Sky Pilot ‑ Digital Downloads
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Reviews (422)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.
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Great customer support! Thanks Alessandro
Hi there!
We're thrilled to hear about your positive experience with our customer support, especially with Alessandro. Your words truly highlight our team's dedication to assisting our valued customers like you.
We can't appreciate enough your generous 5-star rating. Please remember, our support team is always here to help if you need anything else.
Thanks once again for your great feedback! Your satisfaction is our top priority.
Best regards,
The Shop Circle Team
Skypilot has helped us seamlessly process and deliver tens of thousands of digital orders. Highly recommend.
Hello,
We're absolutely thrilled to hear that Sky Pilot has been instrumental in processing and delivering your digital orders! Thank you for letting us know about your positive experience and recommending our app. It boosts our team's spirit to strive even harder.
Your words of appreciation truly highlight what we are striving for – making e-commerce more efficient and valuable for businesses like yours. Please, do not hesitate to let us know if there's any way we can further assist you or improve your experience with Sky Pilot.
We value every feedback, as it helps us keep up the good work and ensure our app remains helpful and efficient for you.
Best wishes,
The Shop Circle Team
A great app with fantastically responsive and friendly support.
Hello,
Thanks for your fantastic review! We're thrilled to know that you've had a great experience with Sky Pilot. Your positive feedback truly inspires us to keep working hard.
Knowing that you find our support team friendly and responsive validates our efforts to provide exceptional service to our users - our goal is always to be there for you when you need us.
Your positive comments encourage us to continually provide a great app and excellent service. We always like to hear from our users and we highly appreciate you taking the time to share your positive experiences with us.
Warm Regards,
Shop Circle Team
So far so good! Super helpful customer service. Quick response! Thanks, Mehmed.
Hello!
Thanks a lot for the wonderful star rating and the positive feedback. We're extremely happy to know that you find our customer service helpful and responsive, particularly with Mehmed. This is what we continually work for - to deliver prompt and effective service to you.
Your experience and satisfaction are incredibly important to us and your feedback serves as a great encouragement to our team. Should you need any more support or have questions, feel free to connect with us. Thanks for choosing Sky Pilot!
Best Wishes,
Shop Circle Team
Alessandro was so helpful with assistance in customizations.
Hi there,
Thank you so much for your 5-star review! We're thrilled to know that Alessandro was able to assist you with your customizations and that you found his support helpful.
Don't hesitate to reach out if you need anything else, as we're here to help. Thanks again for taking the time to share your experience with us!
All the best,
Customer Success Team
I've been using SkyPilot for a few years now and they are great, I've never had any issues with them!
Customer service is always super helpful as well! (Thanks Sebastjan, Segmedina and Harris for all your help!)
Thank you very much for your positive feedback. We are thrilled to hear that you've been satisfied with our service and that our team, especially Sebastjan and Segmedina, have been able to assist you. We look forward to serving you for many more years to come!
All the best,
Customer Success Team
Have been using it for years and never had issues and the team is a pleasure to work with
Thank you for taking the time to provide your review of Sky Pilot!
We sincerely appreciate your feedback and value your opinion. Please do not hesitate to reach out again if you need anything. It was a pleasure to work with you and Federico to fix your issue!
All the best,
Customer Success Team
They were very professional, knowledgeable and maybe most important… speedy with their assistance!!!
Thank you for taking the time to review our app! We appreciate your feedback and are committed to ensuring that our app provides the best possible user experience. Thank you again for your review!
All the best,
Customer Success Team
This app is easy to set up, and I've received the BEST customer service even though I'm still only on the free plan. 10/10 would recommend!
Thank you for taking the time to share your feedback about our app!
We strive to create a positive experience for all of our users and value the time you have taken to give us your valuable input. We are always looking for ways to improve our app and your experience, and we genuinely appreciate your frank opinion and will do our best to ensure your satisfaction in the future.
All the best,
Customer Success Team
SkyPilot is an amazing product that makes the delivery and management of digital products easy and affordable. Their support is top notch and extremely helpful. I would highly recommend for anyone looking to take their digital download business to the next level.
Thank you for your review! We are glad to hear that you are enjoying the app. We are always striving to make sure our app is providing a safe and enjoyable experience. If you have any feedback or suggestions, please don't hesitate to reach out. We would love to hear from you!
All the best,
Customer Success Team
