Sky Pilot ‑ Digital Downloads
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (423)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.
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The app works well for us so far, and has all the features we have had a need for. I mostly decided to leave a review to say how helpful their customer service has been. I have reached out three times and all three times they were wuick to respond, polite and very helpful. Would reccommend.
Hello,
We're thrilled to know that our app is serving you well and meeting your needs!
Thank you for appreciating our features! Our customer service team will be absolutely delighted to hear your positive comments, and it's great to know that we've succeeded in providing quick, polite, and effective assistance each time you reached out!
Should you need further assistance, we're just a message away!
Thanks again!
Cheers!
Nitesh was great to work with!
Hey there,
Thank you for the wonderful 5-star rating! We're thrilled to hear about your positive experience with Nitesh! We pride ourselves on the dedication and hard work of our team and it's fantastic to see that reflected in your user experience!
Should you need anything else in the future, do not hesitate to reach out!
Cheers!
nice app, support staff Nitesh was helpful
Hi there,
Thank you for taking the time to leave us a 5-star rating! We're glad to hear that you've found our to be to your liking and it's also great to know that our support staff member, Nitesh, was able to assist you well!
Our team strives to provide top-notch assistance to make sure your experience with us is positive! Remember, we're here for you whenever you need us.
Best wishes!
Great app, customer service super helpful. Easy to use.
Hello,
Thank you for your fantastic 5-star review! We're glad to hear that you're finding our app easy to use and that our customer service team has been able to assist you!
Your feedback means a lot to us as we strive to provide the best service possible!
Please don't hesitate to reach out for any support you may need in the future. We're here for you!
Cheers!
Kenan, Customer Service Agent communicated quite well in helping me resolve my issues.
Hi there,
We're thrilled to hear that you had such a positive experience with our customer service agent, Kenan! It's incredibly important to us that our customers feel heard and assisted when they run into issues, so we'll be sure to pass your kind words to him!
Thank you for your feedback and the 5-star rating!
All the best!
Reach out to Support when you need to - they’re genuinely eager to help! Love that they offer chat support right inside my browser when I’m working on my Shopify site.
Hey there,
Thank you for your kind words! We're thrilled to hear that our chat support has been helpful for you, and rest assured; our team is always here to assist you whenever you need it!
In case you need help with anything else, do not hesitate to reach out at any point!
All the best!
Awesome support, answer very quickly and thoroughly. Lots of easy integrations to get set up with a download button.
Hi there!
Thank you so much for your 5-star review! We're thrilled that you found our support to be awesome and responsive. Your positive words about our quick response times and easy integrations make all our efforts worthwhile!
Should you need anything else, do not hesitate to reach out at any point!
Thank you!
Very helpful team! quick response
Thank you so much for your lovely review! We're thrilled to know that you're satisfied with our team's prompt support. Your feedback matters a lot to us as it helps us provide a better service to all our users like you. We aim to continue providing swift and efficient help whenever you need us.
Warm Regards,
The Shop Circle Team
Customer support is amazing! Kenan was helpful and kind, he made my work easy by guiding me on what to do.
Hi there,
We're so glad to hear about your positive experience with our customer support team! It's wonderful to know that Kenan was able to assist you effectively and make your work easier.
Your incredible feedback reinforces the importance of our mission to offer outstanding support to our customers. Rest assured, we'll pass on your kind words to Kenan.
Thank you again for taking the time to leave us a 5-star review. We truly appreciate it!
Best wishes,
The Shop Circle team
We migrated from the digital downloads app and have had a great experience.
Thank you for your wonderful review!
We're thrilled to hear that you had a great experience migrating from the digital downloads app to Sky Pilot - Digital Downloads. At Shop Circle, we strive to make the transition as smooth as possible and your feedback confirms that we're on the right track.
If there's anything you need assistance with in the future, or have any suggestions to further improve our app, we would be more than glad to hear from you. Your feedback plays a significant role in our continuous efforts to serve our users better.
Thanks once again for the 5-star rating. We appreciate your support!
Best Regards,
The Shop Circle Team
