Reviews (1,085)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for creating polished, high-end mega menus that handle many categories and subcategories. They like the flexible layouts, custom HTML/CSS, and templates, plus visual images and styled links that highlight key products or collections. Many find setup easy with helpful tutorials, use it across multiple stores for years, and praise the fast, hands-on support that quickly fixes theme or CSS issues.

July 25, 2024

Been using this app for about 1-2 months. Not user friendly, and customer service is beyond hard to reach. When they do finally answer, it's with vague answer, and no solution to problem. If you website has multilanguages, then you're screwed, because the multilanguage cannot translate the mega menu, and this app does not support anything beyond basic name. So they don't have a solution, and does not really care to be honnest. There's a bunch of other apps for this, I'm shopping another one right now. Do yourself a favor, and find another one than this one.

***UPDATE : Reached out to our internal developers, AND to shopify developers, and both confirmed that all of the issues we have is related to their app. Filed an official complaint. Again, cannot stress enough how much trouble you'll get with this app, and how easier it is to simply start working with another one from the start.

Koop
Canada
About 1 month using the app
Qikify Design replied July 30, 2024

Hi there,
We sincerely apologize for your experience with our app.
Our support team sent emails to you in order to help you fix the issue but it seems you have not received it.
Could you check your email folder again?

April 7, 2024

Simple to use app that has a lot of great features. Support is also very quick and good. The menu was not showing up, and they fixed it within 24 hours.

Highly recommended.

illy Coffee from the Kaffeina Group
Australia
Over 2 years using the app
Qikify Design replied April 12, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

April 5, 2024

The app is unmatched to others we tried. Minor issues popped up but Sebastian has been very helpful and fixed them all. This app is so easy to use. It also doesn't slow down your site. Light and effective and you can make your navigation you want. Thanks Qikify for making this app!!!

Main Street Mower
United States
6 days using the app
Qikify Design replied April 12, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

April 1, 2024

Not the best system as it is. BUT! Once I emailed them, they help me to change the font, make it bold, change the layout for desk and mobile version which end up looking really nice without spending too much of time! Highly recommended

BON PERGOLA
United States
8 days using the app
Qikify Design replied April 3, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

April 1, 2024

If you are in need of a robust menu option on your site that you can implement yourself without any "tech" expertise, then this app is for you. I found it to be user friendly, allowing me to create a customized experience on my site. I needed a better way for customers to navigate the site and this app helped me to do so in an aesthetically pleasing way. I am certain there are many features that I have not even explored but for what I need, this app is perfect.

Extraordinary Symbols
United States
6 months using the app
Qikify Design replied April 3, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

March 14, 2024

This app is awesome! I was so excited to find an app that could do exactly what I wanted for only $4 a month. And the interface is very intuitive to get up and running with. Best of all, their support team was extremely fast, responsive and helpful to get a few things tweaked that needed to be adjusted for my theme. Thanks, guys!

Analog Cases
United States
2 days using the app
Qikify Design replied March 19, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

Edited October 21, 2024

Qikify. Awesome app for building complex menus. Extraordinary levels of support, but - and it is a big but - I have only needed the help of their support team once. And yes, they smashed that one job out of the park in a heartbeat.

Custom Science Ltd
New Zealand
Over 1 year using the app
Qikify Design replied February 25, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.

Cheers!

January 7, 2024

I have only been useing this app for a short time but I love it. I have tried some of the other mega menus and they can be difficult to master. This is so simple and easy to use, very user friendly. I asked for support as I was having issues and my issue was fixed in no time at all, even over the Christmas period... (thanks Sebastian for the assistance).
Great app, can't fault it. I would give it 10 stars out of 5 if I could!!

Perfectionforthehome.co.uk
United Kingdom
8 days using the app
Qikify Design replied January 9, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

December 14, 2023

So straight forward and easy to use, can't wait for our new store to go live so we can really give it a run.

The versatility means that we will be able to update our offers and categories regularly and quickly.

With over 800 categories, it has been a struggle for many years to find a menu system that can handle all our categories without having to hide them so deeply that no one, not even our staff, can find them. With the use of tabs, we will not have to use scroll bars, or sub-sub-sub-sub categories.

Heaven Costumes Prod
Australia
2 days using the app
Qikify Design replied December 19, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

December 6, 2023

Absolutely thrilled with this app! The level of customization it offers is simply unparalleled, transforming the way our customers engage with our website into something uniquely captivating. But what really sets this app apart is the stellar support team. When I encountered a snag, due to my own oversight, and reached out for help, their response was lightning-fast. Within 24 hours, they not only acknowledged my query but also resolved the issue I inadvertently caused. Their quick detection and fix of the error in my template was nothing short of impressive. I'm beyond satisfied – truly exceptional service!

ELITE FIREWORKS®
United States
About 1 year using the app
Qikify Design replied December 13, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!