SMART Shipping Rates & Rules

SMART Shipping Rates & Rules

Reviews (482)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for advanced, flexible shipping setups beyond Shopify’s native tools, including postcode-based zones, product- and collection-specific rules, and different B2B vs retail structures. Many use it for complex multi-zone, multi-country plans, seasonal rates, and free shipping on selected items. It’s described as intuitive, reliable, and a game-changer, with fast, hands-on support and strong value on both free and paid plans.

June 28, 2026

quick to resolve !

Sixteen Cypress
United States
4 days using the app
June 26, 2026

INCREDIBLE Customer Service!
Beyond impressed and I don't say that ever.

yeseco
Australia
About 17 hours using the app
April 14, 2026

Great support to help get it working. We figured out the issue was adding in postcode ranges didn't work.

Thanks again really appreciate the help. A great workaround for small businesses wanting custom shipping rules without having to pay ridiculous shopify fees!

Clean Sheet
United Kingdom
3 days using the app
May 22, 2026

What a tremendous relief to find a FREE app, built for Shopify, that will handle some of the back-end issues that aren't part of Shopify's functionality at the lower-tier plans.

Reymar was extremely helpful, responded quickly, and accomplished exactly what I needed. I wish I had this level of customer service with all of our third-party apps.

ethicsarchery.com
United States
1 day using the app
June 26, 2026

lots of functions and great support

Your Rugs and Flooring
Australia
1 day using the app
May 21, 2026

Very quick, understood completely what I needed, understood each program, and implemented my fix very quickly. A++++ customer service and program

Short Porch
United States
24 minutes using the app
June 25, 2026

amazing quick service and works perfect!

GRAYISH | גרייש
Israel
About 1 hour using the app
June 25, 2026

Super easy to setup and use.
Help desk is phenomenal

Poppy & Cotton
Australia
About 4 hours using the app
May 20, 2026

it solved a major shipping rule for me I couldn't set without the app

Camli Beauty
Egypt
16 minutes using the app
April 9, 2026

I was looking for an App to charge for all our shipping rates, instead of Shopify consolidating the products into the highest shipping rate. This one looked good and I installed it and had a go at setting up the rate. I was struggling to get it to do what I wanted as our products are complicated and involved bundles etc. Jason has been fantastic on support, working tirelessly with me over three days to nut it all out and get the app working just how I need it too. Everything is up and running now and I am a happy customer! Thanks team :-)

Mr Ralph Lighting
New Zealand
3 days using the app