Sky Pilot ‑ Digital Downloads

Sky Pilot ‑ Digital Downloads

Reviews (423)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.

January 18, 2025

Nitesh was amazing. Not only was he patient and helpful, but he is extremely knowledgable and was able to help me solve a rather complicated issue. 100% recommend SkyPilot and their team!

That Mom With A Laser
United States
About 1 month using the app
Sky Pilot replied January 29, 2025

Hey there,

Thank you so much for your kind words!

We're thrilled to hear that Nitesh was able to help you and that you had a great experience.

Your recommendation means a lot to us, and we're here if you need anything else in the future!

Best,
The Shop Circle Team

January 2, 2025

As someone who is not tech 'savy' it is straightforward (with a bit of help from google!) and the live chat is so unbelievably helpful - Juan just helped me achieve something in 5 minutes that had taken me an hour without luck! Thanks Juan!

My Store
United Kingdom
6 days using the app
Sky Pilot replied January 20, 2025

Hello there,

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our app straightforward and our live chat helpful!

Efficiency is what we strive for, and it's nice to know we hit the mark for you. We always ensure our team is ready and willing to help you out when you need it!

If there is anything else that we can do for you, please let us know!

Best Regards,
The Shop Circle Team

December 7, 2024

They offer unlimited customers and downloads which is insane for the free plan!! Highly recommend it.

Magic Money
India
21 minutes using the app
Sky Pilot replied December 9, 2024

Hey there,

Thank you for your amazing review; we are thrilled to hear how satisfied you are!

At Shop Circle, we are constantly striving to provide the best services to our customers, like you, and we're delighted to understand that it’s working!

If you have more insights to share or suggestions you'd like us to consider, we would love to hear from you!

Thanks again!

Best regards,
The Shop Circle Team

Edited February 4, 2025

The support is great. Always quick and accurate.

Tamara Kate
Canada
3 months using the app
Sky Pilot replied December 9, 2024

Hello,

We appreciate you taking out the time to leave us a 5-star rating and for sharing your positive experience with our app; we are thrilled to hear that you found the setup process to be easy and our support team responsive and rapid!

We endeavor to deliver the best service possible, and hearing feedback like yours makes us very proud!

If there is anything else that we can do for you, please let us know!

Best regards,
Shop Circle Team

October 24, 2024

Quick and easy to install and configure. Does exactly what we need (and probably a lot more too). Responsive, helpful support.

Bagby
United States
13 days using the app
Sky Pilot replied October 28, 2024

Hi there,

We're thrilled to hear that you found Sky Pilot quick and easy to install and configure, that's exactly what we aim for - it's great to know it meets your needs perfectly!

Please feel free to share with us any additional insights or suggestions you have – they greatly help us to keep refining our services!

Thank you once again for your 5-star review!

Cheers,
The Shop Circle Team

October 10, 2024

Great customer support, easy app to use

Rock Petal Spirit
Australia
2 days using the app
Sky Pilot replied October 14, 2024

Hi there,

We're really happy to hear that you're choosing Sky Pilot for your digital downloads and finding it easy to navigate. More so, we're thrilled that you had a great experience with our customer support team - we strive to ensure our users feel supported and valued, and your comment just made our day!

Stay connected and don’t hesitate to reach out if you need any further support!

Best,
The Shop Circle Team

September 30, 2024

Best app for PDF or E-Books. Thank You Kenan for helping me, absolute legend

Nothora
Canada
About 1 hour using the app
Sky Pilot replied October 6, 2024

Hi there,

We're absolutely thrilled to hear that you are loving and using our app for your PDFs and e-Books - taking out time to share such a positive review made our day!

Your kind words about Kenan truly mean a lot; we'll make sure to share your comments with him, and we're certain it will bring a smile to his face just as it did ours!

Remember, we're always here to assist you whenever you need us!

Best,
The Shop Circle Team

September 19, 2024

My issues and concerns with my customer service rep, Cherose was addressed and handled with care. My problems were solved.

Cherelle Le'ron
United States
About 1 year using the app
Sky Pilot replied September 23, 2024

Hello,

We really appreciate your feedback and are thrilled to hear that your concerns were addressed to your satisfaction by our customer service representative, Cherose!

Providing excellent customer support is something we strive for and we're glad we could help solve your problems!

Please do let us know if you need anything else!

Best,
The Shop Circle Team

August 14, 2024

Nitesh was very knowledgeable and understood the task at hand. He was able to address my concern and was extremely professional.

Amazing Facepainter
United States
4 days using the app
Sky Pilot replied August 19, 2024

Hello, and thank you so much for your 5-star review!

We're thrilled to hear that our agent was able to assist you effectively and professionally, and your positive feedback truly means a lot to us!

We appreciate you taking the time to share your experience!

Remember, we are here if you need any further assistance!

Cheers!

August 12, 2024

Nitesh was amazingly helpful with resolving a small issue I was having with storage limits. Plugin seems to work very well.

Ohhappyplayday
United States
2 days using the app
Sky Pilot replied August 19, 2024

Hi there,

Thank you so much for your wonderful review and 5-star rating! We are beyond delighted that our agent could assist in resolving your storage limit issue!

Your feedback greatly encourages us to work even harder to maintain the quality of our products and support!

Feel free to reach out if you ever have further issues or concerns!

Cheers!