Reviews (1,083)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for creating polished, high-end mega menus that handle many categories and subcategories. They like the flexible layouts, custom HTML/CSS, and templates, plus visual images and styled links that highlight key products or collections. Many find setup easy with helpful tutorials, use it across multiple stores for years, and praise the fast, hands-on support that quickly fixes theme or CSS issues.

August 29, 2022

Variety of options for layout and design. Easy to use and customize. There's nothing I couldn't do layout wise in my menu with this app, so I highly recommend it. I reached out via email to support to help with my menu not showing and they responded very quickly every time and resolved the issue in minutes.

Speedlogix
United States
2 months using the app
Qikify Design replied August 30, 2022

Thank you so much for your rating, you made our day!
We really appreciate you being a customer and helping to share the word about us.
We’re here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

March 8, 2023

I have been working on this menu for a few days. It is incredible. Very easy to set up with so many different options. Also, I have an issue and sent a message to customer support. They were so helpful and answered all my questions in a few hours.
If I can give more than 5 stars I will do it. Thank you again

South William Clinic & Spa
Ireland
Over 1 year using the app
Qikify Design replied March 8, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

November 21, 2019

The app is great and easy customise. A lot of layout options to choose from.
Any z-indexing issues where the menus overlap information or vice versa, I contacted the support team and they can go straight in a rectify any issues within 24 hours, so a really quick response time and really satisfied with the results.

Evolution Power Tools
United Kingdom
About 2 months using the app
Qikify Design replied November 21, 2019

Many thanks for the review, we always try our best to support you.
Cheers.

Edited September 8, 2022

App is easy to navigate and has a range of options allowing different styles of menus to be added to suit vast products and collections. The set-up is relatively straightforward with inbuilt tutorials. On the occasion I needed support the technical team responded and resolved my question within 20mins – great service. Very happy customer.

The Vinyl Loft
Australia
13 days using the app
Qikify Design replied September 9, 2022

Thank you so much for your rating, you made our day!
We really appreciate you being a customer and helping to share the word about us.
We’re here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

April 8, 2020

I've installed 4 other apps and even paid a developer before I found Smart menu. I've been using this app for about 6 months now and it is the best one bar far. Very easy to use, and I just discovered with the help of the support team that you can have a different menu displaying on your mobile version vs. your desktop version. Support is also excellent.

Style Finish Design Pty Ltd
Australia
6 months using the app
Qikify Design replied April 8, 2020

Thank you so much for your review!
We're happy to know that you enjoy our Smart Menu as well as our services. Hope we can bring even more benefits to your store.

Cheers!

April 5, 2020

Be so careful if you use this app. They have high z-index which jumps over everything else. that means if you have in header or shopping menu your Sign/Log in button that will not work anymore. My customer couldn't log in and the support got back to me after a few days. I had to clean up their code, snippets, theme.liquid and spent 1h to find out what was wrong. Never ever.

Guru Muscle
Australia
4 days using the app
Qikify Design replied April 5, 2020

We're so sorry to hear that you had a bad experience with Smart Menu. We hope you would need to know that the "high z-index" issue was caused due to the integration with your theme. Most Shopify themes don't face this issue, but some, unfortunately, might meet this problem.
Usually we can fix this problem within a day, but you reached out to us out of our responsive support time, and we notice that you have uninstalled app before we had a chance to fix it.

We sincerely sorry for not being able to give you the support as soon as you reached to us. However, if you reinstall Smart Menu, we will make sure to fix this issue for you right away.
Please reconsider this offer as a way we could make it up for you.
Wish you all the best.

March 13, 2022

Absolutely amazing app, I can have my Navigation bar look literally any way I like it's so easy to use and very customizable. I started work on this over the weekend and a couple issues I couldn't resolve myself and the Customer Support team fixed the issue in less than 1 hour on both Saturday & Sunday. Highly Recommend. Shout out to Sebastian - he saved my skin... Thanks guys!

ubervape
United Kingdom
2 days using the app
Qikify Design replied March 18, 2022

Thank you for choosing Smart Menu! It's great to hear that you like our app.
We're looking forward to bringing even further benefits to you and your store.
If you have any problem, feel free to contact our support team at support.qikify.com.

Cheers!

May 29, 2020

After having some customization done by Hannah from the support team, this menu looks great. My biggest problem was with the menu's positioning feature called "masonry". It seemed to keep changing the position of the submenus on menus that had images. It appears to be fixed with custom CSS adjusting the vertical spacing, and image size. Their contact form is great and looks professional.

Blighty's British Store
Canada
26 days using the app
Qikify Design replied May 31, 2020

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

May 26, 2019

Wonderful app for adding a mega menu. There is a bit of a learning curve but once you figure out how it works, it's pretty easy to use. Lots of great options allow you to have a great looking menu for desktop and a completely different menu for mobile (or you can have parts show up in both.) I had a small styling issue and their support team fixed it for me in less than 24 hours. Very satisfied.

Hand and Hide LLC
United States
10 days using the app
May 18, 2019

We started using the paid version of Smart Menu a few days ago with the Retina theme. Faced a lot of challenges initially to get it to work correctly, but Tracy and the team at Smart Menu were very helpful every step of the way. Not to mention that Smart Menu has helped give a modern look to our website, and make the menus look beautiful.

I highly recommend them for their product + customer service.

KharaKapas
India
3 days using the app