Reviews (1,083)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for creating polished, high-end mega menus that handle many categories and subcategories. They like the flexible layouts, custom HTML/CSS, and templates, plus visual images and styled links that highlight key products or collections. Many find setup easy with helpful tutorials, use it across multiple stores for years, and praise the fast, hands-on support that quickly fixes theme or CSS issues.

May 27, 2020

Took a little to wrap my head around the different templates, placement etc. I'm very happy with it now though. We are a small store with a wide and varied range - mens/womens/kids clothing, boots, hats, belts...plus giftware...plus saddlery...plus veterinary supplies...plus animal feed!

Being able to really divide our menu up into clear and easy to read sections makes our website a lot easier for customers to navigate.

Ranges Country
Australia
21 days using the app
Qikify Design replied May 27, 2020

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

April 17, 2023

They were extremely helpful and responsive to all of my questions and concerns, and went above and beyond to ensure that the app was set up and customized to my exact needs.

The app itself is fantastic and has made a huge difference in the navigation and overall user experience of our store. It's incredibly easy to use and customize, and has a wide range of features that allow for a highly functional and visually appealing menu.

Luxel Watch
Indonesia
12 days using the app
Qikify Design replied April 18, 2023

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

Edited October 10, 2019

After Qikify customized my app for mobile, I found that the menu expanded and froze on landscape mode. It works fine on portrait.

I contacted support asking them to fix their mistake in landscape and Duke eventually took on the project and after some back and forth my issue was resolved.

There are some bugs depending on your theme, but I think that their customer support is willing to cooperate to get the app just as you like it..

True African Art
United States
27 days using the app
September 15, 2019

Looked at several types of apps for header navigation for my website, the Smart Menu looked like it would be the best fit from the other options. Turns out my gut instinct was right and this app was not only easy to use for a computer stupid person like myself, but it also made my website appear soooo much better than before. The process of building the new menu and final result were both excellent and I would definitely recommend this app!

The Lost Co.
United States
3 days using the app
December 24, 2020

I am using the Brooklyn theme and I didn't like their menu options. Smart Menu has given me the freedom to create exactly what I want. It took a few minutes to figure out how to design the menu, but it is really worth the effort. I am so happy with the results and it automatically created a mobile menu bar as well. I needed a bit of help removing the old Shopify menu and the Smart Menu help team got back to me and sorted it out within a few minutes.

Ecogreen Birdspike
South Africa
6 days using the app
Qikify Design replied December 24, 2020

Thank you very much for your review!
It's great to know that our Smart Menu helps you well. We're looking forward to bringing even more benefits to your store.

Cheers!

April 20, 2020

Loving the app, looks very smart, easy to use, and the support team were brilliant and quick to respond. As soon as it goes live on www.thegiftedpanda.co.uk I will get customer feedback and update this review.

So far though, I am impressed. Once I drive more traffic to my website, I am certain I will upgrade to the tabs section, as annoyingly, there is only 1 menu that I need as that currently. Once my business and product list grows, I will absolutely be upgrading.

The Gifted Panda
United Kingdom
2 days using the app
Qikify Design replied April 20, 2020

Thank you very much for your review!
It's great to hear that you enjoy using both our Smart Menu and services. We're looking forward to bringing even more benefits to you and your store.

All the best!

Edited December 4, 2018

Wow - how refreshing to have an app work right away with no fuss. We did not have to contact support at all to create the mega menu. The free app supports real mega menu columns and products with photos and more.

Usually would not like allow app branding but the small link "created with Smart Menu" is not ostentatious. or a visual eyesore.

The tutorial video could be better - it is too fast but there are some on YouTube that filled in the blanks.

Thank you! just what was needed.

Fork in the Road Vision Rehabilitation Services, LLC
United States
About 3 hours using the app
March 12, 2019

Got this app to replace Buddha Menu as it offers the free fly out mega menu and it's great! Easy to use for building the menu and when it came to setup, unfortunately our store uses a custom theme which made it incompatible for the instructions provided to switch over the menu. This was not a problem though as the developer was very quick to respond and complete setup(within 24-48 hrs). We even experienced a few glitches that she fixed without a problem. Very happy with the app and the service!

heelboy
Canada
27 days using the app
June 9, 2022

I cannot say enough about the Smart Mega Menu by qikify!!! My experience from the very beginning was awesome! I am not tech or app savvy so I did my best to explain what I was hoping to do with my website, and the representative replied within just an hour telling me they had already created it for me! Everyone is so helpful and willing to go above and beyond. I love my new mega menu and am excited to add to it! They really laid the groundwork for me making my job so much easier... I highly recommend Smart Mega Menu by qikify!

Heavenlynest
United States
13 days using the app
Qikify Design replied June 10, 2022

We are incredibly grateful that you took the time out to leave us your experience.
We will share this with our team to let them know to keep up the amazing work.
Please let us know what we can do for you in the future at support.qikify.com!

Thank you so much!

January 27, 2022

This app really helped transform our store with our new theme. Before this app, customers would spend an average of 20-30 seconds in our store, according to our analytics. After we installed their mega menu and separated products by subcategories, customers now spend an average of 2-5 minutes, and product higher conversion rates. One thing to be mentioned is, since our theme was complicated, we needed help setting up, and as soon as we gave them access, they immediately helped us publish the menu. Best customer service for any app so far! Great job guys!

Adore the Decor
United States
27 days using the app
Qikify Design replied January 28, 2022

Thank you for choosing Smart Menu! It's great to hear that you like our app.
We're looking forward to bringing even further benefits to you and your store.
If you have any problem, feel free to contact our support team at support.qikify.com.

Cheers!