very thankful he was able to communicate fast and get to the problem quickly
Thank you so much for the glowing review about Alejandro! We're happy to have you as a customer and we'll share the compliments with him.
Very responsive customer service. They take their time and explore all channels to help find solutions to problems if there is one. Very patient and will follow up to make sure things are running smoothly.
Hi and thank you for the review!
We're happy to hear that you lean on our great customer service team to get the guidance you need. We're here to help!
5 Stars to Valerie for solving the syncing issue we had yesterday, we are just getting started so I cannot give any comments on the software. However, if you stumble across any issues - the support is excellent.
Thanks a ton for your 5-star review of our support team! Valerie is great and we'll share the compliment :-)
I have been in e-commerce for 17 years and Shopventory has top notch support. The help center is thorough and chat support has been extremely attentive and knowledgeable. Excellent partner to have on your side!!
Hi, thanks for sharing the journey with us! The insights we’ve gained from relationships with experienced retailers like yourself are what make Shopventory truly special, and we’re looking forward to the year ahead!
Very helpful, robust app. Even on the basic tier, it's dramatically improved our inventory management, and was integral when we established a second location. The help sections and customer service are very thorough and responsive!
Hi and thanks for your review! We're happy to hear that you've been able to use Thrive by Shopventory to grow into a second location. That's great growth!
We have been always using this app to manage our inventory. The customer service team is super great and super responsive. All the features are sophisticated. Really recommend this app for anyone looking for an app to manage inventory!!
Thank you for your 5 star review and for the recommendation for others to use our app for inventory management. We are glad that you have found all of our features to be sophisticated. We agree that our customer service team is great!
Awesome for managing inventory across multiple platforms. Customer service is great. They were very knowledgeable and helped our web developer through any issues quickly. Stock counts through the scanning app is also very handy. Highly recommended.
Thank you for highly recommending Shopventory and for your 5 star review :-) . We are so glad that you’ve found it handy to use the scanning app to do your stock counts. We think our customer service team is pretty great too and will let them know about your review!
We have a Clover EPOS and the Shopventory integration has allowed us to seamlessly integrate and manage stock quantity across offline and online channels. Really impressed with the customer support from the team, Dean, Kayla & Valerie have been excellent. Thanks guys!
Hi there and thanks for your great review! It's great knowing that you're using Thrive to sync Clover with Shopify. We'll pass along the kudos to our support team!
Shopventory is such a great integration tool, with knowledgeable staff who provide excellent hands on training!
Thanks to Miranda, the Customer Success Staff member who patiently walked me through some extremely helpful features, I will be saving lots of time in the future.
Howdy! Thanks a ton for this great 5-star review!
We're happy to hear that Miranda was able to help you out. She's awesome! We'll pass along the kudos.
