Reviews (243)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, merchant- and customer-friendly subscription platform that boosts retention and revenue. They highlight a clean portal, passwordless login, and advanced cancel flows that cut support tickets and churn while lifting MRR. Many report smooth migrations from other tools, strong Shopify and ESP integrations, robust analytics, and fast feature development. Support is frequently praised as “white glove,” strategic, and highly responsive.

August 29, 2024

Love Skio. Shoutout to Josiah for a quick/painless migration, even from Woo! Passwordless login is also making our subscriber experience much better. Definitely a huge upgrade after working with woocommerce for the past years.

MOLEQLAR
Germany
2 months using the app
September 21, 2023

Skio helped me to set up everything on my store. I have ask several times them to develop some features in order to improve retention. They also help me to change a bit the display when needed and they are very open to improve the app. Thank you the team

Fraté Maté
France
8 months using the app
Skio replied June 18, 2024

Love working with Fraté Maté! Thanks for being part of the Skio family + excited for the journey ahead :-)

-Kennan

January 15, 2026

Look once and don't look elsewhere.

You're reading this, and either you're in two buckets:
1. You're a new brand looking to offer subscription or maybe you are and you want it be more serious.
2. You're an established brand, and you need to scale. Your current sub platform isn't doing it, and there's a few things that you need and want.

My advice is choosing a subscription platform that meets your customer's needs is one of the most important things to consider for growth. As for ANY platform, ask yourself is this the platform I want to use for the next couple of years, or if I migrate to from/to, will my customer's payment tokens still be intact?

Now onto the real deal:
Skio is, hands down, the subscription platform Shopify brands should be using. I've demoed, implemented, optimized, and migrated from nearly every other subscription solution on the market. If there's an alternative you're considering, there's a very high likelihood I've worked with it firsthand.

What sets Skio apart isn't branding or novelty, it's execution. Skio is built with a deep understanding of retention, eCommerce, and developer experience, combined into a single, cohesive subscription platform.

From a technical standpoint, Skio checks every box from robust analytics and insights, surprise and delight capabilities, flow trees, to a modern, beautiful customer portal out of the box, and integrations will all the major players in the Shopify space.

Just as important is the team behind the product. The Skio team brings world-class expertise in modern eCommerce and subscriptions. Whether you're evaluating offer structure, implementation strategy, or long-term MRR growth, you're working with people who deeply understand both the product and the business outcomes it drives. Huge, huge shoutout to Sandro at Skio who is an absolute gem and retention driving genius. I've been in Ecom for 7 years, and he always manages to provide some new ideas and insight on how to grow. It's not just small tips or advice, but actual working implementations that drive our growth 1% each time. I've also noticed this from the dozen others that work at Skio from the engineers, and to the sales rep who've been in the ecom game for a while too.

If you're serious about subscriptions, retention, and sustainable growth, Skio is the clear choice.

Install it once. Save yourself the headache. Still don't believe me? Just take a demo, and see it for yourself.

G FUEL
United States
12 months using the app
June 6, 2024

Seamless onboarding. Responsive + skilled team. Thrilled to start leveraging Skio more!

Highland Style Co.
United States
21 days using the app
Skio replied June 18, 2024

Thank you so much Highland Style Co! Love hearing you had a seamless onboarding. Looking forward to a wonderful future together! :-)

-Kennan

February 27, 2024

Great customer service. Great team. Great platform. All great things.

Genepro Tea
United States
3 months using the app
Skio replied June 18, 2024

Happy to hear you are enjoying our team! Grateful you are part of the Skio family! Thank you for the review Genepro Tea :-)

-Kennan

October 30, 2023

The term 'partner' is often tossed around so loosely that it looses much of its meaning. Skio however, is one of those rare exceptions that truly deserves to be called a trusted and valued partner. And that is what they are to our company. From our initial contact w Aiden, to the ongoing superior support, communication and expertise from Sandro and Kobi, every single experience and touch point to date w Skio has been a 5-star++ experience. Oh yeah, the actual Skio platform and software blows away anything we used or have seen in that past. But what is really a home run is when you find that level of tech innovation, supported by a team of human excellence through execution and optimization. Skio is the full package.

Derm Dude
United States
About 1 month using the app
Skio replied June 18, 2024

Thank you so much for being here Derm Dude! We appreciate your kind review and our partnership! Happy to hear you had a 5-star++ experience. Looking forward to a great future together! :-)

-Kennan

September 15, 2023

As the Director of Retention at Kitsch, a beauty company with a significant focus on subscription-based products, I've had the pleasure of integrating and working with Skio for the past few months. To say that Skio has been a game-changer for our subscription management would be an understatement.

One of the most critical aspects of retention is the user experience, and Skio excels in this domain. The app offers a hosted subscription portal that's not just easy for our team to manage but is also incredibly user-friendly for our customers. The passwordless login feature is a subtle but impactful touch that makes the entire process smoother for our users.

Additionally, Skio's analytics dashboard makes it quick and easy to monitor cohort retention, subscription program health, and more. The comprehensive array of metrics, including MMR and AOV, has given us rich insights into our subscription business. We've been able to pinpoint what's working, identify areas for improvement, and make data-driven decisions more confidently than ever before.

The built-in upselling tool has been another boon. Not only has it contributed to an increase in our subscription average order value, but it has also given us another avenue to delight our existing customers with additional products and services. Advanced capabilities like half skips and product swaps have further enriched our toolkit for customer retention.

The value it brings to the table more than justifies the investment. From the user experience to analytics and additional features, Skio has proven to be a holistic solution for managing our subscription business. I wholeheartedly recommend Skio to any Shopify store looking to supercharge their subscription management and customer retention efforts.

KITSCH
United States
5 months using the app
Skio replied June 18, 2024

Thank you so much for the thorough and honest review KITSCH! Happy to you are enjoying features such as the passwordless login, our analytics dashboard and the built-in upselling tool. We're beyond thrilled you chose us to power your subscriptions and stoked to be on this journey with you :-)

-Kennan

June 6, 2024

Great app, seamless migration from other platform, great CS and good roadmap for new features.

Papaya
Norway
Over 1 year using the app
Skio replied June 18, 2024

Thank you for taking the time to write a review Papaya! It is wonderful to hear you had a seamless migration. Looking forward to a great future together! :-)

-Kennan

May 29, 2023

Best app on the market for sure. The customer service is better than anything we've experienced before. Very responsive and shoutout to Sandro, our Merchant Success Manager, he is one of the best in the business! The transition from Bold V2 was seamless. We recommend switching to skio ASAP!

Café Barista
Canada
2 months using the app
Skio replied June 28, 2023

Thanks for the review Café Barista! Happy to hear you are so pleased. We're stoked you chose us to power your subscriptions and grateful to have you as a partner :-)

-Kennan

August 30, 2022

Best subscription tool we found, flawless integration and the team was with us every step of the way until launch. Would 200% recommend !

Nidéco
France
About 2 months using the app
Skio replied August 30, 2022

Thanks for the review Nideco team! We're so grateful to have you as a partner and can't wait to see where this journey takes us :-)

-Kennan