Reviews (125)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for reliably syncing inventory and orders between Shopify and POS systems (Clover, Square, Lightspeed, Vend) and TikTok Shop. Many say it was the only solution that connected their POS to Shopify, prevented overselling, and saved major time via real-time sync, bulk product linking, and centralized fulfillment. TikTok Shop integration and responsive, hands-on support are frequently called game changers, making the cost worthwhile.
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Their customers service is NEXT LEVEL amazing. Its not a common ting anymore and having them be so on top of things and have such urgency as if it was their own business they were helping is truly amazing. Never had an issue that couldn't be resolved quickly and efficiently - and most important - easily!
Thank you for your incredible review! We're absolutely thrilled to hear that our customer service has exceeded your expectations and provided you with a next-level amazing experience.
At SKU IQ, we take pride in delivering exceptional customer service, and we're glad to know that our team has been on top of things and displayed a sense of urgency to assist you as if it were their own business. Your satisfaction is our top priority, and we're dedicated to ensuring that you receive the support you need.
SKU IQ works perfectly, is easy to use, and the tutorials are helpful. Their customer service is prompt and professional . We wasted a lot of time and money on other inventory integration platforms that were less intuitive, more expensive and lead to canceled sales. We are so glad that we found SKU IQ.
Thank you for your review! We're sorry to hear that you had negative experiences with other solutions, but we are so glad you found SKU IQ and we are excited to serve your business!
Using the SKU IQ app has allowed me to sync Shopify with our in-store POS Square account which is just what we needed. Each order coming through Square is also automatically tagged on Shopify, making it easy to differentiate between the two order channels. The team/support are also fantastic. I am by no means a professional, but their support was able to walk me through the minor issues I had with setting up.
Thanks for taking the time to write this detailed review, we pride ourselves on our customer service! It's great to see that you've been successful and are benefiting from both our product and our experts!
So far so good, I had a hiccup yesterday when I first tried to install it (because of their dashboard going down) so I freaked out and uninstalled it then tried again today and got on support and in about 20 minutes all of my products were in and I was rolling! Support was super helpful, and I will note, I have tried about 3 others so far and had nothing but issues and LOTS of time wasted, so this was wonderful end result for me.
Thank you for sharing your experience with our app! We're sorry to hear about the hiccup you encountered during the initial installation due to our dashboard being down. We apologize for any inconvenience this may have caused.
However, we're thrilled to know that our support team was able to assist you effectively and get everything up and running smoothly within 20 minutes. Delivering timely and helpful support is one of our top priorities, and we're glad we could make your experience better.
It's fantastic to hear that you find our app to be a wonderful end result for your needs, especially after trying out several others that didn't meet your expectations. We designed our app with user satisfaction in mind, and your positive feedback motivates us to keep improving.
It looks like this app is going to do what I need it to. It seems pretty straightforward and simple to use. I was assisted by Jorge today and he provided the best customer service Ive had in a really long time. He was extremely patient and walked me through every aspect of the app and what it will do for me between Shopify & Tiktok. I appreciate all the help because I started the day very frustrated and I ended up completely happy. Thanks
Thank you so much for taking the time to share your experience with our app. We're thrilled to hear that it seems to be meeting your needs and that you find it straightforward and easy to use.
We're especially grateful for your kind words about Jorge's assistance. Providing exceptional customer service is something we strive for, and it's fantastic to know that Jorge went above and beyond to make your experience enjoyable. We'll make sure to pass along your appreciation to him.
Sku IQ has been such a great software for our small business. It syncs all of our information from our Shopify online store to our Square in-store POS system. Their customer service is AMAZING. You can rarely find an actual person to assist with so many software platforms, but we always have quick responses that are beyond helpful. We realized we connected the location to the incorrect spot with all of our items (a big oops on our end) and they are helping us shift over the location for items so quantities sync correctly again. Next level customer service. So grateful for this product helping us make the next step with our business.
Thank you for your fantastic review of SKU IQ! We're thrilled to hear that our software has been instrumental in streamlining your small business operations by seamlessly syncing information between your Shopify online store and Square in-store POS system.
We're especially delighted to hear about your positive experience with our customer service. Providing exceptional support is a top priority for us, and we're glad that you found our team to be amazing and responsive. We understand how crucial it is to have dedicated assistance, and we're committed to going above and beyond to help our customers.
We're sorry to hear about the initial location connection issue, but we're glad that our team is actively helping you rectify it to ensure that quantities sync correctly. It's our aim to provide next-level customer service and support, and we're grateful for the opportunity to assist you in making the necessary adjustments.
We appreciate your kind words and are thrilled that SKU IQ has helped your business take the next step forward. If you have any further questions or need ongoing assistance, please don't hesitate to reach out. We're here to support you and your business.
So, we were a little nervous about finding a solution to linking our shopify and vend systems, but we reached the point of growth where we had to shoot or scoot, so we picked SKUIQ. I've been shocked by how helpful and kind the support people are, and also shocked by how (relatively) easy to understand their methodology is. Anyone who's been around this block a few times knows that backend inventory systems tend to use a lot of jargon and expect you to think like a either a robot or an alien, SKUIQ sticks to plain english.
Really happy with this system, really happy with how well things are working, excited to grow with SKUIQ and their team :)
Thank you so much for taking the time to share your positive experience with our app, SKU IQ. We are thrilled to hear that our app has helped you link your Shopify and Vend systems, and that our support team has been able to assist you every step of the way.
We understand how daunting it can be to find a solution that works for your business, and we are so glad that you decided to give SKU IQ a try. We're happy to hear that our methodology was easy to understand and that we were able to provide you with clear guidance.
We're delighted to hear that our support team was able to assist you in a kind and helpful manner. At SKU IQ, we strive to provide exceptional customer service, and it's great to hear that we're living up to that expectation.
This app hardly works. Images don't sync and customer service is really really SLOW. Do not recommend. Answers to issues take about 15 hours!
Thank you for your feedback, we are sorry to hear that you've had difficulty with SKU IQ. Our team is researching your case and someone will be reaching out soon to make this right!
UPDATE: Our support team has resolved your issue and reached out to have you verify. Thanks for choosing SKU IQ and we hope you have a better experience going forward!
I run a store with 1000s of products. This app has really helped me. I am using Shopify and I am synching it with the Square register. I have received good customer support. I highly recommend it.
This is great to hear! We aim to provide best-in-class customer support and are so happy to hear that SKU IQ is working well for your business! Thanks for taking the time to leave us your feedback, it means the world to us!
I feel great with this app
We're so glad to hear you're enjoying SKU IQ! If you ever need any assistance or have feedback, we're here to help. Thanks for being a valued user!
