Sky Pilot ‑ Digital Downloads

Sky Pilot ‑ Digital Downloads

Reviews (422)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a reliable, straightforward way to sell digital products like e‑books, patterns, courses, and PDFs. Setup and daily use are called simple and intuitive, even for non‑technical or new Shopify merchants. They value organized file management, branded download pages, and easy re-downloads. Many praise the free plan for small businesses and say support is fast, responsive, and solves issues within minutes.

August 27, 2023

Absolutely happy with this app. It's straight-forward and works perfectly. The support is great as well. Thanks guys!

fotopro
Germany
4 months using the app
Sky Pilot replied August 29, 2023

Thank you so much for your review!
We're thrilled you have enjoyed using our app. We strive to continue to provide a great experience for all our users and appreciate your feedback. If you have any additional thoughts, please reach out to our team. Thank you!

All the best,
Customer Success Team

August 22, 2023

Sky Pilot is a game changer for our business. We are very pleased with the tech & the customer service. Thank you Alessandro for being so quick to respond to our inquiries!

UncleTomFilm
United States
About 3 years using the app
Sky Pilot replied August 24, 2023

Thank you Michelle for taking the time to review our app.

We are glad to hear you enjoyed using our app and that it served its purpose for you. We strive to continuously make our app better, so if there is any way we can improve, please feel free to let us know.

Thank you again for using our app!

All the best,
Customer Success Team

August 17, 2023

Alessandro was such a huge help with your fulfillment issue. I had been struggling with auto fulfillments for months and he was easily able to troubleshoot the problem and have it fixed within minutes. Thank you!

Broadway Murder Mysteries
United States
About 1 year using the app
Sky Pilot replied August 21, 2023

Thank you for your review! We appreciate your feedback and strive to continuously improve our app for the best experience. Please feel free to reach out to us directly if you need any assistance. Thank you for your support!

All the best,
Customer Success Team

Edited August 18, 2025

Incredible support on every level: communication, follow-up, and solutions.

Iron Hill Press
United States
Almost 6 years using the app
Sky Pilot replied March 30, 2023

We can’t thank you enough for the kind words! It always warms our hearts to hear that you've had a great experience with our support team, particularly with Alessandro :)

Should you need any help, feel free to reach us back 😊

All the best,
Customer Success Team

April 16, 2016

Great app and excellent service, we couldn't be more satisfied. Highly recommended.

Pixellogo
Canada
29 days using the app
May 8, 2020

I love this app! And their tech support is spot on! Reliable and Smart! Always helpful and available

WristGame By Kevin Bond
United States
21 days using the app
Edited June 21, 2025

Excellent app. The developers are very helpful and go above and beyond to assist. Highly recommend!!

Crashing Waves Designs
United States
Over 7 years using the app
April 23, 2023

Great app and very helpful, quick and friendly customer support. Would definitely recommend to anyone!

The Depression Project
Australia
8 months using the app
Sky Pilot replied April 24, 2023

It's our pleasure to help in anything we can! We love to see happy merchants, and that's why we give our best to offer not only helpful apps but awesome support too. Thank you for trusting us, and for this amazing review!!

All the best,
Customer Success Team

Edited April 24, 2026

Sky pilot quickly helped me resolve a problem with sending email confirmations to customers. Thank you!

LjBjewelry
United States
Over 6 years using the app
Sky Pilot replied March 16, 2023

Thanks for taking the time to leave us this great review! We're really pleased to hear that our customer success team was able to help you with all your questions in a prompt and diligent way.

Please reach out if you need further support :)

Have a lovely day,
Customer Success Team

March 29, 2023

Very nice experience with Sky Pilkot app. Easy to use. 5/5 Customer Support. Modern interface. Everything is perfect.

123PRESETS
Lithuania
Over 3 years using the app
Sky Pilot replied March 30, 2023

Hi there! We are pleased to know our app does exactly what you need and your kind words about our customer support team. It's always our pleasure to help in anything we can.
If you ever need a hand, don't hesitate to reach out 🤩

Have a lovely day,
Customer Success Team