Reviews (1,082)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for creating polished, high-end mega menus that handle many categories and subcategories. They like the flexible layouts, custom HTML/CSS, and templates, plus visual images and styled links that highlight key products or collections. Many find setup easy with helpful tutorials, use it across multiple stores for years, and praise the fast, hands-on support that quickly fixes theme or CSS issues.

October 13, 2021

Excellent Mega Menu. I needed some help to get this set up on my site and the service from the support team was excellent. The menu is now live on my site at www.toybox.com.cy. I'm very happy and have paid for the year. Can highly recommend this menu app.

TOYBOX
Cyprus
About 1 year using the app
Qikify Design replied October 15, 2021

Thank you for choosing Smart Menu! It's great to hear that you like our app.
We're looking forward to bringing even further benefits to you and your store.
If you have any problem, feel free to contact our support team at support.qikify.com.

Cheers!

Edited September 11, 2020

I use this app for 1 year. Work like a charm. Its very beautifull cause I can show in the menu the pic of the collection. There was a update unexpected from shopify and the smart menu desepear and the support fix it in less than 24h. Hope this comment helps.

Nature-Stabilisée.com
France
12 months using the app
Qikify Design replied September 16, 2020

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

February 5, 2023

Really like these menus so far! My menu was getting too cluttered with only being able to do 2 tiers of drop down. This menu lets you branch out as many times as you want! Very easy to set up and links great to your collections you already have in your store

Cozy Reusables
Canada
3 days using the app
Qikify Design replied February 5, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

Edited April 1, 2021

Good app. Unfortunately, every 2 weeks there is a problem on the service of the app developers or of Shopify, so the whole menu is not visible on we website. Both on my main website and on my second website. Very bad for the customers. My website is now broken.

Painting Expert
Netherlands
2 months using the app
Qikify Design replied April 1, 2021

Hi J.R.
We're sorry to hear that, but we can guarantee the problem is not from our Smart Menu. In fact, our app is still working well on desktop. But for mobile, your theme doesn't show the hamburger icon so there's no where to click on to open Smart Menu on mobile.
Please read our response via email for more answers.

Edited December 28, 2023

This is a fantastic app providing a professional menu system for my Shopify site. Very easy to use, update and manage. I had an issue with the menu not displaying in Shopify and the team was quick to respond and fix it. Excellent support, thank Sebastian.

Mike

Michael Malta Studio
United States
About 5 years using the app
January 15, 2020

I tried out half a dozen different apps to create a mega menu and no other app was as customizable and easy-to-use. As a beginner, I had trouble inserting it correctly into my code and Smart Menu's customer service team was willing to help me fix it very quickly.

Engraving, Awards & Gifts
United States
1 day using the app
Qikify Design replied January 16, 2020

Thank you, we feel very motivated that you chose Smart Menu. We understand the frustration of creating a good menu, that's why we always try to bring our customers the best service as we could :)

March 13, 2019

Works perfectly! Great for amateur users who are not very good with manually coding their nested menus. Customer service is superb. Ran into some problems with my search bar and they (namely Tracy & Michael) assisted and helped us right away! Highly recommend the app

Jacatel
Philippines
6 days using the app
January 19, 2023

AMAZING SUPPORT! I had issues with finding the coding area and implementing it correctly in CSS. They responded in a timely manner and even fixed the issue for me via -Me giving them access to my code area. Header CSS etc.
Thank you so much for the support.
Haqinai

Maté Factor
Canada
3 months using the app
Qikify Design replied January 20, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

December 23, 2019

I love the app. Usually, some of these features do come with the templates themselves but for someone like me who isnt willing to remove all the custom changes to the site, this works just fine. I like it and its definitely user friendly. Plenty of options to work with.

Teatoxlife
United States
16 days using the app
Qikify Design replied December 23, 2019

Thank you so much, this is such a great review. We're glad that you enjoy all functions.

January 5, 2023

I have been very happy with this product since we decided to add it to our website. It has great functionality and easily customisable. The support team have gone above and beyond to help with any bugs, issues or general questions that we've had (on multiple occasions).

Potters Crouch Candles
United Kingdom
7 months using the app
Qikify Design replied January 9, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!