Simply Shipping Protection

Simply Shipping Protection

Reviews (130)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong way to bring shipping insurance in-house, keep control over claims, and add 1.5–3% extra revenue. Many report high adoption rates, higher average order value, and more secure customers on high-value orders. They like the simple setup, customizable checkout widget, flexible pricing, and built-in claim page. Support is consistently described as fast, proactive, and hands-on with integrations and customizations.

January 24, 2022

This is a must have application. Through this app, we are offering in house insurance to all our customers. The integration is very simple and the support is available pretty much 24/7. Great job guys. Keep it up.

HIREV SPORTS
United States
11 months using the app
June 14, 2022

Awesome app, left Route because they collected money from us and we did not even file one claim. Now this app helps us collect money for shipping protection and Jeet and company helped us out tremendously, thanks!

Drinking Well Co.
United States
5 days using the app
April 17, 2023

This app is great and the customer service is so seamless. He also responds on time when I need him and fixes my problems asap. Would highly recommend every e-commerce store to use this app for shipping insurance.

TORTUGA
United States
6 months using the app
May 20, 2022

Although I have no experience using the app yet, I used chat to help figure it out and John Dee was very helpful in explaining the process of approving a claim and getting our customer refunded for their lost package.

Nurture Soap Making Supplies
United States
7 months using the app
March 22, 2021

Great app that helps me increase order value and give my customers piece of mind. The customer support with this app has been great. They installed the app for us and worked with us when there were things we needed to change.

BigShoes
United States
2 months using the app
February 9, 2021

We've been on the hunt for an app that does just this for a while, this app does exactly what we need it to do. Nitesh and the rest of the team are eager to help and will be there even during late hours. Certainly recommend it.

DailySale
United States
8 days using the app
February 2, 2023

It has been a good experience thus far. The app has allowed us to increase net sales via this insurance product. There was a slight issue, but the support team was easily accessible and responsive to our needs. I recommend this product!

True Glory Hair
United States
12 months using the app
April 21, 2021

I used this APP to add shipping insurance to our products and the process was so easy and customer service was fast and professional. It's taking a huge weight off our shoulders when it comes to shipping! I would highly recommend this APP.

Boutique Suarez Co.
United States
43 minutes using the app
March 9, 2022

Really pleased with the app (functionality and back end) and the support team has been great. Really reactive and they managed to apply rules depending on the products which was what I needed but was not available through the app yet. I recommend.

HEDON
United Kingdom
7 days using the app
July 11, 2022

Extremely simple to use and set up. Exactly what we needed for our store. If you already use some type of shipping insurance somewhere else, this is the perfect solution for setting up your own fees your customers can pay for to insure their package.

Purr Glass
United States
26 days using the app