Simply Shipping Protection

Simply Shipping Protection

Reviews (130)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong way to bring shipping insurance in-house, keep control over claims, and add 1.5–3% extra revenue. Many report high adoption rates, higher average order value, and more secure customers on high-value orders. They like the simple setup, customizable checkout widget, flexible pricing, and built-in claim page. Support is consistently described as fast, proactive, and hands-on with integrations and customizations.

August 26, 2022

Great app - very simple and does what it says. Extremely fast support response - nice work the developers have done here!

Threyda Art and Apparel
United States
About 15 hours using the app
February 10, 2021

Great app and does exactly what we want. Live chat is there as others have said during late nights and are fast at replying.

Racer Sportif
Canada
About 2 hours using the app
October 27, 2021

I've been using this app for a few months now. It was very easy to install and understand and I would definitely recommend it. :)

Victorious Automotive
United Kingdom
About 1 month using the app
January 24, 2022

The APP was great to use and helped us earn a lot of extra money, the staff were very communicative and prompt in resolving issues

COPPERTIST.WU
Hong Kong SAR
4 months using the app
December 27, 2022

It's been a good experience using them so far. We ran into a few tech issues but they were quick to respond and get everything working!

Blossom Essentials
United States
About 1 month using the app
July 14, 2022

Good support on chat instant solution...
technical team will ask you collaboration access and immediate you share access work started...

Solar Pool Ionizers
United States
1 day using the app
May 1, 2023

This app has been exactly what we needed! Super easy to set up and customize and the customer service is top notch. Highly recommend!!!

Kantha Bae
United States
10 months using the app
September 15, 2021

The app is amazing. Support even better. Very happy i decided to use this app! 10/10 recommend for anyone looking to add an insurance up sell.

Kala Therapy
Canada
4 months using the app
December 6, 2022

Had a problem with a item they fixed it fast it would not allow me to fix so they took care of it Great support i definitely recommend this app

XSpot Archery
United States
12 months using the app
June 16, 2023

Great customer service! Very reponsive and helpful! Thanks so much John for all your help with adding the disclaimer on my new published theme!

Rock 'N Karma
Canada
About 1 year using the app