Simply Shipping Protection

Simply Shipping Protection

Reviews (130)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong way to bring shipping insurance in-house, keep control over claims, and add 1.5–3% extra revenue. Many report high adoption rates, higher average order value, and more secure customers on high-value orders. They like the simple setup, customizable checkout widget, flexible pricing, and built-in claim page. Support is consistently described as fast, proactive, and hands-on with integrations and customizations.

July 27, 2022

Extremely easy to get tech support through the chat feature. Do not forgot to create a backup of your Shopify Theme prior to install the coding.

Pro Edge Paintball
United States
7 months using the app
August 12, 2021

Wonderful customer service who help us to make sure that the app matches our expectations. It's easy to use and easy to integrate, this is a no brainer!

Addictalash
Australia
2 days using the app
March 4, 2021

Easy install and amazing customer service! The process of switching from route was much easier than I expected. It is much pricier but am hoping that it pays off!

Wild Junkie Boutique
United States
About 1 hour using the app
February 5, 2022

I have this app for a bit and the customer service is impeccable . Plus they always point out where you can get resources from. The app was easy to set up as well

Made In Shade (MIS)
Canada
7 months using the app
May 12, 2022

This app is fantastic, we used to use a competitor but now collect all funds ourselves. Their dev team was great as well. Helped us implement some changes needed.

The Chosen Gift Factory
United States
About 1 month using the app
February 17, 2022

Installed this app to help offset shipping claims. Works like a charm and the customer service is able to provide the customization that we needed. Would recommend.

But THAT Chicken
United States
About 5 hours using the app
February 11, 2022

We had some issues when setting up the code part (due to our theme integration), so we contact support and they fixed it quickly. Immediate response and quick supprot.

Chips Liquor
United States
6 days using the app
July 14, 2022

We enjoy this app. It provides customers with added protection for shipping without all of the other fees that other insurance providers have. Customer service is great!

Velvet Fawn
United States
10 months using the app
July 19, 2022

This is a really great app! Very easy installation process and was helped tremendously by their support. Customers will be much happier knowing their products are insured.

PB Express Liquor
United States
34 minutes using the app
January 24, 2022

First time using the app. They took their time to answer questions and even install the app for me so that it would run smoothly. Thanks so much for the great customer service.

Aiandeva
United States
About 2 hours using the app